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Reviews of Fairfield Inn Muncie 3 stars

4011 West Bethel, Muncie, IN 47304, United States

#6 of 11 hotels in Muncie

Guests' Choice

Review score

Based on 51 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    6.6

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Showing 1 – 25

  • Reviewed: 17 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    I didn’t like one of the morning guys at the front desk. The way he looked at me was rude. So the next time I saw him still looking at me like I didn’t belong there or something. I informed him that I was there taking the week long Bob Ross painting class and I was puzzled by the way he had been looking at me not saying anything but staring. So he just kind of smiled and shrugged. Everyone else was okay

    I didn’t eat the breakfast. But one time. Didn’t really like it

    Stayed in October 2023

  • Reviewed: 4 November 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in September 2022

  • Reviewed: 6 August 2022

    6.0
    Clean but poor space management.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom layout is way to small. Two people can not be getting cleaned up and ready to leave at same time. Door swings in to toilet, chops space in half immediately

    Very clean. Good bed.

    Stayed in July 2022

  • Reviewed: 1 August 2022

    7.0
    nice little place to relax
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    the rooms weren’t super clean and the pool was pretty dirty.

    the staff were super nice .

    Stayed in July 2022

  • Reviewed: 14 May 2022

    6.0
    so so - expected more from price paid.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    breakfast was bad. it was a sugar loaded few options menu. waffles - crunched of sugar, muffins, full of sugar. quite a disappointment.

    -

    Stayed in May 2022

  • Reviewed: 22 March 2022

    8.0
    Good Location for business
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Parking was sometimes limited.

    Location was good. Breakfast was excellent. Nice and clean facility.

    Stayed in March 2022

  • Reviewed: 24 January 2022

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Used the hall restroom someone peed all over had to clean it up so my granddaughter could use bathroom.my husband can't sleep in bed because of his back I asked for a different chair besides the one in room.clerk would not get me a chair.said can not remove any chairs.

    Location,breakfast,clean

    Stayed in January 2022

  • Reviewed: 22 July 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It was simple to get room

    Stayed in July 2021

  • Reviewed: 23 May 2024

    1.0
    Very bad experience
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was very bad. The door (photo has been added) had a very big gap because of which there was no privacy and the neighbors could hear everything going inside the room and it was the other way around as well. I was not told what the breakfast timings were while checking in, and I missed my breakfast because of it. Had to go to the nearby McDonalds.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    1.0
    Never ever again reported to healthi department I have pictures
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty Bathroom not cleaned sheets dirty

    Horrible experience!! Rooms were disgusting. Reported to health department !! Couldn’t take a shower as the plumbing was a mess!!! Handle fell off on my hands

    Stayed in March 2024

  • Reviewed: 5 February 2024

    9.0
    It was a good place to stay. Will stay again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was a little tight. The room was really nice and large but there was only one chair for sitting. The second person had to sit in bed to watch TV. There was definitely room for a club chair

    Large and clean room

    Stayed in February 2024

  • Reviewed: 1 February 2023

    3.0
    Tony Lambert
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    One of the main reasons we booked here was it had an inside pool we could use. When we checked in there was a sign that said the pools closed. We asked the attendant and she said yes it's down. We went to dinner and came back a couple hours later to hear people splashing around in the pool. We went to the attendant and a male manager said it's open on the weekends so we told them we would swim in the morning. We went down in the morning and another male manager said it's closed per management. I hate getting the run around after experiencing some other customers using the facility. If it's down I would understand, but it was used by others and we were turned away. I would hope there would be some kind of reimbursement and change happen so others will not experience the same customer service!

    Room and facility was clean. Easy access to everything.

    Stayed in January 2023

  • Reviewed: 26 September 2022

    9.0
    Beware of price increase more than your total due.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Extra fee for incidentals that has never been charged before. Continental breakfast needs to start at 6:00 on weekends as well as weekdays. Water and bathroom smelled a little like rotten eggs until ran for a bit. Most disappointing thing was the up charge without being informed of it.

    Friendly staff, clean, and comfortable. Location was also close to the AMA facility.

    Stayed in September 2022

  • Reviewed: 17 June 2022

    10
    Great place to stay would definitely would stay there again
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights

    The beds could be a little more comfortable and the pillows were a little hard. Also the bathrooms are a bit small

    Staff wss helpful and always pleasant Hotel was clean ! The hotel is in a great location close to shopping and restaurants

    Stayed in June 2022

  • Reviewed: 31 May 2022

    10
    It was Awesome
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not much no complaints

    It was delicious

    Stayed in May 2022

  • Reviewed: 30 May 2022

    10
    my daughter graduated and the hotel was perfect
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    everything was perfect

    perfect location

    Stayed in May 2022

  • Reviewed: 29 May 2022

    1.0
    I will never stay with Fairfield ever again I will never book with Fairfield ever again
    • Leisure trip
    • Family with young children
    • Large King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The staff member lied to us multiple times

    When I got there to check in for my room they told me that the room that I ordered was no longer available due to a maintenance issue they did not have another room for me they never called me they sent me over to the next hotel tell him that it will be cheaper and they didn't even remember talking to the guy and it was almost double the price. I was also told that I could use the pool facilities As a part of accommodating the mistake sake no one answered the phone for us no 1 took our clothes call this back we received nothing

    Stayed in May 2022

  • Reviewed: 24 May 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not stealing

    Yall took a ton of my money and I'm thinking about calling lawyer

    Stayed in April 2022

  • Reviewed: 8 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The breakfast could have been better but it was still good.

    The breakfast was good, The Fairfield Inn in Terrehaute had an excellent breakfast! The bed was comfortable and the shower had good water pressure.

    Stayed in April 2022

  • Reviewed: 29 October 2021

    10
    short but sweet!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Nothing to add here.

    Great location. Clean and well-kept. Good value.

    Stayed in October 2021

  • Reviewed: 21 October 2021

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing need a refund

    They changed my stay to holiday in . I had to be staying away from my team in a shoddy dirty room with torn shower curtain n dirty floors n also sheets with wrinkles like someone had slept in them

    Stayed in October 2021

  • Reviewed: 17 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was clean but dated. The tub was stained.

    Location was good! People friendly and accommodating!

    Stayed in October 2021

  • Reviewed: 17 October 2021

    3.0
    Not worth the money.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We got sent to a dirty room at check in and had to be switched to a different room. The curtains were covered in mold. Room was not super clean. Bed was conclaved. Pillows were flat. Mold causes sinus issues.

    Breakfast was good.

    Stayed in October 2021

  • Reviewed: 19 August 2021

    10
    Exceptional
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Just a little pricey my daughter is n college there so we like to visit offten

    Very clean and friendly

    Stayed in August 2021

Showing 1 – 25

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