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Reviews of Fairfield Inn & Suites Columbia 3 stars

1115 Woodland Springs Court, Columbia, MO 65202, United States

#23 of 31 hotels in Columbia

Guests' Choice

Review score

Based on 130 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.8

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not much

    Proximity to express & stores

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Worked fine. Just a bit dirty
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Stains on several walls. Bad outlet accessibility.

    Great location. Free breakfast. Safe hotel

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The price I was suppose to pay was different then what that charged me and the difference still hasn’t been out back after check out. (Was told at check in that it would)

    Breakfast was good and a nice selection.

    Stayed in March 2024

  • Reviewed: 22 January 2024

    6.0
    Good. Just a few grievances with the room.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was not clean. Shower had hair in it that I cleaned off with the shower water. The bathroom door didn’t latch and half the lights were no lt working properly so it was very dark. To be honest, I stay at mostly Fairfield’s and typically have very clean and outstanding rooms. This one was not quite up to what I have seen standard expectations for these hotels.

    Continent location and the staff was very friendly.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    Overall 7/10. The noise from a guy fixing the carpet in the middle of the night and stain on the sheets. Other than
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The sheets still had stains but they was replaced quickly

    Good area to get places

    Stayed in January 2024

  • Reviewed: 24 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Room size was a little smaller the. Expected and throughout our time there the air conditioner worked well most of the time but on our third night it completely stopped working. Room got warm pretty fast. Hall way was like an oven as they were not running any air conditioning in the halls.

    The breakfast was very good. Plenty of choices.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    7.0
    Beds comfy, environment clean. Housekeeping needs training on etiquette
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping started BANGING (and I don’t use that term lightly) their carts on doors at 7 am. Then, one of the house keeper’s sons knocked once and then tried to key himself into our room at 8 am. With a sleeping toddler, we were expecting to be able to let her rest for a while longer.

    Clean and front desk staff was so sweet.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    6.0
    First impression was great but some discomfort occurred unfortunately
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very firm mattress ( king size) that I found uncomfortable to sleep on Very loud AC to the point we had to turn if off. Luckily it was cool night

    Convenient Iocation, privacy and minimum noise because I request for room away from elevator. We liked the updated bathroom with nice pressure shower. They need more hangers to dry off your towels if you reusing them. Many hotels give their guests this environment friendly option. Breakfast was fine but scrambled eggs need a new recipe(!)

    Stayed in July 2023

  • Reviewed: 28 June 2023

    7.0
    Overall was a short stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room’s definitely could be cleaner. Not disgusting dirty but needs a deep clean.

    Very friendly staff

    Stayed in June 2023

  • Reviewed: 11 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There were FFA kids staying and we're very loud all through the night and early morning, it was hard to sleep. Also the hot tub was broken and the pool was ice cold.

    Nice location, clean, comfortable bed.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    7.0
    Pros: Great breakfast, great staff. Cons: Cold pool, non-working whirlpool, bed a little stiff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    The whirlpool was out of order during our entire stay. The pool didn't seem to be heated, which was a big disappointment. The bathroom fixtures were a little weak-seeming? Specifically the toilet handle was plastic and always felt like it was going to break.

    Breakfast was amazing - oatmeal with tons of topping options, two chafing dishes with hot food every morning, plus the usual bread/bagels, juice, coffee. The rooms were clean, the service was good, the fridge & TV worked well.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    very clean

    close to everything

    Stayed in February 2023

  • Reviewed: 19 February 2023

    8.0
    very clean, night staff super nice, morning staff at front desk took forever to come to desk and not friendly. otherwise
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    very upsetting booked this place for the hot tub and it wasn’t working

    all was good

    Stayed in February 2023

  • Reviewed: 5 December 2022

    8.0
    I enjoyed my stay & the location was good, however my room did not get cleaned for my second night.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    My room wasn’t cleaned when I returned from my day out. I had to ask for towels. I am not sure if this is still a covid thing.

    Staff was friendly, room was very clean when I arrived. The bed was comfortable and they gave me the room away from the elevator as I requested.

    Stayed in December 2022

  • Reviewed: 12 September 2022

    8.0
    Very clean, updated clean bathroom, comfortable bed, friendly and accommodating.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I paid more specifically for a hotel with a hot tub but it was shut down and the site didn't specify that. The pillows were feathers which I'm highly allergic to so I had to sleep on my clothes piled in a ball. All the hotel staff were nice, however there was a middle aged male with glasses whom i believe he was the manager. He was extremely rude to not only guests but also his staff. I felt bad for the staff because of the way he treated them, everyone else was extremely nice. I hope the property owner is notified of the male and how he treated his co-workers.

    The bed was very clean and comfortable as well as the bathroom. I liked the updated bathrooms and floors, the pool was also clean and very relaxing.

    Stayed in September 2022

  • Reviewed: 7 August 2022

    8.0
    it was ok
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    we stayed in the same room a couple of different stays and the bar to the shower still wasn’t fixed and we had pointed it out. that was just one thing that was annoying

    Stayed in July 2022

  • Reviewed: 27 June 2022

    8.0
    A top quality hotel with amenities that are very useful but some noise factors negatively affected my stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The AC in the room was loud. Loud enough that it was hard to fall asleep. There was also an alarm going off in an in occupied room across from us that drove me crazy.

    it was very clean. The bed was super comfortable and we loved that there was a Keurig in the room. I was also very happy with the breakfast provided.

    Stayed in June 2022

  • Reviewed: 22 June 2022

    7.0
    I would give it an overall 8 out of 10. The breakfast matters to us.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    The woman who checked us in upon arrival did her job, but truly lacked professionalism. The man in front of us had reserved a room with two beds (for him and his adult son). She said 3 times she was the only one working, he could go and get some dinner, and when he returned, she would try to figure it out. He finally said he would take the room he had been wrongfully assigned. She did that and then checked us into our room. When we left to get some dinner, she was outside the front of the hotel smoking a cigarette. It was a poor perception of customer service and her being sooo busy.

    The breakfast did not start on a Saturday until 7:00 am. My husband had to be at the tournament site by 8:00 am. We ate our own food in the room. They did not have much you could take with you. It was okay.

    Stayed in June 2022

  • Reviewed: 11 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    Convenient location

    Stayed in June 2022

  • Reviewed: 15 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the heater made way too much noise

    the proximity of the location

    Stayed in February 2022

  • Reviewed: 30 November 2021

    7.0
    have stayed here before, but condition of motel has gone down since last time.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    bugs in room, splatters on walls, elevator surfaces dirty, understaffed? unfriendly staff, curtain hanging off rod.

    easy to find

    Stayed in November 2021

  • Reviewed: 1 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Hidden

    Nice staff

    Stayed in July 2021

  • Reviewed: 31 May 2021

    7.0
    Fairfield
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room wasn’t in the best condition and smelled like mildew.

    The hotel was close to restaurants and the staff was very friendly and accommodating.

    Stayed in May 2021

  • Reviewed: 15 May 2024

    5.0
    Disappointed with parts of hotel
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds and a Sofa
    • Stayed 1 night
    • Submitted via mobile

    No ice machine on our floor, room was facing the highway so we heard truck noises all night, . Breakfast ends at 9 am, other hotels end at 10. We missed breakfast (one of the reasons for picking this hotel) so we were disappointed and had to buy breakfast out.

    Room size was great for our family. Close to all.

    Stayed in May 2024

Showing 1 – 25

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