all was fine

location

Stayed in April 2024

Smell. Beds. Price

Workers so kindly

Stayed in April 2024

The surrounding area of the hotel doesn’t give you a comfortable view and feeling.

The breakfast was great, hot and fresh. The diner area was a little crowded when more people arrive for breakfast.

Stayed in September 2023

Room needs to be remodeled. AC not cooling properly.

Quick registration. Place. WiFi

Stayed in August 2023

loud doors

beds

Stayed in June 2023

Could not use my cash app card Extend breakfast another hour lol I woke up late and missed the breakfast

Very clean everything worked very comfy

Stayed in April 2023

For me nothing.

Location was great for me to get my training

Stayed in April 2023

The breakfast of the first day was lacking. The only not meat option was cereal and pastries which don't have much protein and since it was the beginning of Lent, it was lacking.

It is convenient to our daughter's place

Stayed in February 2023

no maid service and the price was a bit expensive for what our room was

people were friendly and breakfast was good. the room was clean

Stayed in October 2022

Closed pool entire stay and the breakfast limited to non existent.

Staff was super nice and friendly. There were 0 bugs found inside the room.

Stayed in June 2022

They didn't have no 🔥🔥🔥 breakfast 🥞🥞🥞. And the swimming pool not working.

Everything was close by

Stayed in June 2022

Front staff was not very friendly. Seemed very stressed out all the time even though there was not a huge amount of customers physically to deal with. Pool did not work ☹️, middle of hot summer. Went for breakfast around 8:30. Nothing left but juice, coffee, cereal and oatmeal. Coffee was good, juice was good. Expected more than that. I could have gone to HEB for a better variety. I don’t like paying for something I don’t receive.

Outside clean, Inside clean, room clean and all amenities provided.

Stayed in June 2022

Breakfast options could be better.

staff was super friendly and helpful. room was very large.

Stayed in May 2022

It’s an older property and pool not open. Im guessing pool closure was due to covid which is understandable.

Staff was very friendly. Place smelled clean. Breakfast was great. Good options for on the go with the family. Comfortable to sleep at.

Stayed in April 2022

There's nothing that I didn't like. There is a restaurant within walking distance and Uber to get around the city.

The bed was very comfortable, the room was clean, and the location is very convenient. I stay here a lot when coming to Austin because I know it's what I expect from a hotel.

Stayed in April 2022

breakfast wasn't that great.

Elizabeth at the reception desk was so helpful and kind and such a good person. She really made our stay terrific. I wish I could always have such great staff at every hotel I ever stay at. She's the best. Give her a raise!!!

Stayed in November 2021

The was a big water damage bubble in the ceiling about my head in the shower. The tub had a dent in it so it slanted towards the front. No trash bags in the cans.

Clean

Stayed in July 2021

It was only one bar soap in the bathroom; we had to to it from the sink to the shower and back each time. Also It should be more toilet paper.

Stayed in April 2021

Lack of daily cleaning of the room.

Room cleaning seemed to be non existing. Bed not made up and bins not emptied.

Stayed in April 2024

clean room comfortable bed smile face when checking out next morning

Stayed in August 2023

The pet policy that welcomed service animals but upon arrival the guest was forced to disclose the type of support the state certified animal provides, my daughter and family upon their arrival were forced to disclosed her medical condition and need for the service animal and initially denied the stay for the animal & leaving them without accommodations for lodging so I asked what is a resolution that we can reach because they are here with nowhere to lodge. So I asked the manager to charge the additional daily pet deposit of $20 a day to my card on file just so they can hotel accommodations, that was horrible & humiliating for us and shamed my daughter about her medical condition, I do not believe she will return there but I am willing to because I believe in at least trying to move forward based on the pros & cons of the experiences. I do know the property is older & that's ok, just get some good old fashion comet & power washer and clean those bathtubs, to get where the floor mats were. Also have a regular bi/monthly schedule to shampoo all carpet areas. Have a tv set-up so guess(mature) can watch their Roku not forced to have a paid account to watch movies. I would have felt better about leaving/retuning to the property especially at night if there was adequate secure secured guest fencing. I travel work & nightshift, I want to feel safe lighting. The in the common area where the dinning/TV is provide the nice remote shaded drapes when the sun is up in the Texas 3 digit heat & at night have the private screens which the guest can see out but no one can see them. The customer service on the day shift was very nice and pleasant, the hotel room attendants were excellent and friendly & helpful but the evening front desk person seemed as if they were just there trying to get through the shift, she barely was acknowledging if the guest were in the same room or waited until the guest asked for help.

I think the breakfast set-up was nice and suitable for the hotel stay cost. The maintenance man was by far the most friendly person although I did not see him but a couple of times. His demeanor made me feel like he was glad we were guest at his location. I also, liked the idea of the staffing remembering the name of their guests. I like the idea of a common area to meet up with other hotel patrons but provide some since of privacy from windows when your are there with your belongings exposed. The manager was nice just need to understand ADA accommodations usage

Stayed in July 2023

Discrimination towards me with my service dog

Location

Stayed in July 2023

Octavia was so nice and professional. Would stay again. Room was clean and comfortable.

Stayed in May 2023

They blessed me and upgraded my room to a Suite because my original request to have a room close to the rest of my family staying in other rooms was not done so they corrected that and upgraded. Awesome Customer Service! :-)

Stayed in April 2023