very unconfortable "flat" pillows, No support

Stayed in December 2023

The fact I had to check out early or at least attempted to, due to unexpected arrangements. And was told I couldn’t get a refund for one night even though I never stayed in the room. So I lost out on $200 for a room I never stayed in.

Stayed in October 2023

I liked the room but I woke to itching and bites, killed about 7 bed bugs in the course of the night so I got little sleep also add said breakfast included which is not true so add was misleading,they should correct that.I was in rm.118 so beware.

Stayed in October 2023

Should have included the breakfast that was advertised. The listing still says breakfast is included but it is not currently included and clearly has not been included for quite some time.

Booking said breakfast was included but it was not.

Stayed in October 2023

tv only had about 10 stations, and the guy in the next room was selling drugs.

clean sheets, clean bathroom

Stayed in September 2023

I asked the attendant about breakfast as advertised. He just said "no breakfast"

Location was good. The beds were clean and comfortable.

Stayed in August 2023

Bookings said continental breakfast was included bit it was not. Toilet seat broken.

Stayed in August 2023

Unkept. Burn holes in blanket. Breakfast is not served at this hotel. It was suspended years ago but still advertises as having a complimentary breakfast.

Stayed in July 2023

Not enough light to read in room, even next to bedside table No hot beverage cups Womens garments left in drawer

Low cost Location

Stayed in April 2023

Fine

Comfortable

Stayed in January 2023

The broken furniture in the bedroom cigarette Burns in the non-smoking room reek of cigarettes. Found dirty Towels up in a kitchen cabinet, Falsely advertised no continental breakfast no pool no spa tub in the suite... Stayed 2 nights both nights the same trash sat outside in the halls next to the broken bed furniture outside..couldn't move to new place everything was full in area...just slept and prayed no bed bugs ...

Me and my fiance found this on booking.com at a very cheap price I guess we got What we paid for. The location was great lots of restaurants and in between both casinos plus we went to the aquarium that was the only 10 minutes away. The only thing I liked about the room was the water pressure in the shower everything else was filthy and broken and falsely advertised... The bookings.com site listed 3.2 star rating Google gave it a 2 star rating with bed bugs reviews so glad I did not see the bed bugs I was petrified all night....

Stayed in February 2023

I didn't get the room that I wanted

Room was clean, not the room I had last time that I loved but it was a good room

Stayed in February 2023

Floor was sticky, no sitting area, seen 4 bugs the time I was there. All the same type of bug. Wifi would keep cutting out. Couldn't even have it on my phone, nothing would load.

It looks nothing like the pictures. They have laminate hardwood. But was sticky

Stayed in January 2023

To loud

Quietness

Stayed in December 2022

advertised breakfast but had discontinued it. no coffee maker in room plug on the hair dryer fell apart when picked up poor quality soap that fell apart microwave didn’t work

very good shower and it was cheap

Stayed in December 2022

rude staff

Stayed in October 2022

bathroom falling apart.

Stayed in October 2022

This review has been hidden because it doesn't meet our guidelines.

trash all over porch and lower level walkways no continental breakfast that’s on there add

room was good

Stayed in September 2022

It was super crappy. The walls,curtains, bathroom, dresser, lack of wifi, lack of the supposed breakfast. And it was honestly just gross.

The shower pressure.

Stayed in August 2022

It offered breakfast on website but I did not see any, and when you checked in there was a sign no breakfast because covid.

Stayed in July 2022

the room was 90 degrees when we entered it, and the AC was just a fan, no cold air. After some back and forth, managed to get a room in the newer building. Also hot initially, but the ac eventually cooled it down. Management wanted an extra $30 for this room, but I flatly refused.

Not much

Stayed in August 2022

The room was very worn, needed paint , smelled awful, I had to light a candle Tub had many cigarette stains I was disappointed that the breakfast was not available and we should have gotten vouchers for breakfast to another eatery

No breakfast available even though the price and ad said continental breakfast We had to leave the Flagship to travel to find a breakfast which cost us extra money out of our budget

Stayed in June 2022

The room didn't meet what the pictures online showed, the floor was sticky, the bed it's self didn't have an actual fitted sheet on it, one of the towels had a stain on it. The bed wasn't comfortable, the top "blanket" appeared to be a shower curtain, there was garbage at the top of the stairs at either end of the hallway, and there were old mattresses underneath the stair case leading up to our room. The room was very dark very limited lighting. Only upside to the room, was there was a very small smart TV in the room, which we were able to access our streaming services.

It was close to stores and wasn't far from, Mystic and other attractions

Stayed in June 2022