78 Charles Street South, Theatre District, Boston, MA 02116, United States
#77 of 93 hotels in Boston
Guests' ChoiceBased on 2191 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
8.9
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 23 September 2023
Pauline
FranceWell located, the staff was really really nice and helpful, giving recommendations of what to do around town and on point when I got an issue with my locker ! I recommend this place 100% !
Stayed in September 2023
Reviewed: 22 September 2023
Zarin
MalaysiaThe room was small with enough wiggle room, but I was out and about so it didn't matter that much
The hotel was close to the T (both Green and Orange lines), Boston Commons and Chinatown
Stayed in September 2023
Reviewed: 21 September 2023
Abigail
New ZealandVery tidy and refurbished, but with old-hotel charm. I stayed in a shared room with 4 bunks, and it was nice to feel like I was staying in a hotel still not "just a hostel"
Stayed in September 2023
Reviewed: 21 September 2023
Justin
United StatesIt was a bit more noisy than I would have preferred.
The location was great, within walking distance of the event we were attending. Staff were all very nice and helpful. Room was very clean.
Stayed in September 2023
Reviewed: 20 September 2023
Ashley
United StatesThe bed was uncomfortable. It sagged and killed my back. New mattresses are a must!
Great location! Great Staff! Cute Boutique Hotel! Good Value!
Stayed in September 2023
Reviewed: 19 September 2023
Caroline
IrelandVery small bedroom, bed was comfortable but too soft for my liking or my back.
Fantastic location, situated a few minutes walk from Boston common. Friendly helpful staff at the front desk during the day, always willing to help with directions. The room was nice and clean.
Stayed in September 2023
Reviewed: 18 September 2023
Destinee
United StatesThe room itself had very thin walls making it hard to get any sleep. We could hear people coming in and out especially since our room was on the first floor by the lobby desk. The other issue was the bathroom. The ceiling looked like it has some moisture damage and mold growing on it.
We loved the walkability of the property. We were able to walk all over the city and enjoyed seeing beacon hill, back bay, and the north end.
Stayed in September 2023
Reviewed: 17 September 2023
Niall
IrelandNothing in particular
Location very central
Stayed in September 2023
Reviewed: 17 September 2023
Anne
United StatesNa
Close to Public Garden Friendly staff
Stayed in September 2023
Reviewed: 17 September 2023
Michael
United StatesNothing I didn't like. The only thing was the ice machine was out of order and the rooms didn't have a mini fridge to keep food or drinks in. It was an inconvenience but it wouldn't prevent me from staying there again.
Loved the old building. It had some cool history. They also have a washer and dryer enabling you to do your laundry for free. All the staff were great.
Stayed in September 2023
Reviewed: 16 September 2023
Danny
CanadaRoom had no real window. And was smaller than expected.
We didn't try the breakfeast. Staff was friendly and had info to help us around.
Stayed in August 2023
Reviewed: 15 September 2023
Kevin
United KingdomNothing
Great location. Clean.
Stayed in September 2023
Reviewed: 15 September 2023
Franc
United StatesNoise above my room. Strong light right outside my window.
Location was perfect for my needs
Stayed in September 2023
Reviewed: 14 September 2023
Aunika
CanadaI understand it's downtown Boston but our window view consisted of a brick wall.
The location was great, very close to everything. They gave 4 pillows that actually had volume to them which was nice. Staff seemed friendly, acknowledged us with a nice good morning when we came down in the morning. Didn't have the opportunity to explore the facility more.
Stayed in September 2023
Reviewed: 14 September 2023
Maxime
CanadaThe rooms are a bit small, but I knew this before booking. There was some construction going on in the back alley which was kind of annoying.
The whole staff was great, very knowledgeable. The location was ideal, and I liked how historic the building was.
Stayed in September 2023
Reviewed: 12 September 2023
Marina
IrelandThe location was super handy for strolling around Boston
Stayed in August 2023
Reviewed: 12 September 2023
Blair
United KingdomThe room was tiny with access to the bed from one side only (clambering required to get out of bed!). This would have been acceptable but the room cost was very very high for the actual size of room.
The staff members were really excellent - they were totally helpful.
Stayed in August 2023
Reviewed: 11 September 2023
Bostonian12
United StatesNothing really :)
We really liked the Found Hotel. Staff were very friendly and welcoming. Let us store bags before and after check out so we can enjoy the city. It was during extreme heat in Boston so were offered free water bottles (thank you). Room is small but expected. Very clean bathrooms. We really enjoyed it.
Stayed in September 2023
Reviewed: 11 September 2023
Nakija
United States- Lobby area had odd smell - Room was right next to lobby and could hear everything. No very soundproof. - Shower door did not have proper seal and was not possible to keep floor dry.
Great location, great staff. Perfect for a short stay.
Stayed in September 2023
Reviewed: 8 September 2023
Tracy
AustraliaPrice?
Location excellent. Staff friendly and helpful. Comfy.
Stayed in August 2023
Reviewed: 7 September 2023
Harry
United KingdomDecent location, very clean with friendly staff and good value. The receptionist Dylan was exceptional. Always down to help or just have a general conversation.
Stayed in September 2023
Reviewed: 6 September 2023
Gsv12257835
United StatesSpacio
Very small for me alone is good so two person very narrow
Stayed in September 2023
Reviewed: 3 September 2023
Karen
United StatesNoise
Kendall, coffee maket
Stayed in September 2023
Reviewed: 29 August 2023
Mariana
BrazilGreat location, clean accommodation, nice staff.
Stayed in August 2023
Reviewed: 29 August 2023
Jacky
United KingdomCurtain didn't fit my bed especially well & I'm personally not keen on ensuites for dorms, though it was a very nice en suite.
Really great staff, nice place, coffee & biscoff.
Stayed in August 2023
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