13413 State Highway 49, Grass Valley, CA 95945, United States
#13 of 14 hotels in Grass Valley
Guests' ChoiceBased on 55 hotel reviews
5.2Cleanliness
6.0
Comfort
5.9
Location
7.3
Facilities
5.4
Staff
7.2
Value for money
5.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 September 2023
Carol
United StatesNo coffee or coffee cups but there was a coffee maker! No tissues. No hair dryer. Filthy floor. But the bed was comfortable.
Stayed in September 2023
Reviewed: 27 July 2023
Luarie
United StatesThe room wasn’t very clean and it need some repairs
It was quite
Stayed in April 2023
Reviewed: 5 June 2023
Robbie
United StatesNo bath mat, no fan in bathroom. Bed not comfortable. we were supposed to have queen bed per booking, had full size
Stayed in May 2023
Reviewed: 15 August 2022
Pamela
United Statesthe room was very junky. lamp shade cracked and stained. the tub plug didn’t fit the tub. it was non smoking but smelled like smoke.
location in forest
Stayed in August 2022
Reviewed: 29 July 2022
Jacqueline
United Stateswhen I wiped up spilled water on the floor my napkin was black and dirty.
pool and quiet
Stayed in July 2022
Reviewed: 21 March 2022
Jose
United StatesBed with plastics, bathroom door was stuck open.. price was to high for what it was compare to other places in town.
The staff was super kind :)
Stayed in March 2022
Reviewed: 7 September 2021
Benjamin
United StatesNot what I thought it would be.
It was close to where I was going.
Stayed in September 2021
Reviewed: 4 July 2021
Tapley
United Statesthe room was very dirty. the doors hand prints on them brought own bedding since I used room for photo shoot. for the cleanliness of the room and pool not in service due to county not allowing it to open due to not being to county standards.
price was ok
Stayed in July 2021
Reviewed: 16 May 2024
Stacey
United StatesIt was extremely dirty. The rooms were very run down and old. No work had been done to them in a very long time. The carpet was disgusting. There was no refrigerator which it stated as having.
It was fairly close to our destination.
Stayed in May 2024
Reviewed: 15 May 2024
Rideau
United StatesEverything was broken. Remote, coffee pot, had to ask for a microwave. I couldn't control the television when I did finally get a replacement.
Nothing
Stayed in May 2024
Reviewed: 7 November 2023
Janice
United StatesI really feel I should receive a refund. My first impression when I arrived was negative. Some shady characters were hanging around and there was a hole the size of a large orange in my outside door and I couldn't get the door open with the key I was given. I checked the inside brieflly and left my belongings as I was due at a party and wouldn't be back until after dark. After leaving and knowing I would have to return after dark, I felt very unsafe in doing that. A friend came with me to collect my belongings and I left. I did not stay.
Stayed in October 2023
Reviewed: 19 June 2023
Gary
United StatesNo in room trash cans so garbage just layer around even after asking. Flies in bathroom, no WiFi
Trashy place, didn’t like anything
Stayed in June 2023
Reviewed: 19 June 2023
Gary
United StatesDirty outside, no in room trash cans even though I requested, flies in shower, useless internet connection/WiFi
Absolute dump.
Stayed in June 2023
Reviewed: 25 May 2023
Peter
United StatesEverything
Scary place Looks lke a welfare motel
Stayed in May 2023
Reviewed: 8 May 2023
Ashley
United StatesThe room was dirty and had dead spiders in the bathroom. The floor was sticky and there was a hole in the front door.
Nothing
Stayed in May 2023
Reviewed: 17 April 2023
Shawn
United StatesNo soap, no second roll toilet paper, no floor mat by shower, no cups or coffee for coffee maker, one light did not work. No outside trash cans near room.
Good location and quiet at nite
Stayed in April 2023
Reviewed: 20 February 2023
Kelly
United StatesDirty floors, dripping faucet, ancient heater, no hair dryer, inconvenient outlets.
Stayed in February 2023
Reviewed: 26 November 2022
Suzette
United StatesEverything. This place misrepresented itself on their website. The pictures made it look clean, sanitary and serene - not true!
Nothing. Interior and exterior grounds were very unkempt.
Stayed in November 2022
Reviewed: 3 September 2022
Patrick
United StatesThe beds were some of the most uncomfortable, I've ever slept on. Actually, I didn't really sleep because my back hurt so much. Very Hard and bouncy! The shower was so sensitive that it seemed like it didn't have cold water hooked up. The water was scalding hot, or off. Seemed more like a weekly motel, rather than one for tourists. Lots of what looked like shady meth people hanging around. The lady next door kept moving electronics from her room to her trunk.
The front porch had an ashtray. That was a nice touch
Stayed in September 2022
Reviewed: 29 July 2022
Geoffrey
United Statesdifficult to find safe place to jog in the morning as the highway is heavily trafficked
The motel manager is very nice and helpful. we remembered that from our stay there last summer and that was one of the reasons we came back
Stayed in July 2022
Reviewed: 9 July 2022
Sharon
United StatesSee above comments.
We did not eat the breakfast. Drove to a restaurant. Cleaning staff was very pleasant. Liked location of Golden Chain Motel. Near Grass Valley, CA. Off Hiway 49, up a steep driveway to enter parking area. Quiet. Would be good to install a vertical grab bar to the right of bathtub/shower for ease of entry/exit to the tub. Towel had an odor like perhaps they had not been sufficiently rinsed. Our room was the size of a small studio apartment. Golden Chain located in a forested area. We would return.
Stayed in June 2022
Reviewed: 2 June 2022
Susan
United StatesIf the curtains on the one window would have closed to keep the light out. Mattresses are in need of replacement.
Stayed in May 2022
Reviewed: 29 May 2022
Judy
United StatesSee above.
Lee was very personable and friendly. But this is a 2-star hotel for 3-4star prices. We chose it for the location - close to our other events. But the shower was very difficult to control the temperature and was mostly too hot. The beds had some kind of cover on them that crinkled whenever a person moved. The bathroom door was difficult to close fully. There was no bathroom fan - only a hole in the ceiling.
Stayed in May 2022
Reviewed: 18 May 2022
Lucas
United StatesComforters we’re stained. Room smelled like cigarettes, beds were not comfy, shower/tub did not drain.
Friendly staff.
Stayed in May 2022
Showing 1 – 25
Oughterard, Ireland
Macau, Macao
Manāli, India
La Baule, France
Canoa Quebrada, Brazil
Minervino di Lecce, Italy
Castello Cabiaglio, Italy
Newcastle upon Tyne, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content