3201 Steiner Street, Marina District, San Francisco, CA 94123, United States
#96 of 224 hotels in San Francisco
Guests' ChoiceBased on 829 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
8.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Alexander
AustraliaThe noise was really frustrating. We could hear all of the neighbours all of the time, lots of people just letting doors slam, and people drunk at night talking at the top of their voices.
The location was really good, the staff were friendly and the rooms were in good condition with comfy beds.
Stayed in April 2024
Reviewed: 17 May 2024
Noureddine
United StatesLack of parking
Clean room.
Stayed in May 2024
Reviewed: 9 May 2024
Bill
United Statesparking wasn't that easy for a larger vehicle, but it is what it is.
great location, value for money, good size room (we had enough room for 2 bicycles), fridge and microwave
Stayed in April 2024
Reviewed: 29 April 2024
Giorgia
ItalyA little bit loud at night but nothing too bad.
Very friendly and helpful staff, clean room and a very good value for the price. Totally recommend for a few days stay
Stayed in April 2024
Reviewed: 26 April 2024
Amanda
United StatesParking lot was very limited, and was first come first serve
Great location in Cow Hollow
Stayed in April 2024
Reviewed: 5 April 2024
Jhoan
United StatesThe room is great but there was a not very pleasant smell in our room, smells like i'm sleeping next to a trash site not sure where it's coming from since the room is clean so I'm thinking might be from the AC. I had to spray on the room every night before I sleep so I can ignore the smell/
Great location and the staff is great and very friendly. They also have free parking.
Stayed in March 2024
Reviewed: 29 March 2024
James
GibraltarDidn't feel to happy about the actual area.
Room was fine except no hot water in shower so had to use another room to have a shower.
Stayed in March 2024
Reviewed: 26 March 2024
Rupesh
United StatesThe room was clean and very well equipped. It's a great value for money and if they keep this up I will return again and again and recommend to everyone I know.
Stayed in March 2024
Reviewed: 22 March 2024
Valerie
United StatesThe room smelt like wet dog.
Clean and fresh feeling. Updated room.
Stayed in March 2024
Reviewed: 20 March 2024
Vesta
LithuaniaSmall room, there is no lighting at the sink, problem with parking, not enough space for parking.
Good location
Stayed in March 2024
Reviewed: 18 March 2024
Eduardo
BrazilLocalization, cleaness, room
Stayed in March 2024
Reviewed: 15 March 2024
Richard
United Statesshower was falling apart
This was my first of two stays (OK the first time, poor the second time). Original room was dirty, so staff transferred us to another room. It was cleaner and our stay was OK.
Stayed in March 2024
Reviewed: 4 March 2024
Florian
GermanyIt’s literally in the neighbourhood of bars and restaurants. Everthing is reachable by walk. Public transport stops are also close by. Staff is friendly, room was clean. Parking in front of the accommodation.
Stayed in February 2024
Reviewed: 2 March 2024
Judith
United StatesWhen my partner asked at the office for for an extra blanket, the man working in the office grumbled at him- "NO BLANKETS NOW! Ask me in the morning" which really does not make sense as people generally want bankets at night and we had to leave by 8 A for work. There were only a few overhead lighting options in there room - npo bedside or desk lamps.
Room was clean, bed comfortable, and everything worked. It is set back from busy streets enough to be quiet. Rooms were fairly recently remodeled with a pleasant and roomy shower and everything worked well in the room. The woman who greeted us at the front desk was pleasant and helpful. When we told her we would be leaving for work before breakfast was served, she told us to take some wrapped baked goods from a cabinet in the lobby.
Stayed in March 2024
Reviewed: 27 February 2024
Cecilia
United StatesIt is in a touristy area, so the street was pretty load most of the night.
The location was great, the parking was easy, the bathroom and room were very clean, and the staff was extremely friendly and helpful.
Stayed in February 2024
Reviewed: 21 February 2024
William
United Arab EmiratesThe staff, it is under staff property and the reception could do better customer service. We arrive around 1435 and waited 15 minutes outside while it was raining and cold. We tried to ring the doorbell but the reception was unmanned. Finally Manny show up at 1445 and instead of opening the door for us to enter the reception he make a hand sign says it's 3pm check in. I get it, but the way he deals with guest I think it is very inappropriate. What we do we just left the property and start looking for restaurants as we are hungry from a 7hours drive. We comeback around 1525 and do the check in, after Manny handover us the key, the room was not yet ready. We are patience person but a sorry on what happened since we arrive will do yet we don't get any. I just hope next time they know how to deliver customer service.
The location, many great restaurant around and the free parking is really helpful a lot
Stayed in February 2024
Reviewed: 17 February 2024
Yue
United KingdomNothing
Clean, nice, comfy room Friendly staff
Stayed in February 2024
Reviewed: 16 February 2024
Entezari
United StatesToo smal a room.
Friendly staff. Room was small but clean with needed items such as hair dryer and ironing table.
Stayed in February 2024
Reviewed: 13 February 2024
Seans
United StatesNo concerns! It's a motel, so you don't get all the perks of luxury hotel.... But they cover the basics really well. Motel rooms are always a bit dark.
The rooms are very clean, modern and comfortable. I was pleasantly surprised by how comfortable and contemporary it was. Great housekeeping. Staff was SUPER NICE. This was a great value for the money.
Stayed in February 2024
Reviewed: 11 February 2024
Cayenne
United StatesThey said ‘they WILL break in to your car’, so parking felt really unsafe. Should just be a warning. He also said ‘it’s not even illegal any more’, which is just dumb
Stayed in February 2024
Reviewed: 27 January 2024
Dai
United StatesThe location
Stayed in January 2024
Reviewed: 24 January 2024
Ian
United KingdomConvenient,clean
Stayed in January 2024
Reviewed: 19 January 2024
Talavera
United StatesI'm easy
Parking
Stayed in January 2024
Reviewed: 15 January 2024
Maja
SwedenWe were a family of 5 and there weren’t any big rooms so we needed to book two. Had expected to be placed close to one another but was placed in different buildings and on each side of the road. There was a lot of traffic all through the night and you could clearly hear everything outside so if you are easily disturbed by noise this might not be the place for you. Apart from that we felt it was good value for the money!
Stayed only one night. Staff were friendly and location ok, the room was good size and nice.
Stayed in January 2024
Funchal, Portugal
Primorsko, Bulgaria
Pulukan, Indonesia
Cusco, Peru
Dubai, UAE
Schenna, Italy
Giardini Naxos, Italy
Búzios, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content