500 Lovell Road, Knoxville, TN 37932, United States
#97 of 102 hotels in Knoxville
Guests' ChoiceBased on 111 hotel reviews
5.0Cleanliness
5.4
Comfort
5.5
Location
6.7
Facilities
5.5
Staff
6.9
Value for money
5.7
Free WiFi
5.4
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End of dialog contentReviewed: 22 August 2022
Truckcycleguy13
United StatesCleanliness of shower. Walls falling apart in bathroom.
Location
Stayed in August 2022
Reviewed: 21 July 2022
Katie
United StatesRefrigerator didn't work Burnt holes in everything. Lights barely worked Could use a bigger comforter
Good size room bed was comfortable Ac worked really well
Stayed in July 2022
Reviewed: 28 May 2022
Rench
United StatesNo ice container, coffee pot was broken, and no ssh tray
Bed and shower
Stayed in May 2022
Reviewed: 16 March 2022
Rebecca
United StatesDidn't like the fact that the room was not efficient the lighting over the sink just flashed water sprayed everywhere on you brushing your teeth could not take a shower due to the fact it looked like it might fall in on top of it was not clean whatsoever
It was quick and convenient to the interstate
Stayed in March 2022
Reviewed: 16 March 2022
Shawna
United Statesdrink machine didn’t work
location to where I was going
Stayed in March 2022
Reviewed: 6 December 2021
Linda
United StatesDue to Covid-19, they not only did not serve breakfast as advertised, but there was no coffee maker in the lobby or in my room. Also, my room was not cleaned for the 2nd night. I was told I would have had to ask for that, yet nothing was mentioned when I checked-in. I had only one large towel. The others were scratchy and stained. There was an enormous stain on the fold-out couch. I didn't dare sit on it.
I like that the hotel is next to a Mennonite church and graveyard.
Stayed in November 2021
Reviewed: 18 October 2021
Jackie
United StatesNo pool..
Convenient to where was going.
Stayed in September 2021
Reviewed: 5 July 2021
Timothy
United StatesBath tub was terrible, cigarette holes in bed cover, need better maintained
Stayed in July 2021
Reviewed: 2 July 2021
John
United StatesBed bug infested room on mattresses in my room, both beds were terrible. Was an very shocked to awaken to bites all over our bodies. As the room seemed to be very well maintained and clean, as we have stayed there before. Hope this health matter is resolved soon, as this is a public motel. especially being a "Choice" member affiliated motel chain.
The friendly staff, apparent clean room appearance of room, location, and ample parking facilities.
Stayed in June 2021
Reviewed: 1 November 2023
Brian
United StatesNo breakfast, bad location for a motel
Friendly staff , cozy stay, room was clean
Stayed in October 2023
Reviewed: 25 September 2023
Nancy
United StatesWe had to go back to the office to find out how to work the remote. They should have told us from the beginning. He was very friendly and helped us right away. There were holes in the walls that needed to be patched up
It served the purpose for what we needed. Grateful to have it available for us.
Stayed in September 2023
Reviewed: 9 August 2023
Ryan
United StatesThis was quite literally the worst hotel property I’ve ever stayed in. If we’d not been driving for nearly 12 hours, we would not have stayed. There was mold growing on the lounge chair. The sheets were stained. The towels were stained and covered in human hair. The fridge was rusted and barely cooled the food. It really was the worst on nearly every level.
The only plus point to this experience was the brief interactions I had with the staff.
Stayed in August 2023
Reviewed: 13 May 2023
Alexsis
United StatesEverything
Absolutely disgusting filled with crackheads. Stay elsewhere!!!
Stayed in May 2023
Reviewed: 24 April 2023
April
United StatesNothing
Close to cotton eye joe
Stayed in April 2023
Reviewed: 22 April 2023
Rosheylyn
United StatesRemote not working
Clean
Stayed in April 2023
Reviewed: 31 March 2023
Jerry
United StatesCigarette burns on bedspread, terrible mattress, scummy looking bathtub, walls in poor repair and unpainted. Felt as if I was in a slum.
No breakfast
Stayed in March 2023
Reviewed: 28 March 2023
Ginger
United StatesThe couch was stained and dirty, the floors were not swept. The TV didn't work, phone in room didn't work, no wifi password.
Na
Stayed in March 2023
Reviewed: 27 March 2023
Wallace
United StatesEverything!
Absolutely nothing! A prostitute propositioned me within 15 minutes of my arrival. The property is 50 yards from the interstate and traffic was loud all night. The bottom of the bathtub was delaminated and dark gray from who knows what. The pillows were flat as a pancake. People knocked on my door after midnight and almost got themselves shot! Worst experience I’ve ever had in a motel! To top it off instead of refunding the second day I had booked, they charged me for a THIRD day! I’m sure I will play hell getting my money back. Btw booking.com is proudly displayed in their lobby. If I were you I would disassociate myself from this property as soon as possible if you wish to maintain your reputation at all.
Stayed in March 2023
Reviewed: 7 March 2023
Ebberts
United StatesEverything
Stayed in March 2023
Reviewed: 12 February 2023
Nena
United StatesNo problems to speak of
Friendly staff always smiling and accommodating
Stayed in February 2023
Reviewed: 7 February 2023
Daniel
United Statespeople in an out all night slamming doors
not clean
Stayed in February 2023
Reviewed: 21 November 2022
Sydney
United Stateseverything
Stayed in November 2022
Reviewed: 13 November 2022
Anthony
United StatesWhen we got to the room we only had one towel which was not clean used our own and the room had not been cleaned or was half cleaned no breakfast and one of the over the bed lights was not working would not book this hotel again
The people were nice and courteous and for what we needed it for was not an overall bad price
Stayed in November 2022
Reviewed: 24 October 2022
Patricia
United StatesI can honestly say we have never seen a more inferior motel. The bed linen was covered with cigarette holes. The bathtub finish was mostly all off. Part of the bathroom wall was dented in. there was a horrible smell. I took pictures since words don’t do it enough injustice.
nothing
Stayed in October 2022
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