25 Middlesex Turnpike, Billerica, MA 01821, United States
#1 of 3 hotels in Billerica
Guests' ChoiceBased on 192 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
8.9
Value for money
8.2
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End of dialog contentReviewed: 5 June 2024
Gisladottir
IcelandThe hotel was clean except the breakfast area could be a little messy.
Stayed in June 2024
Reviewed: 2 June 2024
Clifford
United Statesno indoor pool-maybe my mistake for booking this
Stayed in May 2024
Reviewed: 2 June 2024
Ronald
United StatesFood and snacks way overpriced!!
Good Breakfast.
Stayed in June 2024
Reviewed: 22 May 2024
Jiří
Czech RepublicNothing.
Receptionist was very helpful, good breakfast, very clean and comfortable room. I can recommend this hotel!
Stayed in May 2024
Reviewed: 14 May 2024
Daniel
United StatesThe noise from the room above was unusually loud.
Clean, modern, hotel. Great service, quiet location, lots of parking, comfortable bed.
Stayed in May 2024
Reviewed: 15 April 2024
Alice
CanadaTv didn't have Smart Tv functions & it could've been nice to be able to cast from our devices. It would also be great to have a few more hooks to hang towels and such, especially in the bathroom as we were a group of 5 and only had like 3-4 hooks in the whole room. Otherwise everything was perfect.
The place was comfortable, the breakfast buffet was good and offered a good variety. We were surprised by the size and comfort of the sofa-bed. Everything was super clean and the staff was very welcoming.
Stayed in April 2024
Reviewed: 9 December 2023
Ekaterina
NetherlandsThe breakfast was quite simple and not of the highest quality, but the opening times were good. We didn’t like the pillows very much, but slept all right.
Very clean public space and rooms! Good coffee at the reception for free and very pleasant and helpful staff. Nicely located, relatively close to Boston, I went for a nice run in the neighborhood.
Stayed in October 2023
Reviewed: 21 November 2023
Antoinette
United StatesSteamy hot showers help me relax and I didn't like that the temperature of the water in the shower didn't go up to as high as I needed. Maybe some veggies for breakfast...
The location was great! The free parking and generous breakfast. Large room and comfy bed! Friendly staff and housekeeping every day. I really enjoyed my stay!
Stayed in November 2023
Reviewed: 5 November 2023
Carlos
El SalvadorWhat I didn't like the first night was that I felt that the payment I gave was very expensive, including taxes when that price was not regulated.
I liked everything, especially the professionalism I had with Miss Megan, the treatment
Stayed in November 2023
Reviewed: 17 October 2023
Albert
United StatesConstruction going on and the room had a very strong paint smell.
Nice location. A lot of places within 10-15 minutes. Boston is also not too far if you don’t get stuck in traffic.
Stayed in September 2023
Reviewed: 5 October 2023
Dawn
United KingdomNothing everything was as expected
Nice clean and fresh room
Stayed in October 2023
Reviewed: 7 September 2023
Evelyn
BrazilSofa bed is not that comfortable, but worth if traveling on a budget and wanna share the room.
The shower is very good! Breakfast was nice!
Stayed in September 2023
Reviewed: 19 August 2023
Pierluigi
ItalyThe location was not so ideal to visit Boston but we knew that when we booked the hotel
Staff was fantastic, always smiling and helping
Stayed in August 2023
Reviewed: 14 August 2023
Kristen
United StatesDuring our 4 night stay, no one came to clean our room until we left. So we needed to take out our garbage, track down more garbage bags ourselves and ask for towels.
Front desk staff were amazing and so very helpful!!
Stayed in August 2023
Reviewed: 7 August 2023
Rj
United StatesWhen I checked in I asked for a military discount. When I made the reservation I feel that since the Airforce Base is near by the reservation site should have asked if I am military.
Good location. I would have liked to have been closer to Hanscom Airforce Base.
Stayed in August 2023
Reviewed: 25 June 2023
Kamila
United Statesmissing jacuzzi
outside heated pool and location
Stayed in June 2023
Reviewed: 11 June 2023
Charles
United StatesNothing
Room was clean and great location.
Stayed in June 2023
Reviewed: 15 May 2023
Fareeda
United StatesWe had an issue with the toilet as if the water pressure was low. But the staff sent someone and it was fixed quickly.
The property seems to be undergoing renovations. We came on the weekend so we had no problems with noise. The room was clean and seemed updated. Only the tub seemed like it needed to be replaced. The staff was good and the breakfast was decent.
Stayed in May 2023
Reviewed: 24 February 2023
Louis
United Statesjust ok
Stayed in February 2023
Reviewed: 17 February 2023
Helen
CanadaWe arrived late after a long drive.The lady who checked us in was very friendly and helpful. Wish I could remember her name. Breakfast was the standard hotel selfserve breakfast. Coffee was good. Room was quite large with 2 beds that were very comfortable. Hotel is in a very quiet location and easy to get to off the main road.
Stayed in February 2023
Reviewed: 14 February 2023
Ok-ca
United StatesN/A
Really friendly hotel staff. everything was neat and tidy.
Stayed in December 2022
Reviewed: 1 February 2023
Orzach
IsraelThe only problem is not enough ventilation in the room - the windows can't be opened and there is not enough fresh air in the room
Great hotel, has a big and comfortable room, a fair breakfast, and very friendly staff.
Stayed in January 2023
Reviewed: 26 November 2022
Bill
United StatesIce machine on our floor was out of order. Power window shades (handicap room feature) one was broken. Only one chair in room.
Location was great. Easy in and out. Included breakfast was excellent.
Stayed in November 2022
Reviewed: 25 September 2022
Julie
United Statesno hot tub.
great restaurant by the hotel. clean, comfortable rooms.
Stayed in September 2022
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