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Reviews of Hampton Inn El Dorado 3 stars

2312 Junction City Road, El Dorado, AR 71730, United States

#7 of 8 hotels in El Dorado

Guests' Choice

Review score

Based on 33 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.2

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Showing 1 – 25

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Shower Only - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I feel the price is a little high for El Dorado.

    I always feel safe in this hotel and it is always clean.

    Stayed in April 2024

  • Reviewed: 30 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower Only - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything, people were nice and friendly.

    Stayed in December 2023

  • Reviewed: 25 May 2022

    9.0
    I stay at this Hampton Inn when I come to El dorado. I like the location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    No house keeping on Friday. Did not update my Hilton reward points.

    It needed more variety of breakfast items. The staff was helpful and friendly.

    Stayed in May 2022

  • Reviewed: 17 November 2021

    9.0
    Clean, Maintained, Updated
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Although the unit had a desk light (thank you) and a floor lamp (thank you) by the reading chair in addition to bed side lamps, the room was still too dark. But the really annoying thing was the fan on the heater/cooler. It ran constantly, which is usually a good thing, thankfully the fan did not kick on and off, but it reaved up and slowed down, making it louder for a while, then quieter after a while, which was very distracting and annoying.

    Easy access; ample, lighted parking lot, friendly, helpful staff. Lots of electrical outlets in the room and bathroom Good sized bathroom and sleeping/living room with Microwave and fridge. Enjoyed the fresh fruit, yogurt and bagel options as well as hot breakfast items. The BEST was no mold or mildew odor and no Fabreeze fragrance to cover up the mold/mildew odor. Just a natural, non - chemical aura. THANK YOU!!! The facility appeared clean, maintained and updated.

    Stayed in November 2021

  • Reviewed: 28 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Shower Only - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator issue but otherwise a great night

    Comfy bed

    Stayed in August 2021

  • Reviewed: 14 October 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Shower Only - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The the complimentary breakfast could have been better there was no season. Eggs water.

    I did not like atoll my husband and I are diabetes. The coffee tasted like water.

    Stayed in October 2021

  • Reviewed: 13 June 2021

    7.0
    Different than my reservation
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower Only - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did NOT honor what we booked through booking.com We booked a room with a pull out sofa. That’s the only reason we chose that location. They did not honor it.

    Very nice room

    Stayed in June 2021

  • Reviewed: 1 January 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower Only - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I was very disappointed, because the first room the pipe was loose under the sink and water was running all over the bathroom floor. We had to move to another room, but we had to move from a room with two double beds to a room. With a king bed, but the young lady gave us a CoT for our son. That was all that was available if we wanted to stay on the first floor. But, in this room the heat never worked properly and the TV did not work. However, the young lady that was working the front desk came and changed the box to finally get the TV working. I booked two rooms and the first room he had problems with his TV. He always stays with Hamptom in when he go to El Dorado ARKANSAS. But, he commented that he was unhappy with his stay this time. I was very disappointed with all the problems we had this visit.

    I like the staff that did everything they could to accommodate us, even though they were shot staffed. One young lady even offered to help us move to another room. .

    Stayed in December 2023

  • Reviewed: 19 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower Only - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room didn't match the booking, was booked with fold out couch. Was told they didn't have rooms to match that booking. There was trash under the bed, open coke bottle and candy. There was hair located with the shower and walls

    Location for the reason I stayed

    Stayed in November 2023

  • Reviewed: 21 October 2023

    5.0
    Front desk person was pleasant when I checked in but no one at front desk any other time.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The elevator, as well as the vending machine, were out. The elevator being out was a major issue for a senior citizen with knee & hip replacements.

    The breakfast was nice. A very pleasant lady was there to help. She was very willing to help.

    Stayed in October 2023

  • Reviewed: 30 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Shower Only - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking but other than my stay was great

    Love the room it was clean and had everything we needed.

    Stayed in July 2023

  • Reviewed: 27 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds are extremely hard. They do not service the room if you stay more than one night.

    The hotel is always very clean.

    Stayed in January 2023

  • Reviewed: 13 August 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room with Shower Only - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The manager

    Location

    Stayed in July 2022

  • Reviewed: 1 August 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Friendly Service

    Stayed in July 2022

  • Reviewed: 23 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was good

    Stayed in July 2022

  • Reviewed: 10 May 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Amazing staff, very helpful.

    Stayed in April 2022

  • Reviewed: 2 March 2022

    5.0
    A lil thing but a big thing
    • Business trip
    • Solo traveller
    • King Room with Shower Only - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the fact that when I checked in and went to my room my key didn't work. It took nearly 30 mins to get me in another room since the staff could never get the correct screwdriver to fix it and it took up most of my lunch break. Then the room they gave me wasn't what I reserved. They gave me a double instead of a king and I was told my previous room was a double also and they didnt try to fix the situation.

    Location was great, room was very clean, staff was friendly. Love the breakfast and the lady u all have serving it...she is AWESOME!❤ This was my second stay and she was just as friendly as the first time!

    Stayed in March 2022

  • Reviewed: 8 November 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower Only - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything great job.

    Stayed in November 2021

  • Reviewed: 5 November 2021

    10
    Exceptional
    • Couple
    • King Room with Shower Only - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Overall it was really good hotel

    Stayed in October 2021

  • Reviewed: 17 October 2021

    10
    Family travel
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    location, convenience, great staff,friendly, clean,and accommodating! Family members had also booked rooms and when we arrived we asked to be put on the same floor and we had 5 different reservations put together on same floor. Thank you!! will stay here again!!

    Stayed in October 2021

  • Reviewed: 11 July 2021

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower Only - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room could have been a little larger, little small..., could have had a fan in bathroom, got very stuffy while showering.

    From the time we walked in the staff was amazing, very polite and helpful. Beds were comfortable, shower was awesome, breakfast was great.. rooms were also quite, no outside noise.. my daughter plays travel ball, very important to rest , stay cool and relax .. this place took care of all our needs...we will differently stay here again.

    Stayed in July 2021

  • Reviewed: 6 July 2021

    10
    I'll be back to stay again 👍
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Their wasn't anyone or anything I didn't like

    Everything was clean and your staff was excellent and very helpful. I will be planning my next stay again real soon.

    Stayed in July 2021

  • Reviewed: 19 December 2022

    9.0
    staff was amazing and nice! I’d almost suffer thru the horrible beds for them again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the beds are rocks, and it’s old looking inside. beginning to fall apart.

    staff was great

    Stayed in November 2022

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

Showing 1 – 25

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