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Reviews of Hampton Inn Groton/Mystic 3 stars

300 Long Hill Road, Groton, CT 06340, United States

#15 of 15 hotels in Groton

Guests' Choice

Review score

Based on 226 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.9

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Showing 76 – 100

  • Reviewed: 30 October 2023

    6.0
    Other than getting stuck in an elevator for 20 mins, it was decent.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Elevators

    Location

    Stayed in October 2023

  • Reviewed: 25 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV kept going out. Staff told us to play with the wires. There was a couple performing a disgusting act in the pool area. My orange at breakfast was moldy. That sums up my trip. I almost forgot, I was charged the almost $400 price twice

    Stayed in September 2023

  • Reviewed: 11 September 2023

    6.0
    Attending to shabby areas & mold would raise impressions.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room carpet was shappy & so appeared dirty. Floors were sticky. Bathroom mirror appears to have mold on it. Vent in bathroom needs cleaning. Only 1 elevator operating.

    Good location. Fresh fruit available all the time. Very nice staff. Nice hot shower & generous amt. of towels

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need more lamps lol

    Comfy bed

    Stayed in September 2023

  • Reviewed: 13 August 2023

    10
    The pool was great but. . .
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was calling me so many times basically trying to get money from me when I paid in advance. Never again. Deal with Booking. Com not me.

    I liked itt stay. The pool was nice and the beds were comfy. Close to everything.

    Stayed in August 2023

  • Reviewed: 9 July 2023

    10
    An enjoyable stay!
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Sarah worked the front desk. She was so friendly and helpful. We had numerous rooms booked. She was very patient throughout the entire process of checking us all in. The breakfast was good. The room was good. No one in our group voiced any complaints. It was a nice stay. Would stay there again.

    Stayed in May 2023

  • Reviewed: 3 July 2023

    10
    nice
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    It was perfect for what we needed

    good time

    Stayed in June 2023

  • Reviewed: 28 June 2023

    10
    wonderful stay at this hotel.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    breakfast was very good. good selection of morning food. location was very good for what attractions we wanted to see. the room was clean and comfortable. i would stay here again and recommend this location to others.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    2.0
    For the price we paid ($360) this was a very poor value.
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The indoor pool was way too cold - everyone else in the pool area made the same comment. One of the elevators was broken The coffee in the lobby was cold and undrinkable Breakfast was very poor. The waffle machine didn’t function properly (didn’t beep halfway to alert you to turn it, causing them to burn for most people), all 4 juices were very odd tasting, the egg dish was extremely dry, and the pancakes were very bland.

    Good location. Rooms clean, staff friendly

    Stayed in June 2023

  • Reviewed: 12 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I do not like the sliding door on bathrooms with no locks…. zero privacy! Awful design.

    staff was friendly and rooms were clean

    Stayed in April 2023

  • Reviewed: 12 May 2023

    4.0
    Property dated paper thin walls. Staff was pleasant though.
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Paper thin walls. Front door would slam as you closed it. You heard door slams all night long. Walls so thin I heard next rooms conversation and shower water running. I went for an afternoon cup of coffee and the coffee was ice cold. When I told front desk about it, they offered to make a fresh pot.

    Staff was professional. Breakfast was ok.

    Stayed in May 2023

  • Reviewed: 11 April 2023

    5.0
    On
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    By 9 a.m. pastries and coffee was no longer available...needed to notify staff for coffee.

    Ok

    Stayed in April 2023

  • Reviewed: 4 April 2023

    10
    great value, perfect for what we needed
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    clean, friendly staff, comfortable room,

    Stayed in April 2023

  • Reviewed: 13 March 2023

    1.0
    Pool was very loud, so much chlorine it burned your eyes walking in. Our room reeked of cigarettes.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was very loud, so much chlorine it burned your eyes walking in. Our room reeked of cigarettes. Our bathroom door didn’t close. Our tv didn’t work.

    Location. Bedding. Staff.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevators were broken and our room was in the 3rd floor. Indoor pool was cold

    Room was big and comfortable

    Stayed in February 2023

  • Reviewed: 21 February 2023

    3.0
    horrible value for the $$$, best paying $30 extra and staying somewhere else.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Breakfast was lacking and had long line with nobody really supervising, not big enough for a sold out hotel both breakfast & ables available. We ended up leaving to grab breakfast elsewhere. They advertise an indoor heated pool but the pool is NOT heated, extremely cold and couldn't use. Pillows were really flat, and in the morning I noticed stains on the sheet on the bed I slept in GROSS. I wouldn't stay here again.

    The only good thing staff was nice.

    Stayed in February 2023

  • Reviewed: 8 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fitness room was very disappointing, water dispenser was empty, 20 pound dumbbells missing, the only treadmill was badly out of balance and In need of maintenance, television would not turn on and remote didn’t work. The fitness room in one of the main reasons we chose to stay at Hampton Inns.

    Staff was friendly and courteous.

    Stayed in February 2023

  • Reviewed: 2 February 2023

    10
    Completely comfy
    • Leisure trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Yummy breakfast☺️☺️

    Stayed in January 2023

  • Reviewed: 15 January 2023

    6.0
    Did not meet my expectations at all for my 1st stay with Hampton Inn.
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast at 9am had nothing left, when it was open til 10, nothing was replenished. Lot of people asking for more waffle batter, cereal, syrup, no eggs, bacon left. Did not stock well for breakfast at all. Staff wasn't that helpful, was in the closed door we had to knock for more stuff.

    Location was good

    Stayed in January 2023

  • Reviewed: 26 November 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing. All was great.

    Clean pool facilities. Clean room. Excellent food choices for breakfast.

    Stayed in October 2022

  • Reviewed: 19 October 2022

    4.0
    Bad
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Booking thru you guys it seems we get the rooms that are way below this was just an upgraded motel 6 bathroom sink leaning so forward everything you put on it fell on the floor, shelf in bathroom falling off the wall, end table falling off the wall. Thanks but no thanks

    Staff

    Stayed in October 2022

  • Reviewed: 19 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Manager more than helpful when we had a problem regarding the reservation.

    Stayed in September 2022

  • Reviewed: 31 August 2022

    10
    excellent all around
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    pillows where too soft for me lol

    clean room, easy location

    Stayed in August 2022

  • Reviewed: 20 August 2022

    6.0
    It was fine but I would not go back since the bathroom did not close and the breakfast was horrible.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom has a sliding door which is fine except it did not cover the bathroom all the way and left a gap of like 1-2 inches. With this gap, and the room door open, you could see from the hallway directly to the tub. My 3yo kept looking in the bathroom when we were using it. I like a br that locks and if it doesn’t lock it should at least close all the way! The breakfast was very disappointing. Only one type of eggs: western omelette which my kids would not eat and had a horrible cheese in it. Only one kind of meat, no potatoes, very little variety of starch, and no sweet breads. Peanut butter came from one large container and was very oily. I stay at a lot of Hiltons but this was the worst breakfast ever.

    The rooms were comfortable, friendly staff, coffee in lobby.

    Stayed in August 2022

  • Reviewed: 15 August 2022

    1.0
    not fun, not going back
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    people in adjoining room were smoking. we had to change out room at 9 o’clock at night to a smaller room size for the same price

    staff was accommodating

    Stayed in August 2022

Showing 76 – 100

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