1716 Dual Highway, Hagerstown, MD 21740-6635, United States
#1 of 23 hotels in Hagerstown
Guests' ChoiceBased on 328 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2022
Robert
United StatesGreat location great amenities, was granted a late checkout
Stayed in April 2022
Reviewed: 18 June 2022
Susan
United Statesclean facility, friendly staff, located near restaurants
Stayed in June 2022
Reviewed: 12 June 2022
Patricia
United StatesI drove from NC and got there at 11am. They were able to get me a room right away!! Always stay at this location when I visit family.
Stayed in June 2022
Reviewed: 6 June 2022
Lisa
SpainThe bathroom counter space was a bit small, especially for two adults and two kids. The bed was very firm, which some people may like but it was a little too hard for my comfort level.
Friendly and fast checkin. The room was clean, pool area had lots of seating and was nice. Breakfast was good with lots of options.
Stayed in June 2022
Reviewed: 30 May 2022
Ghulam
United StatesNone. Everything was picture perfect.
Excellent. Healthy choices. Off I-70.
Stayed in May 2022
Reviewed: 26 May 2022
Donna
United StatesThe bathtub handicap bar is crazy in location- there should also be one right near the side of the tub. I am 75 and my friend was 72, not easy to get in out of the tub and the tub floor curves, not easy to stand
IT was fine and staff was very helpful. Cherrios should be included.
Stayed in May 2022
Reviewed: 23 May 2022
Claire
United StatesThe room had a very heavy odor of cleaning products. All night long the smoke alarm above the bed was flashing a brilliant white light which interfered with sleep.
It was very quiet in our room, with a view out on trees and lawn. A serene feeling. The beds were very comfortable. Breakfast was good. Staff were helpful with getting the printer working and generally very accommodating. It felt like a quality establishment, we enjoyed the dining area.
Stayed in May 2022
Reviewed: 2 May 2022
Ellen
United StatesEvery was good.
Both were very good.
Stayed in March 2022
Reviewed: 1 May 2022
Andrew
United StatesGreat room and breakfast.
Stayed in April 2022
Reviewed: 1 May 2022
Adalid
United StatesEvery is super nive
Stayed in April 2022
Reviewed: 18 April 2022
David
USAThe bed was hard.
Stayed in April 2022
Reviewed: 16 April 2022
Herbert
United StatesKids running on the 3rd floor late at night.Staff did nt respond to the issue.
Front desk staff were great.
Stayed in March 2022
Reviewed: 13 April 2022
Lisa
United Stateseverything was great
it was just beautiful! cleanliness top notch
Stayed in April 2022
Reviewed: 4 April 2022
Caren
United Statesrooms were big and spotless!
Stayed in April 2022
Reviewed: 4 April 2022
Katharine
United StatesThe entrance to this hotel is not the easiest to get in and out of, simply due to the nature of its location on a median highway. Be prepared to make u-turns if you stay.
There was very ample parking and you were pleasantly greeted by every staff member. The rooms were well kept and I had no need for anything. Even the breakfast, which had something for everyone, was great. If something ran out, the hostess was right on it and even told you when the item was replaced! A very warm and welcoming place to stay.
Stayed in April 2022
Reviewed: 4 April 2022
Randy
United Statesnothing really
Average
Stayed in April 2022
Reviewed: 1 April 2022
Amy
United Statesnothing at all
peaceful
Stayed in February 2022
Reviewed: 9 March 2022
Gloria
United StatesAll good
Good variety of food. Convenient location. Better hours than some others.
Stayed in March 2022
Reviewed: 28 February 2022
Jacques
Canadabathroom clean but getting a bit old.
very nice, clean, very good bed.
Stayed in February 2022
Reviewed: 21 February 2022
Lashawn
United StatesNice and clean up to date
Stayed in February 2022
Reviewed: 17 February 2022
Bernice
United Statesconvenient and and great location
extremely clean
Stayed in February 2022
Reviewed: 11 February 2022
Lscheffer87
United StatesN/A
I stay at this hotel every single time I come to the area and wouldn't choose another place.
Stayed in February 2022
Reviewed: 7 February 2022
Mel
United Statesnothing
very clean great room and great service
Stayed in February 2022
Reviewed: 2 February 2022
Christine
United StatesGreat hotel. Clean and friendly staff. Nice selection for breakfast.
Stayed in February 2022
Reviewed: 30 January 2022
Pennington
United StatesIt was a great stay. Beautiful, clean, great bed, nice shower, breakfast looked delicious.
Stayed in January 2022
Gandía, Spain
Hervey Bay, Australia
Male City, Maldives
Gold Coast, Australia
Berlin, Germany
Graskop, South Africa
Esztergom, Hungary
Amiens, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content