There was a barn style door on the bathroom which seems to be what Hampton Inns are changing to now but I don't like them. I prefer a bathroom door that closes and locks. The refrigerator in our room didn't keep my medication cold enough.

Nice safe area. The breakfast was great. Staff was very friendly. Great price.

Stayed in April 2024

Room layout was different and not as roomy.

Convenient. Good location with places to eat that were easy to walk to

Stayed in April 2024

Breakfast good, good quality of fruit, varied selections Quiet Clean

Stayed in February 2024

confusion between checkin clerk and checkout clerk as to wether we had paid or not. Got issue cleared up , but didn't understand why it happened in the 1st place

Stayed in December 2023

It appears to be under managed from the upper echelon. The front line staff are not able to perform exceptionally to their best without the resources and foresight from above.

Totally satisfied

Stayed in November 2023

Clean, comfortable, and convenient. Didn’t love the way the door to bath opened towards the room(although barn door was cool).

Stayed in July 2023

When we entered the room, the smell was overwhelming. We could not figure out if it was the air conditioning or a cleaning solution. I am seeing doctor tomorrow due to congestion. My husband is handicap, and the shower was a mess to use. I mopped up floor twice. Yes, I would stay at this place again, only not in a handicap room. Maybe the room isn’t used often causing the stench.

The staff was wonderful. Very pleasant.

Stayed in May 2023

Bed was soft; before arrival, I had tried for 4 days to call the hotel but the line was constantly busy. Told them when I arrived. The phone line was out of order but this had gone on for days!

Clean

Stayed in March 2023

The breakfast was very cheap food. Cheap, thin bread for toast, really thin under-cooked bacon, eggs were ok, fruit tasted strange. This is NOT the Hampton Inn's fault, but booking.com supposedly booked us for a room that would comfortably sleep 5 (two parents, two young adult children, and a teen) but they only had a room with two double beds with no place for the 3rd full-size kid to sleep. So we ended up having to get a 2nd room which defeated the propose of reserving a room that could accommodate 5 people. So we need to bring our complaint to booking.com.

Location was good. We were going to visit friends in Neosho, so Joplin was good proximity to our destination. We also thought the cleaning staff did a really good job of making the room feel clean and comfortable! They gave us a discount on the 2nd room we needed because booking.com lied about the space our room would have.

Stayed in March 2023

Nothing, The location was perfect right off of the highway. Restaurants in walking distance,gas right there also. The parking lot was well lighted. Very clean rooms.

Very good. The help very helpful

Stayed in March 2023

We are neutral on this subject

To be honest we weren't there long enough to experience the hotel. We literally went in and slept got up and left. Lol

Stayed in February 2023

There was no hot water in the sink or shower, but since I was only there for one night, I just took a luke warm "hose off", as it was too cold to stick your head under. I just waited to wash my hair until my next stop on my long drive. The coffee in the check-in area was cold as well. The employee who was working when I checked out said "yeah, I wasn't able to get hot water in the kitchen yesterday to make breakfast".....that's the kind of thing that should be looked into immediately in a hotel, in my opinion. I cancelled my reservation for the following weekend and will stay elsewhere because I don't want to run the risk of no hot water or hot coffee again. I left before breakfast, so I can't comment on that. No discount or sorry about the hot water issue. I thought I would mention it so maybe it can be fixed for others who will be staying at that location.

Convenient location, clean room, very friendly and a check-in woman who allowed me to park my new car in a single slot in their lot to protect it from other cars, suitcases, etc., and I really appreciated it!! :)

Stayed in November 2022

n/a

the free waffle

Stayed in October 2022

The room smelled like burnt popcorn when we walked in, very unpleasant.

The front desk gentleman that helped us and answered our questions was fun, patient, knowledgeable and considerate. I wish more front desk people were just like him!

Stayed in September 2022

Needed a higher toilet and the barn door to the bathroom was noisy and hard to operate

Stayed in September 2022

ok

Good service

Stayed in August 2022

Key cards stopped working twice. Had to have them fixed

Breakfast could have had a little more options

Stayed in August 2022

the room smell chemical. Obviously it comes from detergent used to clean the carpet. No vent in the restroom.

Staffs are friendly and helpful

Stayed in August 2022

layout of the room. not what was pictured. the parking wasn’t great

location was good. clean

Stayed in July 2022

I didn't care for the room's bathroom having a non-sealing door - the door is a trendy, chic one like a sliding barn door that covers the bathroom area but doesn't make it private enough in my opinion.

The staff were AMAZING. We interacted with several of them. Wonderful attitudes, helpful, funny, genuine, and kind. The staff are why I took time to write this review. Refreshing to bump into quality people like this and make you feel welcome.

Stayed in July 2022

Even tho they were short staffed and the first room we looked at wasn't cleaned the staff took care of us and got us to a room different room immediately they were very nice and professional 👌

Clean room awesome staff great location.

Stayed in June 2022

Pillows!

Stayed in March 2022

Way too expensive for size and quality of room

Staff was excellent. Breakfast and cleanliness was also excellent.

Stayed in January 2022

size of beds. most Hampton inns have a choice of 2 queen beds

very convenient for traveling

Stayed in January 2022