59 West 35th Street, New York, NY 10001, United States
#172 of 417 hotels in New York
Guests' ChoiceBased on 2575 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.5
Facilities
8.0
Staff
9.1
Value for money
8.0
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Martin
ItalyYou use a lot of plastic for breakfast and just a few healthy options.
The location is excellent, centric, and well-connected. Check-in and check-out are smooth.
Stayed in May 2024
Reviewed: 29 May 2024
Vadim
UkraineVery poor breakfast, no cheese, no fresh vegetables. in rooms that face the inner yard , it is too noisy from constantly running ventilation systems; unpleasant kitchen odors enter the room if the window is opened. the hotel lobby is similar to the lobby of an ordinary apartment building
Location, 24/7 coffee/tea facilities in lobby.
Stayed in May 2024
Reviewed: 29 May 2024
Yan
United StatesThe hotel's location is excellent, with convenient access to both buses and the subway, and it also includes a free hot breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
John
IrelandThere's not much to dislike about this property to be honest. The rooms are maybe a little dated but that's nothing that some modernisation couldn't fix. The hotel was clean, breakfast was good and location was excellent so can't complain too much. Some people had written reviews about the elevators being slow but we didn't come across that on the 9th floor.
The location of this hotel is ideal for getting around the city by foot or by subway. Times Square is around a 10 minute walk on foot, the Empire State building is just around the corner and the subway station at 34th Street Herald Square is very well connected to other part of the city. Breakfast too was nice and substantial with a buffet choice available every morning morning. The selection isn't huge (around 4-5 hot items) but we had no difficulties with what was on offer. The waffles especially were a big hit with our fussy 10 year old. Staff too were very friendly.
Stayed in May 2024
Reviewed: 27 May 2024
Pierrekn
SwitzerlandOne very noisy fan in the room (#2004), otherwise I would have given the room a 9.
Breakfast, location, very close to the underground, to Time Square, view on Empire State Building from the room :-)
Stayed in May 2024
Reviewed: 26 May 2024
Nanine
United StatesOur toilet wasn't working great and overflowed. :( Also breakfast was very crowded and picked over on the weekend.
This hotel was in a great location! Our room had a wonderful view of the Empire State Building and Macy's.
Stayed in May 2024
Reviewed: 24 May 2024
Eileen
CanadaIt would get too crowded during breakfast and sometimes it was too much
Breakfast was good and the cookies at the lobby were definitely a highlight
Stayed in May 2024
Reviewed: 23 May 2024
Matthew
CanadaI didn't like how loud the AC/heater system was. The washroom also looked like it needed all new tiling. The view was just some bricks. Breakfast can get VERY crowded. On the phone, I was told the room was two queen beds, but those were full size beds.
The location is amazing. Herald's Square can bring you directly downtown to Brooklyn, or Uptown to Queens. Koreatown has many great places to eat, and food markets as well for the fiscally responsible. I liked the outdoor front patio, and that there was a parking lot on the same street.
Stayed in May 2024
Reviewed: 23 May 2024
Anton
RussiaIf you stay on upper floors, you have to wait an elevator quite long time. I lived on the 3rd floor and used the stairs - it’s okay
The location is the best. You can access to everything interesting in the city center. Decent breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
מייסאא
IsraelThe room is small for 2 Travellers
The location is perfect
Stayed in May 2024
Reviewed: 20 May 2024
Joiss
United StatesDidn’t have any down side.
This property is two minute from the subway and parking garage. The place is clean and comfortable. The breakfast is great, and they serve cookies and coffee all day.
Stayed in May 2024
Reviewed: 18 May 2024
Patrick
United StatesThe fitness center is on the lowest floor . No car service to be dropped off anywhere
Clean
Stayed in May 2024
Reviewed: 15 May 2024
Ian
United KingdomBreakfast was basic but sufficient for our needs. Good location and very friendly staff
Stayed in May 2024
Reviewed: 15 May 2024
Constance
United StatesBreakfast
Staff, proximity to subway
Stayed in May 2024
Reviewed: 13 May 2024
Ali
United StatesRoom size
Cleanliness, service, and location.
Stayed in May 2024
Reviewed: 12 May 2024
Robert
United KingdomSome street noise, inevitable in Manhattan, though not a major problem for us. Only one armchair in room; comfortable seating for two would be an improvement.
Clean and comfortable room and bed. Reasonable size and adequate clothes storage. Good bathroom. On floor 3, so able to use stairs if lifts were slow. Friendly and helpful staff on reception desk. Location excellent, close to several subway stations.
Stayed in May 2024
Reviewed: 12 May 2024
Dirk
NetherlandsSmall rooms. Price
Location. Good breakfast. Most friendly personnel
Stayed in May 2024
Reviewed: 10 May 2024
Dan
United StatesOutside seatings taken over by smokers
Friendly staff, central location near subway, good sized room, good breakfast (especially Southwest omelette)
Stayed in May 2024
Reviewed: 8 May 2024
Karijn
NetherlandsBreakfast was really basic, I missed some fruit. But is was all in all really ok!
Perfect location to visit New York for the first time. We did nearly everything walking. Staff was really nice. Breakfast ok, basic but fine. Room had enough space for 4 people, 4 nights. Good value for money!
Stayed in May 2024
Reviewed: 5 May 2024
Jean
NetherlandsThe incredible level of plastic and paper waste every morning at bfast. Please, please start using reusable crockery/cutlerye
Location, breakfast, shower pressure, all-day coffee and size of rooms
Stayed in April 2024
Reviewed: 5 May 2024
Terry
United StatesThe road in front of hotel and walks are nasty. I don’t believe scaffolding across the road causes it. It just needs attention.
Proximity to The Empire State Building. Close to Subway entrance
Stayed in May 2024
Reviewed: 3 May 2024
Alberto
ItalyLocation and breakfast, bedroom was very comfortable!
Stayed in May 2024
Reviewed: 3 May 2024
Assaf
IsraelThe fitness center could be better equipped
Great location, close to everything, the best sights, shopping, restaurants A good area to be based in. I could see the Empire State building from my window.
Stayed in May 2024
Reviewed: 1 May 2024
Chantal
United StatesThe room was a bit small and dimly lit plus the room staff forgot to make up our room a couple of times.
Loved the location being in the center of town with so much shopping and restaurants/eateries. The hotel is well maintained and clean. The complimentary breakfast is a bonus. The front desk staff is welcoming and very helpful. The room staff did a great job. The room was very clean, smelled nice and had everything we needed plus it was very quiet in spite of being in such a busy area. We would definitely return for another stay.
Stayed in April 2024
Negril, Jamaica
Marsac-sur-lʼIsle, France
Cajazeiras, Brazil
Guérande, France
Conover, USA
Kaohsiung, Taiwan
Castets, France
Ubungo, Tanzania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content