108 West 24th Street, Chelsea, New York, NY 10011, United States
#296 of 418 hotels in New York
Guests' ChoiceBased on 1000 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
9.0
Facilities
7.5
Staff
8.5
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 25 February 2023
Adriana
United Statesthe horrible operation of the elevator
very good location but very expensive for the size of the room
Stayed in January 2023
Reviewed: 20 February 2023
Heather
United StatesWalls were a bit thin as I could hear the person in the next room snoring all night.
For my intended purposes in NYC it was a great location and reasonably priced. Staff was amazingly friendly and helpful. Great breakfast each morning.
Stayed in February 2023
Reviewed: 19 February 2023
Lauren
United Kingdomovercharged and had to complain to get it back.
great location and free breakfast. comfortable room.
Stayed in February 2023
Reviewed: 17 February 2023
Guido
LatviaNice room, comfy bed, good breakfast
Stayed in February 2023
Reviewed: 17 February 2023
Francine
BelgiumSome more diversity for breakfast, A second chair in the room , .... some more quiet early in the morning, like cleaning stqrted quite early and is noisy, it disturbs the sleep in the morning.
The location was good for this conference, also close to restaurants, shops, taxi.
Stayed in February 2023
Reviewed: 16 February 2023
Jasper
PhilippinesA/C of our room when we do not turn off from time to time, it always smells like burning electric wire.
it is close to the park, time square and shopping establishments.
Stayed in February 2023
Reviewed: 15 February 2023
Bill
United Statespillows could have been of better quality. Doors are not soundproof enough.
convenience
Stayed in February 2023
Reviewed: 9 February 2023
Olive
IrelandThere was no heating in lobby
Good
Stayed in February 2023
Reviewed: 6 February 2023
Joanna
United StatesThe front lobby Doors were out of commission while we were there, and not very convenient.
The location was perfect. It was a close walk to lots of cool destinations, including Times Square, but yet far enough from Times Square to be a little quieter. There were lots of good eating places nearby.
Stayed in February 2023
Reviewed: 1 February 2023
Lewis
United StatesThe safe wouldn’t lock and never got fixed. Missing cups in bathroom.
The breakfasts were wonderful.
Stayed in January 2023
Reviewed: 27 January 2023
Robin
United Statesslightly shabby (stains on bedskirts, doors to room don’t close flush to the doorjamb though they do close & lock)
fantastic location, friendly staff who were very helpful with what we needed, fast elevators
Stayed in January 2023
Reviewed: 23 January 2023
Tiffany
FranceNothing really! It was really nice to spend a week-end in NYC here 😁
The location is amazing since the subway 23st Station is 3 minutes by foot ! The bed was really comfortable and it wasn't too noisy so it was a great surprise. The breakfast was great they have a variety of options and change the warm options every day ! Oh and the fact that they could keep our bags after the check-out was really appreciated !
Stayed in January 2023
Reviewed: 23 January 2023
Tatiana
United Statesthe bathroom in the room could have been a little cleaner.
the location and breakfast was delicious.
Stayed in January 2023
Reviewed: 22 January 2023
Valeriya
Russiapretty old hotel, problems with elevator, one time I was stuck in it for 20 minutes at night and at the morning it didn’t work, so I have to use steps with my luggage. 50% equipment in the kitchen didn’t work, too much people, always lines, food finished and the crew didn’t have time to bring new one
good location, reasonable price, breakfast
Stayed in December 2022
Reviewed: 14 January 2023
Erdelyi
United Stateselevators - only one was working in a highrise
chelsea
Stayed in January 2023
Reviewed: 13 January 2023
Carla
NetherlandsEven though we stayed a week there, the room wasn’t cleaned. We didn’t communicate because we thought that after 4 nights the room was going to be cleaned (like it’s mentioned), but we realised that it wasn’t the case. The good thing was that in our first night there, the room was tidy and smelled very nice.
Overall it’s a mid quality hotel, I think it’s really great for the money. The location is really top notch and we had a varied selection of breakfast. Plus the staff was super friendly and the facilities were clean.
Stayed in January 2023
Reviewed: 13 January 2023
Stephanie
United KingdomOnly one elevator is working. Stayed for 5 days and requested housekeeping 3 times, they never came. Housekeeping was not done in the business centre as the printer had no ink.
Nice room, comfy bed and staff very nice. Plenty of food. Required a plumber who came very quickly.
Stayed in January 2023
Reviewed: 12 January 2023
Audrai
Irelandnothing
I thought the room was quite large by New York standards, the breakfast was good. Couldn’t fault it!
Stayed in December 2022
Reviewed: 9 January 2023
Gilberto
United Statesone of the 2 elevators never worked heating system very noisy
position cleanness breakfast
Stayed in January 2023
Reviewed: 9 January 2023
Iakov
United StatesThe elevator was broken, but there was a second one that works. We lived on the second floor, so it didn't give us any trouble. Very small space for breakfast, but the dining area is very comfortable and nicely located.
very good accommodation. All the sights we needed were within walking distance. Breakfast at 7/10. But it is included in the price, and this cannot but rejoice. The hotel room is not big, but cozy. very good mattress.
Stayed in January 2023
Reviewed: 9 January 2023
Wiltcher
United StatesElevators not working properly making for long wait times.
Easy to get to; staff pleasant and friendly; great location. beds very comfortable.
Stayed in January 2023
Reviewed: 9 January 2023
Trista
IrelandReally have no complaints at all. The only thing that was slightly inconvenient was the fact that the second elevator was out of service which meant slightly longer wait at times
Clean, comfortable and spacious room in an excellent location in Chelsea. 23rd st subway just round the corner. Tea, coffee and hot chocolate available 24/7. Staff were friendly and helpful. Breakfast was great to set you up for a day exploring the city!
Stayed in January 2023
Reviewed: 9 January 2023
Richelle
Netherlandssmall room with not a lot of room to walk around the bed breakfast was ok
centrally located-close to restaurants clean some staff were very nice and went beyond their ways-some not so
Stayed in December 2022
Reviewed: 9 January 2023
Katherine
CanadaOne elevator was broken, so the wait time was very long. We felt bad for the employees who were slowed down because of that. Breakfast is not super, but for something free it does the job.
The staff is super friendly and very helpful! Room was a decent size we were 3 and had enough space. Very well located. Very good price for what we got :)
Stayed in January 2023
Reviewed: 5 January 2023
Andrea
United StatesI really have no complaints except one of the elevators was broken.
When we arrived the room was ready which was great. The location was perfect. The Staff was super friendly. The room was clean and a good size a NYC hotel.
Stayed in December 2022
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