995 Coley Drive, Mountain Home, AR 72653 , United States
#8 of 10 hotels in Mountain Home
Guests' ChoiceBased on 46 hotel reviews
6.5Cleanliness
7.8
Comfort
7.5
Location
8.5
Facilities
7.2
Staff
8.2
Value for money
6.6
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Showing 1 – 25
Reviewed: 8 September 2023
Mitchell
United StatesEggs were not so good. No meat.
No so good..
Stayed in September 2023
Reviewed: 28 July 2023
Kaitlin
United StatesLady at the front desk was rude during check out. Y’all have skunks.
Breakfast was good
Stayed in July 2023
Reviewed: 6 March 2023
Kameron
United Statesnothing
it's close to good outlets
Stayed in March 2023
Reviewed: 10 January 2023
Janet
United StatesBreakfast was ok, maybe a better selection of food. Gray, biscuts and eggs were cold. No juice when I had breakfast.
Stayed in January 2023
Reviewed: 29 December 2022
Autumn
United StatesMattress was terrible and tv didn't work in one of the rooms we had. Need to update matresses
Location, pool
Stayed in December 2022
Reviewed: 28 March 2022
Katelyn
United Statesthe air conditioner was so loud it was hard to get the kids to sleep.
nice environment.
Stayed in March 2022
Reviewed: 15 March 2022
Jim
United StatesAir conditioner was super loud and woke me up. I understand the guy snoring in the next room or the couple fighting but the ac kept me awake every time it kicked on
Didn’t eat breakfast, hotel was clean
Stayed in March 2022
Reviewed: 25 January 2022
Catherine
United Statescame down to breakfast at 8:30 am and there was nothing left on the bar and the server didn't offer to put any more out. I had to go to a restaurant for breakfast.
cleanliness
Stayed in January 2022
Reviewed: 26 June 2021
Margaret
United StatesOur toilet chain inside the tank broke and we had to take a piece of yarn and tie it together to make it flush. We reported it but no one ever came to fix it.
Stayed in June 2021
Reviewed: 6 May 2024
Jessica
United StatesThe room was cleaned but was handicap room holes under carpet, Safety Lock didn't match up so you couldn't lock it light switch was upside down lights wall plug went all the way in bathroom railing safety railing ran downhill hot water took almost 22 minutes to get warm Lobby hardwood floor moved when you walked on it. They was remodeling on first floor so maybe they hadn't been to the 2nd floor room 203 yet I don't know but it's wasn't worth the price for 2 nights because it didn't meant the Hilton standard or what I was expecting in a Hampton Inn room to look like also advertised roll alway bed but wasn't in room so made the best of it without.
The staff was friendly especially housekeeping and breakfast was delicious soft Hampton Inn beds beside that it wasn't up to Hilton standard
Stayed in May 2024
Reviewed: 3 November 2023
John
United StatesI explain all the issues I had and not a single offer for compensation or even an offer to have a supervisor or a manager to all me about the issues. This was hands down the absolute worst hotel stay I have ever had in my life. The hotel was bad enough but the lack of Customer Service was unparalleled to say the least. I attached the video of the fire alarm making a racket in an email to corporate before posting a negative review online.
I arrived at the hotel and was impressed by the appearance of the hotel. After check in I noticed that the fridge didn’t work, the tv didn’t work and the remote didn’t work. I grabbed the phone to call the front desk and you’ll never guess what else didn’t work. Spoke to the front desk about the tv and the remote and found that the fridge wasn’t plugged in.I went to dinner and came back, now the tv and remote work but still no phone. After all that was done the first night was “ok”. That was the best night. Night 2 seems fine till 1:00 am when I’m awakened by what sounds like white noise or radio static. I can’t locate it because it’s intermittent. However it’s loud enough it wakes me up at 3 other times before 5am. Finally I decide to just get up and start my day. When I get back from class that evening it’s loud and obvious. It’s the fire alarm. The front deck informs me that I should try to take the fire protection equipment off the wall and remove the batteries to make it be quiet. Knowing that is a fire code violation and explaining that to her she then offered another solution. “What about wrapping it in towels so you can’t hear it?” Seriously??? That’s just as bad. They claimed that the hotel and “the one next door” were both booked. Maybe they’re owned by the same company even though it’s not a Hampton. She takes my cellphone number because the hotel room phone don’t work, but never offers a solution. I walk down to the front desk and even show her the video. She says she’s going to locate me another room and call me back. No call back. I spent night three laying awake all night long because it’s too cold outside (26° f) for me to just sleep in my truck in the parking lot. Not a wink of sleep all night. This morning I check out and advised the clerk ( a different woman) that they really should get the room checked out before it’s rented again.
Stayed in November 2023
Reviewed: 11 September 2023
Tina
United StatesNothing.
The lady who checked us in was awesome.
Stayed in September 2023
Reviewed: 5 March 2023
Louann
United StatesThe noise the jumping up and down and bouncing off the walls
Stayed in March 2023
Reviewed: 10 February 2023
Christie
United Statesn/a
It was in a great location.
Stayed in February 2023
Reviewed: 22 January 2023
Sandra
United StatesI loved everything. I loved the hotel. The swimming pool and the breakfast
The breakfast was so amazing. The red velvet waffles were the best thing.
Stayed in January 2023
Reviewed: 3 August 2022
James
United StatesGreat service and staff.
Stayed in August 2022
Reviewed: 25 April 2022
Greg
United StatesSide door from the parking lot was unlocked without needing key card to get in. Though handy with luggage anyone could come in and not be seen from front desk area.
Breakfast was good. Would have like some bacon or sausage to go with eggs, biscuts and gravy but that wont keep me from coming back.
Stayed in April 2022
Reviewed: 16 April 2022
Michael
United StatesTV did not have a sleep function. Need to have separate remote for TVs that have a Direct TV remote so you can use this function.
Breakfast was great. Clean room. Pool and hot tub were excellent.
Stayed in April 2022
Reviewed: 7 January 2022
Debra
United StatesNo hot water for showers. Others in elevators voiced same problem. Toilet seat broken No wifi
Staff friendly Breakfast very good
Stayed in January 2022
Reviewed: 28 November 2021
Robert
United StatesNo hot water for 4 days
No hot water
Stayed in November 2021
Reviewed: 11 September 2021
Frank
United StatesThe beds were like sleeping on a rock.
Your kidding me right what breakfast.
Stayed in August 2021
Reviewed: 5 September 2021
Jane
United StatesAC unit incredibly loud all night long. Checked two other rooms and they had the same loud drone of HVAC unit so all the rooms have this same problem. Poorly designed cooling system that is only a few feet from your bed. Checked out a night early and and lost that money but it was worth it to get a good night sleep elsewhere.
Good location
Stayed in August 2021
Reviewed: 9 August 2021
Sheila
United StatesThe breakfast could use fresh eggs and gravy.
I liked the variety of waffles and breakfast bars.
Stayed in July 2021
Reviewed: 1 August 2021
Lowry
United StatesFriendly staff, clean rooms, and a good breakfast! We will come back!
Stayed in August 2021
Showing 1 – 25
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