820 University Boulevard, Steubenville, OH 43952, United States
#3 of 3 hotels in Steubenville
Guests' ChoiceBased on 376 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
8.4
Facilities
7.4
Staff
8.5
Value for money
7.8
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End of dialog contentReviewed: 14 May 2024
Justin
SingaporeCouldn’t get a taxi for 2 hours.
Small and quiet
Stayed in April 2024
Reviewed: 6 May 2024
Ashauntia
United StatesEverything felt dingy and just not fully cleaned well. Could smell weed in the hallways, and furniture wasn’t updated. The gym and pool were closed and would like to have been notified cause my husband and I both planned to use them
Great location to st Franciscan university, highway and downtown! The bathrooms were nice and clean
Stayed in May 2024
Reviewed: 10 April 2024
Emerson
United StatesMinor things to me: The cable tv setup could be better, it was mildly annoying at most. Room decor felt dated, but it did the job
The good mornings and greetings with the staff during free breakfast were divine and wholesome. The quietness was welcomed for a relaxing night after a long day on the road.
Stayed in April 2024
Reviewed: 26 February 2024
Theodore
United StatesTv volume didn't work, room.was dirty, bed was horrible, price was too high for what the facility had to offer.
Staff was friendly
Stayed in February 2024
Reviewed: 24 February 2024
Connie
United Statesdid not care for breakfastsoap on sink for hand washing, place to hangdresses. orherwise rhe room was comfortable
Stayed in February 2024
Reviewed: 22 February 2024
Amy
United StatesBathroom supplies needed attention: no soap (only lotion) at the sink; no shampoo (only body wash and conditioner) in the shower.
It was exactly what we needed, so it met our expectations. There were a few things that could have been better, but overall a good experience.
Stayed in February 2024
Reviewed: 8 February 2024
Tom
United StatesSoap dish in shower had soap residue in it and mud on back of bathroom door.
Close to FUS.
Stayed in February 2024
Reviewed: 11 January 2024
Jeff
United StatesONLY DOWN FALL WAS POOL AND HOT TUB WAS CLOSED, I WAS LOOKING FORWARD TO SOAKING IN THE HOTTUB.
LOCATION WAS GOOD, AND QUITE. JUST STAYING ONE NIGHT SO NO HUGE EXPECTATIONS.
Stayed in January 2024
Reviewed: 11 December 2023
Sherri
United StatesThe staff seemed suspicious of me. I didn't know who they were. They had no uniforms or attire to set them apart from guests
I liked the price and convenient location.
Stayed in December 2023
Reviewed: 23 October 2023
Juanita
United StatesThe pool was under renovation
The room was clean and the staff was excellent. The breakfast was good. We come to town often and will stay there again!
Stayed in October 2023
Reviewed: 23 October 2023
Wright
United StatesAll the facilities were closed and there were no ice machines on the second floor.
The property appeared to be clean and they have a decent breakfast selection and the staff was very kind.
Stayed in October 2023
Reviewed: 17 October 2023
Amy
United StatesTV remote probably needed new batteries and the clock in the room did not work at all !
Towel were wonderful, the handicap shower was great
Stayed in October 2023
Reviewed: 14 October 2023
R
United StatesNo closet in the room. Only one chair.
Hot breakfast was good. Cereal was off-brand and not worth eating.
Stayed in October 2023
Reviewed: 1 October 2023
Becky
United StatesShower soap is always empty
Rooms clean , staff friendly, good breakfast.
Stayed in September 2023
Reviewed: 30 September 2023
Monica
United StatesNo ice machine on each floor, very outdated and depressing look of the whole place, and weird smell in elevator.
The nice staff- especially the cleaning lady. And the bed was comfortable.
Stayed in September 2023
Reviewed: 19 September 2023
Mary
United StatesDidn’t eat it
Stayed in September 2023
Reviewed: 8 September 2023
Lisa
United StatesHours of breakfast are not posted and no booklet in room of places to see eat or visit on your stay.
My location was good I came in late at night and staff was very fast at checking in and getting me into my room.
Stayed in September 2023
Reviewed: 8 August 2023
Charles
United StatesThere was an unpleasant odor in the lobby and halls.
The hotel staff was very welcoming. The ceiling light in the bathroom was burnt out. I reported it the next morning. They immediately put it on repair list. I didn’t use any amenities.
Stayed in August 2023
Reviewed: 4 August 2023
Tina
United StatesNo couch or comfortable seating in the room
Amazing breakfast
Stayed in August 2023
Reviewed: 1 August 2023
Janet
United StatesThe vending machines were out of order. Also, there were no face towels or washcloths. And there were no alarm clocks. Unfortunately the WIFi went out one night so I was unable to access my emails. for a period of time.
The breakfast was good. A nice variety. But the coffee was just okay--warm not hot The bed was very comfortable. I got a good nights sleep.
Stayed in July 2023
Reviewed: 21 July 2023
Kristin
United StatesThere was no information left in the room to remind about check-out time, breakfast time, wi-fi, other amenities like the exercise room. I had to call the front desk any time I needed information. The pillows and bed were clean, and I think at one point were good quality, but they definitely "felt" like they need to be replaced. Pillows have lost their fluff and substance. Beds were saggy, and definitely not because they were just a softer mattress-there is a difference you can tell. That being said, they were not terrible. However, if I come back next year, another year's use of the same pillows and mattresses may change that assessment.
For me, it was the combination of the location and the price in choosing this hotel. There were more breakfast choices than I thought there would be, so I was very happy about that. They serve a full breakfast with eggs (usually scrambled, it seemed), meat, pancakes or waffles or French toast (each day was different), and often a breakfast potato choice as well. There was hot and cold cereal, yogurt, and a variety of muffins and pastries available. There was some fresh fruit and juice. Finally, and very important to many of us, the coffee was better than many other places I have been. They informed me at check-in that since I would be there for three nights, they would not send housekeeping each day, but that I could simply let them know what I need, if anything, and they would take care of it. I appreciated knowing that as I would not have had housekeeping come, anyway, but would have thought I needed to put out the sign.
Stayed in July 2023
Reviewed: 10 July 2023
Rhianna
United StatesSigns of wear and tear very visible on furniture/toilet/etc. Needs better lighting.
Quiet location. Clean.
Stayed in July 2023
Reviewed: 3 July 2023
Kerry
United StatesBreakfast was not great. No regular sugar for the coffee. Like no one could go to the store? Only artificial sweeteners are unacceptable for that most important first cup of coffee.
Nice big room. Very clean.
Stayed in July 2023
Reviewed: 21 June 2023
Rebecca
United StatesBreakfast was limited. The lobby really smells like mold.
Staff was friendly. Good location
Stayed in June 2023
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