4415 Southside Boulevard, Jacksonville, FL 32216, United States
#8 of 167 hotels in Jacksonville
Guests' ChoiceBased on 469 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Jessica
United StatesThe outdoor area. Walking distance to several restaurants. Great breakfast! Friendly staff and Well managed! Very clean! Especially nice to my two pups!
Stayed in May 2024
Reviewed: 30 April 2024
Quenika
United StatesNothing
I loved it .
Stayed in April 2024
Reviewed: 22 April 2024
Kenneth
United Statesnothing
everything
Stayed in March 2024
Reviewed: 18 April 2024
Hernandez
United StatesN/A
Everything here was amazing, the staff, facilities and food was just perfect
Stayed in April 2024
Reviewed: 15 April 2024
Winandus
United StatesThe low toilet and the mattress needs to be replaced
Excellent
Stayed in April 2024
Reviewed: 7 April 2024
Tiffany
United StatesThere was an event going on with bikers and slingshots and they were in the parking lot of the hotel playing loud music til 1am in the morning and the staff did nothing.
The property was great. It was in an area were there were lots of restaurants and shops.
Stayed in April 2024
Reviewed: 6 April 2024
Dale
United StatesThe fitness gym was very warm and did not have any way to make it cooler in there. Also there were no cups for the water cooler.
Hotel was beautiful and clean. Our room was spacious and comfortable. The lounge and sitting areas were very nice and comfortable and did not feel crowded
Stayed in March 2024
Reviewed: 4 April 2024
Mohansingh
United StatesNothing
Very clean, friendly staff
Stayed in March 2024
Reviewed: 30 March 2024
Thomas
United StatesThe dining room was nice and clean and well maintained but it was way to cold
Breakfast was good considering it came free with the room.
Stayed in March 2024
Reviewed: 24 March 2024
Slava
United StatesGreat breakfast, beautiful common area, very clean and well kept hotel
Stayed in December 2023
Reviewed: 21 February 2024
Robert
United StatesWish we could have checked in a little sooner after being on the road for 15 hrs needed to rest
The staff and the manager were GREAT! very helpful and nice
Stayed in February 2024
Reviewed: 17 February 2024
Bridget
United StatesIt was noisy
Close to things!
Stayed in February 2024
Reviewed: 20 January 2024
Laura
United StatesNothing.
Great location. Super clean. Respectful staff who seemed like they enjoyed their jobs. Dog friendly.
Stayed in January 2024
Reviewed: 19 January 2024
Angela
United StatesNothing!
It was so clean. Thoroughly enjoyed our stay. Loved the fire pit and the breakfast was delicious.
Stayed in January 2024
Reviewed: 16 January 2024
Michael
United StatesN/A
It was close to where I needed to be making it easy for me to attend my appointments without having to go out of my way. Staff was great, room was clean and "I especially appreciate the fact that room service has resumed on a daily basis.
Stayed in January 2024
Reviewed: 7 January 2024
Wesley
United StatesThe only thing I didn't like was that the water when you take a shower doesn't drain out. The water drains out slowly.
My stay at the Hampton Inn was awesome. The staff from the dining run to the ladies that cleans the room was very professional and pleasant. The food was awesome and the fact that the breakfast change gave an extra plus. When I visit Jacksonville again I will definitely stay at the Hampton Inn and Suites. Thank you again!
Stayed in January 2024
Reviewed: 4 January 2024
Janice
United StatesVery good
Stayed in December 2023
Reviewed: 3 January 2024
Elizabeth
United StatesI was very happy with everything
The hotel is very well appointed. The room was fresh and clean. The contactless check in was perfect. It was close to good restaurants.
Stayed in January 2024
Reviewed: 2 January 2024
Radiah
United StatesN/A
The staff was wonderful and polite
Stayed in January 2024
Reviewed: 26 December 2023
Juan
United StatesNothing .Everything was excelent
Staff so nice
Stayed in December 2023
Reviewed: 18 December 2023
Peter
United StatesNoisy late @ night
Close to restaurants
Stayed in December 2023
Reviewed: 13 December 2023
Kayla
United StatesThere was nothing I did not like. The stay was enjoyable
Location is good, lots of different restaurants to choose from. Beautiful fire place and good breakfast. The room was clean and I had a great nights sleep
Stayed in November 2023
Reviewed: 22 November 2023
Floyd
United StatesI enjoyed the breakfast
Stayed in November 2023
Reviewed: 19 November 2023
Michele
United StatesNothing! I was pleased with everything!
The staff was friendly, always smiling and willing to help.
Stayed in November 2023
Tollered, Sweden
Kiribathgoda, Sri Lanka
Hervey Bay, Australia
Poros, Greece
Sliven, Bulgaria
Rivne, Ukraine
Racale, Italy
Arachova, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content