2361 South Road, Spackenkill, NY 12601, United States
#1 of 1 hotels in Spackenkill
Guests' ChoiceBased on 170 hotel reviews
7.8Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.0
Staff
8.8
Value for money
7.7
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End of dialog contentReviewed: 14 April 2024
Marianne
United StatesThere was ants in my room
The room was very nice
Stayed in April 2024
Reviewed: 14 February 2024
Althea
United StatesI was unaware of the swimming class taking place in the pool area. Just wish I planned differently. It took up most of the pool but the wonderful staff tied off a section so we could also enjoy.
That area is not my favorite but, once you walk in it changes your perspective. There was a nice breakfast spread with lots of options to choose from. The room was spacious and clean with swan and rose shaped towels and tissue! The staff was very friendly.
Stayed in February 2024
Reviewed: 8 February 2024
Joseph
United StatesBathroom handicapped bar needed tightening
Great friendly staff at front desk! Went over and above.
Stayed in February 2024
Reviewed: 1 January 2024
Kristina
United StatesOur room was across from the pool and the hotel might want to put signs in the hallway to remind people to be quiet in the hallways. The pool area was not the problem. People were standing in the hallway having loud conversations. I think they were unaware of rooms by the pool.
The breakfast was great and the room was big enough for a family of five. The swimming pool was great as well.
Stayed in December 2023
Reviewed: 27 December 2023
Robin
United StatesOld tub and shower
Kathy at front desk very professional and responsive to our needs
Stayed in December 2023
Reviewed: 30 November 2023
Ondrea
United StatesBathroom sink location
Excellent breakfast
Stayed in November 2023
Reviewed: 1 November 2023
Michele
United StatesThe room rates.
Clean, great breakfast and friendly staff.
Stayed in October 2023
Reviewed: 24 July 2023
Daniel
United StatesWas good!
Stayed in July 2023
Reviewed: 12 July 2023
Janice
United StatesTowels! It would have been lovely to have had at least 3 shower towels in a two person room. Again - breakfast could use improvement
Quality of breakfast was edible - but not anywhere near the quality of an Embassy Suites. The hotel was accessible, clean and the staff was welcoming.
Stayed in July 2023
Reviewed: 4 July 2023
Karen
United StatesLimited seating for breakfast.
The break fast good except should be labeled what type of meat product.
Stayed in July 2023
Reviewed: 26 June 2023
Faulk
USAThe reception from the front desk should have been a more inviting experience. As was mentioned upon my leaving. On the onset, the two staff members were heavily engaged in deep personal conversation. I stood in front for longer than I should've before being properly addressed. As I was the only person checking in at the time. This all took place as the supervising manager was present. In addition, there was a major health condition for me. The staff member took my call and was not as professional as she should have been.
I like the simple fact that I got rest.
Stayed in June 2023
Reviewed: 25 June 2023
Benjamin
United StatesI don’t like that they take a $50 Deposit for what they call residuals or incidentals without being very specific what they meant. That tied up the money in my account when I still needed it to be fluid for other uses!
The room was very clean and comfortable but being on a higher floor was not helpful since one of the elevators broke down On the morning of my departure!
Stayed in June 2023
Reviewed: 24 May 2023
Thurayya
QatarInternet was terrible to non existent
Cleanliness, staff were terrific.
Stayed in May 2023
Reviewed: 9 May 2023
Rebecca
United StatesBathroom was needing something TLC … showing its age!
comfy bed & awesome pool… water temp was perfect!
Stayed in May 2023
Reviewed: 9 May 2023
Michael
United Statesexcellent accommodations. Suite was one of the newly remodeled rooms.
Stayed in May 2023
Reviewed: 1 May 2023
Sandra
United Statesna
centrally located for the affair that I attended
Stayed in April 2023
Reviewed: 14 April 2023
Elia
United Statesvery polite stuff. very clean areas.
Stayed in April 2023
Reviewed: 12 February 2023
Karis
United StatesN/A
Nice staff, spacious rooms
Stayed in February 2023
Reviewed: 6 February 2023
Michelle
United StatesReally good choices
Stayed in February 2023
Reviewed: 24 September 2022
Patricia
United StatesLocation for family
Stayed in August 2022
Reviewed: 12 September 2022
Genna
United StatesThe pillows were too soft
The room was very clean and comfortable
Stayed in September 2022
Reviewed: 27 August 2022
Mercy
United Stateslittle things like no tissues in the tissue box container. At our last visit, getting to our room and one of two keys not working.
close to everything
Stayed in August 2022
Reviewed: 22 August 2022
Derick
United Stateslocation amenities breakfast
Stayed in August 2022
Reviewed: 7 August 2022
Robert
United StatesLack of towels in room. Toilet in bathroom ran continuously.
Stayed in July 2022
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