2501 Market Place Drive, Waco, TX 76711, United States
#51 of 69 hotels in Waco
Guests' ChoiceBased on 152 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.9
Facilities
7.8
Staff
8.8
Value for money
7.7
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End of dialog contentReviewed: 17 February 2024
Wormley
United StatesThe comfort of the beds
The area
Stayed in January 2024
Reviewed: 13 December 2023
Hargrow
United StatesVery nice
Stayed in November 2023
Reviewed: 11 December 2023
Patti
United StatesI was HOT all night. AC would not go below 70. I was super hot and thus had trouble sleeping.
Staff was great!
Stayed in December 2023
Reviewed: 31 October 2023
Kjph
United StatesI wasn't happy that the last night we had asked for an extension that you sent an email to me around 2:30 pm telling me we were being asked to leave because you rented the room out from under us to somebody else. You claimed there were no other rooms available. Then called me at 4 pm telling me we had to vacate the room. Since I didn't know about the email at that time I couldn't understand why you would kick us out when we got approved for the extension through Thursday morning. My husband went personally to the reception desk and made the request. At no time did you bring up that I had made the booking through a 3rd party and therefore it couldn't be extended. You didn't say anything to my husband on Tuesday when he made the first request about it couldn't be done for that reason. You approved it. Later you claimed it was a new front desk person and they didn't know that rule. My husband told me that Ashley the one that called and told us to leave was the one who helped the new desk person to set it up for Wednesday and Thursday. The real problem is that they threw a grieving family out of the hotel who only wanted to stay the extra night to be with family. My father in law passed away and his funeral viewing was Tuesday and his funeral services was Wednesday. We wanted that one night to catch up with my husband's brother and his family who we don't get to see except Christmas or Thanksgiving usually. it's very hard to leave a family member at a hotel that was highly recommended by us only to be told to leave for their error. Shame on you. Oh and there was a roach in our room which was 405. The bathroom door didn't stay closed. The queen beds both slid during the night if you turned over. We always made sure to stay loyal to this Hampton Inn Waco South but never again. They treated us horribly after making a mistake on their part and didn't want to admit it was their fault.
I was satisfied with our room. It was clean and large.
Stayed in October 2023
Reviewed: 11 July 2023
Deann
United StatesThe room should of more comfortable chairs or a small sofa
Location
Stayed in July 2023
Reviewed: 20 June 2023
Pat
United Statesthe elevator did not work so had to carry multiple heavy bags down stairs.
comfortable, good breakfast, clean
Stayed in May 2023
Reviewed: 5 June 2023
Wayne
United StatesHouse cleaning
Room Breakfast bed Bath
Stayed in May 2023
Reviewed: 30 May 2023
Copen
United Statesthe rooms weren’t cleaned on time and staff was very understaffed which put them in a bad mood
secluded 
Stayed in May 2023
Reviewed: 26 April 2023
Hargrow
United StatesNot enough time to enjoy everything
It was very nice and quiet
Stayed in April 2023
Reviewed: 12 February 2023
Gina
United StatesBeds were not as comfortable as some hotels
Stayed in February 2023
Reviewed: 9 January 2023
Rosa
United Statesbreakfast staff was great!
Stayed in January 2023
Reviewed: 11 September 2022
Lorie
United StatesThe hot tub was removed
Good breakfast and swimming pool
Stayed in September 2022
Reviewed: 3 July 2022
Natasha
United StatesNo A/C in common areas Outdated Elevators were scary
Great A/C in room, Friendly Staff, Quiet Location, Great Breakfast
Stayed in July 2022
Reviewed: 19 June 2022
Julie
United StatesHot tub in the room that didn’t work? Not very clsssy. And I didn’t even get a washcloth for the second night of my stay.
Nice big room. Great staff.
Stayed in June 2022
Reviewed: 30 May 2022
Gerald
United StatesHotel was showing signs of age. Peeling wallpaper, stains on and faded carpets. Room came with a jacuzzi tub that was non functional. Chairs and couch were not at all comfortable. Night shades on windows were broken.
Breakfast was excellent. Staff was very nice and helpful.
Stayed in May 2022
Reviewed: 18 March 2022
Emily
United StatesPool closed
Stayed in March 2022
Reviewed: 7 March 2022
Emily
United StatesProperty could use interior updates like the carpet and major cleaning as far as details.
Property was conveniently located to lots of attractions we were looking to do including The Magnolia Silos, Waco Mammoth National Monument, and the Cameron Zoo.
Stayed in March 2022
Reviewed: 1 March 2022
Beth
United StatesFront desk staff (Dennis and Chris) were very friendly, helpful and got us to our rooms quickly. What we needed after a long day of moving. Cristina, who cleaned the room, did a very good job! Could smell and see the clean.
Stayed in February 2022
Reviewed: 12 February 2022
Jennifer
United StatesBreakfast was good. Not great but good. Same items every time we visit several times per year. Staff is always kind and helpful.
Stayed in January 2022
Reviewed: 18 January 2022
Greg
United StatesA roach in the bathtub in the morning, which I washed down the drain! **After staying 2 nights, I decided to stay again for 1 more night. **When getting Rm 131, I noticed in the bathroom another small critter, and I trapped it with putting the trash can on top of it!! Needless to say, the place needs to be Exterminated!! The other thing noticed was No drinking cups in the bathrooms for when finishing brushing teeth! I had to use a Coffee cup ☕!! *Most hotels supply cups in the bathrooms. Thanks.
Comfort and the Whirlpool
Stayed in January 2022
Reviewed: 17 November 2021
Sara
United StatesThe stairwells were a little dirty. Also, even though the room was large and comfortable, it felt a little dated.
Great value! It was nice to have a hot breakfast once again. Great size room. Comfy bed.
Stayed in November 2021
Reviewed: 1 October 2021
James
United StatesNO ONE CAME TO RUB MY FEET UNTIL I FELL ASLEEP. :)
LARGE ROOM, VERY COMFORTABLE AND CLEAN
Stayed in September 2021
Reviewed: 22 August 2021
Isabel
United StatesService desk was very friendly and helpful with information. Made for a great girls trip!
Stayed in July 2021
Reviewed: 7 August 2021
Holly
United StatesThe only thing was the coffee maker in the room didn’t work but they had one always going downstairs.
The great location. The pool and hot tub. The beds and pillows were comfortable. You could smell the clean when you entered the room. The breakfast was delicious and had a good selection. Everyone was friendly throughout the stay. They had a snack room where you could get extra snacks.
Stayed in August 2021
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