The only thing we did not like was that our room was an atrium view but it was an enclosed roof space, so the room was pretty dark since the lighting is not that bright. You have to park a few blocks away, so you have to drag your luggage through the streets, and we parked at 11am and did not check out until noon so we were charged for 2 days. We were going to dispute it, but we had to catch our flight.

Perfect location if you want to be by the pier and use the hop on hop off trolley since stop 1 is literally across the street. Staff was very friendly and helpful! Our check in was not until 3 but we arrived at 11am. I went in to ask to use the restroom and they said our room was ready if we wanted to check in early so that was unexpected and awesome!

Stayed in May 2024

Breakfast service let the hotel down. Our table was not laid for us, we needed to keep asking for cutlery, water (which never arrived) and the choice of food was very limited - no croissants just muffins. The level of customer service in the restaurant did not match that of the staff on Reception who were excellent

Stayed in April 2024

Just need a king bed option I’m 6,4 275 sleeping in a queen was a little tough

Ideal spot for exploring downtown

Stayed in April 2024

View was a blank wall and given the warren of rooms, felt a little claustrophobic and concerned about evacuation in emergency. Next time, I would ask for a view room.

Ambience, location, comfortable, clean, helpful staff

Stayed in May 2024

The room was on the smaller side, with a window giving on an inside court which was very dark, despite the amazing day outside. Also, the light bulbs in the room were giving the sense that it was super late in the night when I had to come do some work in the room, while it was the middle of the afternoon and sunny outside.

The location is prime downtown Boston, close to the Quincy Market on the Freedom Trail. Lots of food options and touristic attractions around.

Stayed in May 2024

No coffee to go in the hotel

Great location. Within walking distance to many sites. Rooms spotless and comfortable

Stayed in May 2024

Paid for window view but it only showed the hallway, no actual view. Website stated free tea & coffee & microwave, there isn't as there's now an overpriced restaurant. Toilet took forever to flush and noise sounded like a train siren. Boxed bedframe with metal on corners, we banged our legs on that many times and the mattress didn't fit.

Great location, rooms were large, lovely & clean.

Stayed in May 2024

Very central location at an affordable price and very pleasant staff

Stayed in May 2024

The room was facing atrium, very dark inside.

Great location, near subway station and bars&restaurants. Staff very friendly and helpful.

Stayed in May 2024

Noisy aircon

Excellent location, perfect room (for us), great city The hotel is on the edge of the financial district and harbour area. This puts it in an excellent place for walking around the downtown area. The room was reasonably compact, but had everything else needed, even some things we didn’t need. The massive mirror gave a sense of space. It had a double shower, excellent for a couple on honeymoon! The elevator was quick and reliable. The staff on the front desk did more than just welcome, they provided excellent information about things to do for a short stay. A great place to stay for a couple of days.

Stayed in May 2024

Very congested trying to check in

Bed was very comfortable, inside atrium room much quieter than city view room from our last visit.

Stayed in April 2024

Location-wise, it doesn't get better than this. Very convenient to just walk around all the main attractions of seaside Boston and the financial district. Bedroom was quiet, which is very important to us, and very well maintained. Staff was lovely and offered us the possibility to store our luggage after checkout so we could hop around with no weight on our backs. Breakfast at the main-floor restaurant, Joia, was also satisfying :) Good parking recommendations too - driving in Boston is an utter nightmare.

Stayed in May 2024

An espresso machine would make me happier. Prices are really high

Fantastic location, close to everything: 2 minutes walking to the Quincy Market, 5 min to aquarium, 5 min to city hall, 15 to Public Garden and common Garden, where is the beginning of the freedom trail, shops, cafes, restaurantes, harbor and museums nearby. The subway station is just in the door of the hotel. If you decide to go by train from the airport to the hotel, is a traveling of 2 stations. It was very convenient for me. The rooms are large, with iron, ironing board, safe box, refrigerator. Large restroom as well, with amenities, tissues and good towels. Supportive and nice people attending in the front door. Free water at the front desk. Be aware the housekeeping service should be schedule every desired day.

Stayed in May 2024

Excellent location. Comfortable. Pleasant staff. Handy for airport metro.

Stayed in May 2024

The furniture is very outdated, there is no wardrobe where to put clothes and the refrigerator is very noise.

Excellent location to explore the city, friendly staff and clean room.

Stayed in April 2024

Floor structure could be confusing to find rooms. We asked for toilet paper and had to get it ourselves downstairs. Told by employees that JOIA would be open late night with music and neither night were they open past 10-11pm

Hotel was clean and staff was friendly

Stayed in May 2024

View is always nice but not a priority with location

Bed was so comfy room was clean and comfortable. The tv was huge and nice

Stayed in April 2024

A coffee machine or kettle would have been nice

Good location , pleasant staff , nice room

Stayed in April 2024

The bathroom is the only thing that wasn’t great: the pressure was off in the shower. Otherwise great room.

Very conveniently located, nice and clean.

Stayed in April 2024

Not having ability to make a hot drink

Staff very helpful and friendly. Large room and comfortable beds

Stayed in April 2024

Spacious room at a very good location for tourists.

Stayed in April 2024

The room was smaller than I anticipated & no view was a little disappointing...

Great location, clean.

Stayed in April 2024

It would be nice to have a kettle in the room for a morning cup of tea, but there is a 7-11 next door where tea can be bought cheaply, and the adjoining restaurant provided cups of hot water for hotel residents.

The hotel is in a fantastic location, very close to Quincy Market and the harbour. We were able to walk to most of Boston's sights and attractions from the hotel, including Boston Common. The staff were friendly, the room was clean, the shower was powerful, and the beds were very comfortable. I'd asked for foam pillows on one bed (due to allergies), feather pillows on the other, and this was provided.

Stayed in April 2024

No tea or coffee making facilities in the room. Bed a bit small but comfortable.

Perfect location for the attractions we wanted to visit. Rooms clean and tidy and staff very nice and helpful.

Stayed in April 2024