No breakfast No Staff Dirty room

Nothing to like

Stayed in March 2023

Management and staff, awful.

Stayed in March 2023

FOOD of any kid nothing there no stock No breakfast

Nothing no staff very few employees NO BREAKFAST as stated.

Stayed in March 2023

Beds should of been softer. No restaurant or bar. No view of city.

Friendly staff, beautiful lobby.

Stayed in February 2023

The property put us in a staged hotel which didn’t have heat and smelled like mold. it took them over an hour to change our room. they seem to be disorganized

Stayed in October 2022

There was some type of convention in the hotel, so the hotel management just cancelled any booking who were not part of the convention. The person who called was abrupt and rude and so was the manager. I was left to pay much more at another hotel the last minute!

Stayed in December 2022

confusion

nothing

Stayed in November 2022

2 hours stood to register, only one employee worked, after 2 hours waiting, the second employee came! 2 hours stood in line with small children

Breakfast

Stayed in October 2022

the front staff was rude and made a long line of people wait while they fumbled to change shifts and attend to the growing lines of complaints from people staying at the hotel.

the lobby was beautiful and the location

Stayed in October 2022

The hotel was empty. The Armon Hotel no longer caters to professionals, despite being very close to professional office buildings. Bookings.com showed no availability, despite having an abundant amount of rooms available. My peers had to book rooms at a different hotel. There was no food available, I couldn't even get a bottle of water, let alone breakfast or dinner.

The room was relatively clean. I've stayed at this hotel before (when it was the Crowne Hotel). The hotel and rooms are getting dated, however it was relatively clean and comfortable.

Stayed in October 2022

Really clean hotel with tons of space in the reception. Breakfast is really good

Stayed in October 2022

The line was so long it took 3 hours to check in. Was unable to check in until 2:30 in the morning and had to be out of the hotel at 11:00. They gave me a hard time about a late check out and there wasn't any breakfast what are you talking about breakfast..lol

The line was so long it took 3 hours to check in. Was unable to check in until 2:30 in the morning and had to be out of the hotel at 11:00. They gave me a hard time about a late check out and there wasn't any breakfast what are you talking about breakfast..lol

Stayed in October 2022

For the price of the room did not like it phone didn't work no blankets for the pull out sleeper. It was supposed to be a sweet but it was just a normal room with a couch in it really

Not much.

Stayed in October 2022

When checking in there was a wait for about 2 hours. Due to a large influx of reservations, people were lined up to get their rooms. Unfortunately, there was only one person working at the time. We walked into the hotel at 11:15 pm, I got into my room at 1:30 am. This was not great for my kids who needed a bed. We ordered two rooms in close proximity which was accommodated. I had also ordered an extra bed online but didn't even ask at the desk, as I felt bad for the poor kid working the desk. He did a great job, but he was terribly understaffed for the situation. The parking garage did not accommodate my larger SUV (Expedition- we have four kids). The oversized lot was $20 more than the regular lot and was not where they said it was. I parked on the street. Breakfast was at a shared complex with the Holiday Inn, which was fine just crowded.

The room was very clean and nicely decorated. The resort seemed nice, although most of the amenities were not open. Staff was good just terribly understaffed.

Stayed in October 2022

Staff is very rude..Marilyn at front desk not accommodating at all ..I asked for early check in due to my toddler was sick..she said we can allow 10 min earlier inspite of 50percent rooms empty 😃 and the guy who was at front desk in evening gave me a stare like rock from WWE just because I ordered take out and asked the delivery guy to leave at reception...for breakfast you have to walk 1 mile to the holiday inn ...no microwave in room .no ice dispenser was working on any floor..the hotel looks like a ghost town..no maintenance...as majority rooms empty.. Management needs to change attitude of staff asap

Average hotel ..only lobby looks good..

Stayed in October 2022

Took 2 hours to check in The line was extremely long and they only had 1 staff member Had 2 small kids that were sleeping in the car till we got a room By the time we got the room it was almost 1am

Rooms were clean Very nice hot breakfest

Stayed in October 2022

Pay for parking, massive line to check in at 11 pm and 2am - only 1 or 2 staff members and 1 left with no replacement at 2am when there were 50 people still in line. Need more staff and if they are having trouble finding staff, need to pay better. Half of breakfast was picked bare. Coffee was only available for a few minutes and slowly replenished.

Bed was comfortable and the room was very clean. Breakfast foods were good. Cool looking lobby.

Stayed in October 2022

Front desk employees were incredibly rude. We didnt even get a ‘hello’ or ‘welcome.’ They spent the whole check in talking to each other about how they charged a guest the wrong rate, and they put a guest in the wrong room and then one of them went up to tell the guests they had to move rooms. It was very interesting to see how people like that even have jobs. The only communication I received was, ‘the elevators is over there.’ Yikes. Other than the dull-minded employees, the place was like a ghost town. Rooms were meh. They had those extremely slow, full water toilet bowls that take like 3 flushes to work. Waste of water/money. Place needs updates. Secret parking garage charge.

Seemed clean in the lobby. Big space in the lobby. Location is close to highways/downtown.

Stayed in October 2022

loved the property very big and roomy.

Stayed in September 2022

The place was super Quiet the Parking Garage have a lots of space stuff was friendly and helpful The room was clean and beautiful Best hotel for me so far I will come back!

Stayed in September 2022

nice scenery and very clean

Stayed in September 2022

Not my first or second time

The hotel was almost empty, I asked to get a room close to the elevators but got one 130M from them. I have asked to store my luggage and the answer was we don't take responsibility. No place to have coffee etc

Stayed in September 2022

It was not up date it. The bathroom door was broken

Stayed in September 2022

Hot tub was out of order. Elevators were a little janky.

Very clean

Stayed in September 2023

There was a big, frustrating problem with checking in and the hotel’s new to them use of the booking.com app. It took 20 minutes person to check in and I was at the front desk for about 40 minutes since I was third in line. Then, after I was in my room, the front desk contacted me to go back down and they took my credit card info even though I already paid with booking.com. I’m watching to see if I get double billed.

The bed was very comfortable. The atrium was very attractive.

Stayed in September 2022