9745 Gate Parkway North, Jacksonville, FL 32246, United States
#16 of 170 hotels in Jacksonville
Guests' ChoiceBased on 295 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 29 January 2022
Gregory
United Statesvery clean
Stayed in January 2022
Reviewed: 27 January 2022
Hashim
United StatesSo with me being in the military I wish they did a better discount but other than that everything was perfect.would absolutely recommend this reserve to all my coworkers
Excellent and was just what I asked for.Didn’t have to wait in a long line and everything was fresh.It was like I was at a home except I didn’t have to cook.Lol
Stayed in December 2021
Reviewed: 26 January 2022
Karen
United StatesI thought the pool would be heated and I was looking forward to using the hottub. Unfortunately, it was not being maintained. I would have been nice if this information was updated on the website.
The bed and sheets were amazing. Very comfortable suite.
Stayed in December 2021
Reviewed: 17 January 2022
Christopher
United Statesmanager was great. very helpful
Stayed in January 2022
Reviewed: 17 January 2022
Borsari
BrazilWe checked in online and then we did not receive the breakfast pass. So we did not have breakfast on Saturday. :( But btw, the breakfast we have on Sunday was great!
Friendly staff, awesome room, and delicious breakfast.
Stayed in January 2022
Reviewed: 10 January 2022
David
United StatesNothing
Nice place, clean, friendly staff
Stayed in January 2022
Reviewed: 31 December 2021
Jason
United StatesCharging additional for continental breakfast
Friendly staff and nice hotel. The location is decent depending on your needs. Breakfast is an extra cost and not included but was decent and worth it.
Stayed in December 2021
Reviewed: 31 December 2021
Kim
United StatesOnly negative thing was checkout was at 12pm and at 915am they came around banging on every door stating room service. It woke everyone up and we had traveled in the night before and we were up super late so looking forward to sleeping in
Friendly staff, clean and spacious rooms. Would highly recommend
Stayed in December 2021
Reviewed: 28 December 2021
Joaquin
United StatesNothin
Excelente
Stayed in December 2021
Reviewed: 23 December 2021
Paco
United Statesnothing
clean, everybody awesome! the breakfast include a omelette on demand, the chef and the service are great. 4-5 stars level
Stayed in December 2021
Reviewed: 20 December 2021
Isabella’s
United Statesvery very good
Stayed in December 2021
Reviewed: 20 December 2021
John
United Statesmy check in person was awesome. they guys the next day were rude!! I was charged more than I was quoted on booking.com
location was great
Stayed in December 2021
Reviewed: 16 December 2021
Elizabeth
United Stateslocation
Stayed in December 2021
Reviewed: 6 December 2021
Lessie
United StatesEverything was great
We really enjoy our stay
Stayed in December 2021
Reviewed: 23 November 2021
Joplin
United StatesPerfect location
Stayed in November 2021
Reviewed: 21 October 2021
Maria
United StatesLocation was excellent! Shopping and food is my favorite pastimes! We were there for Topgolf which was around the corner.
Stayed in October 2021
Reviewed: 20 September 2021
Suzanne
United StatesNothing...it was all good.
Great spot and friendly staff
Stayed in September 2021
Reviewed: 17 September 2021
Angela
United StatesOutstanding staff Clean comfortable rooms Great location
Stayed in August 2021
Reviewed: 17 September 2021
Priscilla
United StatesThe pool was closed because they were painting so we couldn’t swim. When it was time for breakfast the lady questioned me saying I didn’t pay for breakfast, when that was what I paid for when I booked. She had to look over her list like 3 times and talk with the front desk, the second morning I didn’t get to eat breakfast because no one told me breakfast ended an hour early on a Monday.
Location was great, and staff was amazing!
Stayed in September 2021
Reviewed: 15 August 2021
Marlon
United StatesThe hotel was a top 5 star
The hotel was exceptional and meet all of my expectations.
Stayed in August 2021
Reviewed: 12 August 2021
Daniel
United Statescan't remember any problem
pretty much everything was just fine as we expect from a 3 stars hotel
Stayed in June 2021
Reviewed: 29 July 2021
Melissa
United StatesThe fire alarm went off around 5am .. they burnt bacon
It was close to lots of shopping and food
Stayed in July 2021
Reviewed: 30 June 2021
Lisa
United StatesThe person attending the counter during check in was beyond wonderful. There was an issue with our reservation and she went above and beyond to remedy the situation. She made all the difference! Her name was Lucy.
Stayed in June 2021
Reviewed: 22 June 2021
Wendel
United StatesI came in late nights after work and there was no parking. Lots of big trucks pulling trailers taking up multiple spots.
Very clean. Friendly staff.
Stayed in June 2021
Reviewed: 13 June 2021
Noelka
United StatesEverything perfect there I love it
Everything was nice
Stayed in June 2021
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