Needed working ice machines and the restaurant and bar were never open.

Room was great. Very clean and a good size. Nice bathroom. None of the floors had work g ice machines

Stayed in December 2023

The only problem was the tv kept going out and the pool area was really small.Other than that it was really nice.

Staff was really nice

Stayed in October 2023

The location was excellent!!

Stayed in October 2023

Terasz

Stayed in November 2023

Dated decor of rooms.

Location.

Stayed in November 2023

Parking was Chaos.,just to off load and check in Young lady in garage was ,very calming and told us where we could park 2 blocks away

Location was good , since CBD is close enough to Canal , trolley and Lafayette Square Was in town for the Blues & BBQ Fest Staff was,courteous

Stayed in October 2023

Location was really convenient, very near Walgreens/CVS, and walking distance to French Quarter, Bourbon St, Frenchman St, Jackson Sq etc. The bed was super comfortable, WIFI connection was fast and steady, amenities were sufficient and on the whole it was a great stay.

Stayed in November 2023

The only thing I didn't like was that house keeping told us we had to leave the room to clean it.

My room was better than expected. Everything was in walking distance. The best of shopping and eating right outside of the front door.

Stayed in October 2023

I have no negative points that I could mention.

The hotel is very well situated right next to Canal Street and the French Quarter. The hotel can be reached from the airport by an airport shuttle (we took a taxi which brought us there in approx. 20 minutes). The stops of several streetcars are very close by (only a few minutes on foot). We mostly walked around on foot to the French Quarter and could visit all attractions there easily on foot. The hotel is very calm and quiet, our room was quite beautiful and comfortable and very clean. One evening we ordered dinner with the room service and the food was very good and delivered swiftly, the price was also quite okay. We did not get to try the rooftop swimming pool but the view from the rooftop was spectacular and the terrace was inviting. The pool was a bit small but I guess it is sufficient for a refreshing dip on a hot day. The fitness room also looked nice, it is accessible around the clock. We had breakfast at the hotel every day and enjoyed it quite a lot. Compared to other American breakfasts, the choice was very varied (for us Europeans ;-)), you could order pancakes and omlets, there was fresh fruit every day and the coffee was also quite good. The staff at the breakfast service was outstandingly nice and friendly, we had a nice and welcoming chat every morning and received quite a few good tips for our stay in New Orleans. We were quite sad to say goodbye on our last day. The reception staff was equally kind and helpful. The hotel also has a small shop where you can buy snacks and microwaveable food (there is a microwave in the rooms). All in all we felt very well cared for during our stay, we definitely recommend this hotel for your stay in New Orleans. I hope I can come back some day.

Stayed in November 2023

Kind of dirty & smellly

Near everything

Stayed in November 2023

I didn’t like that you had to pay for parking on top of paying for your hotel room and breakfast.

The hotel was clean and the room was spacious.

Stayed in November 2023

Not much for dining options on property after hours.

Proximity to the French Quarter.

Stayed in October 2023

Great proximity to Bourbon Street and the French Quarter! Everything was within walking distance.

Stayed in October 2023

Homeless sleeping on the step of the property. Homeless man also made his way inside elevator and a staff member had to ask him where he belonged.

Ice machine was broke

Stayed in October 2023

Quality of breakfast

Kendrick at reception was exceptional. An asset to the company. Fantastic customer service!

Stayed in October 2023

I have no dislikes

I loved the hotel and location of being right at everything

Stayed in August 2023

That they charged me twice and took 7 days to release one of the charges from our bank account

The location

Stayed in October 2023

Room was prepaid but I was asked to pay a 200 insurance fee upfront. Understandable for New Orleans, but it was never returned after checking out Was unable to connect to Wi Fi throughout my stay

It’s located close enough to French Quarter and Bourbon Street but far enough to not hear any of the partying going on at night Room was really big and comfortable as well as clean. The pool had a really nice view of nearby buildings and the French Quarter

Stayed in October 2023

Breakfast was not good. Ac might need some cleaning

good rooms and location .

Stayed in September 2023

The water went out twice while I was there and the AC was locked into a mode where it wouldn't stop cooling the room no matter what I set the temperature to. The thermostat only had buttons to turn the target temp up and down w/ no actual "OFF" switch. I called down to the front desk and they sent somebody up right away who examined the situation and popped a switch behind the service panel and it shut off. The hot water was off my 2nd morning there and completely off the morning I was leaving, along with the toilet being stopped up. I told the morning manager as I was checking out. To the staff's credit, they were all very helpful with these issues. I was quite impressed with the speed at which the A/C tech showed up at my room.

Location, Staff were helpful when I needed them. Gym/Exercise center was well-appointed and the equipment was all functional.

Stayed in October 2023

room needed a bit better lighting

location

Stayed in September 2023

When checking in they gave us a single bed, instead of the 2 queens that were reserved. After moving us to a new room, the room did not have a city view and we paid extra for the view. According to the staff, all rooms were booked. But they also told us that the there were no queen beds available when checking in. I did not receive any reduction in the hotel price. The fan in the bathroom did not work as well.

The beds were nice and comfortable.

Stayed in October 2023

Getting from parking to lobby

Nice room quite

Stayed in October 2023

Small rooms small ass pool

Stayed in August 2023

Cons: Furniture was kinda dated, not much breakfast variety, and walls was rather thin.

Pros: Great location, close to everything. Nice room with large windows and view of the city.

Stayed in September 2023