The pool was not what you see online

It was close enough to the French Quarter to walk but far enough away it wasn't loud.

Stayed in May 2024

Location friendly staff clean rooms

Stayed in May 2024

I messaged ahead that my friend would need to check in first as my flight had been very delayed. I sent her name in the morning. When she arrived in the evening she went through a lot of hassle and had to call me to intervene - luckily I was between connecting flights.

Location! Room Was really nice and clean. Comfortable beds and really nice amenities. Hotel is close to transportation and walkable to Bourbon street. Wonderful all day breakfast cafe across the street called Bread and Butter. Amazing coffee and food - good prices and great ladies behind the counter.

Stayed in May 2024

For the price it should have came with complementary breakfast.

We loved how close it was to everything.

Stayed in May 2024

I wish there was a later - late checkout.

the staff were amazing. My flight got delayed and they were able to check me in very late. Also, I liked the makeup wipes in the bathrooms.

Stayed in May 2024

Very clean

Stayed in May 2024

The sound of the elevator moving all night.

Food was exceptional. I tried both breakfast and dinner both were delicious.

Stayed in May 2024

Bad attitude from a couple employees trying to get a couple things addressed: room key not working, ice machine not working. Housekeeping calling our room and knocking on the door at 8:15 AM on checkout day! Then I found out they overcharged me, again bad attitude from employee but I believe it was finally corrected.

Pet friendly, cheap, good location to get street cars to anywhere. Room was large, two queen beds, comfortable. Convenient on site valet parking with access to our vehicle anytime.

Stayed in April 2024

I was charged twice for valet when I only have one vehicle.

The location was great and the room was a good size.

Stayed in April 2024

No free breakfast

The roof top pool

Stayed in April 2024

On here it say $50 deposit all together when I got there they charged me $50 a night

The location

Stayed in April 2024

N/A

Nice location to French quarter and other popular destinations. Felt safe all around.

Stayed in April 2024

I've informed the hotel stay that the safe in my hotel room was low on battery and it never got fixed. Also, they didn't have filtered water to buy for people who travel with a CPAP. Their food prices are extreme for dinner. All purchases for basic snacks need to be purchased at the front desk. I wish they had an electronic kiosk to purchase basic snacks.

The room was very spacious for 1 person with a ok view of the city. The hotel's location is in close distance to the French Quarter and the Central Business District. The bathroom was clean, and housekeeping kept the room clean and resupplied the room with fresh linen, bathroom necessities, and coffee daily. Also, it was convenient to have the outdoor pool and the small gym on the same floor. Plus, the ability to get breakfast and/or dinner on the same floor as the lobby. The hotel wifi was good to use but you need to remind yourself it's unsecured.

Stayed in April 2024

Black mold on shower ceiling. Beds were not comfortable.

Location was good. Staff were very helpful.

Stayed in April 2024

We absolutely loved our room! Such a nice stay for such a great price. We had some issues with the AC in our room. And had to be moved to different rooms, but Kendrick (front desk) and Kevin (maintenance) worked SO hard and fast to make everything right for us! Couldn’t have asked for better! It’s not often you find somewhere that works that quick to make things right. So a big thank you to those workers for that!!

Stayed in April 2024

Didn’t provide complimentary bottled water in the rooms.

Great location.

Stayed in April 2024

It was located around the corner from Bourbon Street. That’s why I came to visit. I will definitely be back.

Stayed in March 2024

The pipes and air conditioning were loud

Location was good. Front desk staff

Stayed in April 2024

The floor starts at 11 floor.

The location was great. We were able to get to Canal Street with no issues. However, the floors are high and I am afraid of elevators. Overall, we really enjoyed our stay.

Stayed in March 2024

Paying to park. If you are staying multiple days make sure you plan ahead to accommodate parking.

Location location location. You can walk to anywhere from this hotel. Staffs very nice and helpful. Breakfast was so good. It wasn’t free but it’s worth the cost.

Stayed in April 2024

The hotel had a smell, but overall the stay was okay.

It was in the middle of everything

Stayed in April 2024

The keycard on the Hilton app was suppose to open all doors. It did not. We still had to go to the front desk and get an actual key card after being stuck in the elevator and couldn’t go to our room floor. That was the whole point of the digital check in and digital key card. To avoid having to carry a physical one.

Location

Stayed in April 2024

My bathroom door couldn't close because the hinges were so rusty and there was rust in the tub as well. Also, I would leave the property for hours in the morning then come back around 3pm and the house keeping staff would just be getting around to my room. Also, there was a funny smell coming from the AC that kind of smelled like mold. My allergies were set off and I would start sneezing as soon as I hit the door.

I liked that it was quiet and the public areas were clean.

Stayed in April 2024

The bar and coffee shop was never open in the two days we were there and the reception area felt very unused.

Really central hotel, great big rooms and well laid out. All things you needed were there. Location was excellent and parking really efficient. Gym well equipped and the pool on top floor was a bonus

Stayed in April 2024