connected to Mayo Clinic

Stayed in April 2022

Na

Convenient to mayo civic center

Stayed in April 2022

nothing

staff and location to Mayo and DT

Stayed in April 2022

All was good

How convenient it was

Stayed in April 2022

Nothing

Everything

Stayed in March 2022

We loved everything about this place when we have to come back this is where we will stay! The staff is also amazing!

Stayed in March 2022

Wished we didn’t have to pay for parking but location was where we wanted to be

Stayed in February 2022

noise insulation of the door, can hear kids running back and forth hallway even through 2 am

newly renovated, comfortable and convenient location to restaurants while accessible to Mayo Clinic through skyways and subways

Stayed in February 2022

only suggestions I would make were 1) need a magnified makeup mirror in bathroom 2) more channels on tv or capability of pay-per-view

clean, comfortable, close to Mayo Clinic

Stayed in February 2022

I knew about this before booking but you could easily hear the traffic noises from broadway avenue out in front of the hotel. Having been to Rochester before, I knew how load Broadway Ave could be. While the noise wasn't unbearable, I do wish it had a little more noise suppression.

I loved the location of the hotel and ease to get to Mayo Clinic. I came into town with my wife for checkups at Mayo Clinic. We wanted a hotel connected by the skyway and/or subway so we wouldn't have to go outside during Minnesota January days. This location allowed me to use the skywalk with ease to get to and from my appointments.

Stayed in January 2022

OOPS. See previous response > I combined my likes and dislikes.

GREAT Breakfast Great value. Unfortunately,discovered breakfast quite by accident. Was not aware of this until leaving the room in the AM the first day.. There was no guide available in room outlining available services. Phone buttons did not work to connect to front desk, housekeepting etc. (Had to use main number to reach front desk. )Did ask as to how to contact and was informed to dial a "1" , then a "9" and THEN hit button, but this did not work. Can commend staff at breakfast Ann ("hostess/waitress") and Deb(cook) and cook last day Friday(unsure of his name). All SO VERY friendly and helpful. All seemed to truly enjoy their positions! Shuttle drivers also exceptional, So friendly and helpful (Jason, Maverick and Abryelle - hope I did not massacre her name) The friendliness of the staff "made up for" my other criticisms. The room was ALWAYS clean and in order when returned after a long day at the clinic. Also not first great impression as had originally gone to the new Hilton and no sooner pulled up in front and staff came out to assist with bags and arrange to park car. Informed was at wrong site. When car repacked and arrived at the correct Hilton, there was no immediate response to help with bags or car. This 'stood out" as was so different. Again, no guide in room for services. Was a TV scchedule that appeared to be "cut out" from a brochure -it was "stained " with food or coffee. Needed a shower bench which was quickly installed. (I would have thought as a room designated as for the disabled. someone should have asked on check in if this was needed as i had assumed (bad word) that a shower bench would have been included.Asked upon check in if wanted "room Service" Was given flyer from local restaurant with menu and note of 20% gratuity and a service fee. Tried calling the "restaurant" X3 calls with no response.

Stayed in January 2022

nothing, it was excellent

location is excellent for anyone going to Mayo Clinic, valet parking was very convenient and reasonably priced. The cleanliness of room and hotel lobby and hallways was exceptionally clean, Staff was helpful and very friendly

Stayed in December 2021

had to move rooms because of maintenance

the staff especially the breakfast staff was AMAZING!

Stayed in December 2021

loved everything

very clean, close to Mayo Clinic

Stayed in December 2021

Nothing

Close to Mayo

Stayed in December 2021

no complaints at all

the staff was amazing! room was very clean. very nice to have some places to eat etc. within walking distance. they have a contract with the Tap house so they will deliver to your room.

Stayed in October 2021

Thee Best

Stayed in August 2021

Wished they had the free breakfast

Great location, very nice hotel and friendly staff.

Stayed in August 2021

Location staff wonderful

Stayed in July 2021

Our first room was street side and and the street noise was more excessive than we were comfortable with. The staff was very accommodating in moving us to a quieter location.

The staff was very helpful and accommodating. The property is well kept and very clean.

Stayed in July 2021

Stains on the carpet in and out of room

It was convenient to where I needed to be

Stayed in July 2021

Staff was great.

Stayed in July 2021

No complaints

The location was perfect for an appointment at Mayo. The breakfast servers were friendly, and the omelette delicious. I enjoyed a swim in the pool. Refrigerator in room was much appreciated. The car valet service was prompt.

Stayed in June 2021

Coffee maker in the room did not work. Comforter on the bed was to heavy.

Did not have breakfast.

Stayed in June 2021