1191 Woodfield Road, Schaumburg, IL 60173, United States
#5 of 31 hotels in Schaumburg
Guests' ChoiceBased on 206 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Allison
United StatesStaff was intensive and rude on the phone when calling to book
Proximity to fields
Stayed in May 2024
Reviewed: 26 May 2024
Pamela
United StatesNothing
Very clean
Stayed in May 2024
Reviewed: 21 May 2024
Faruk482
TurkeyAll their services were perfect!
Stayed in May 2024
Reviewed: 29 April 2024
Pebbles
United StatesSmall pool filled with kids and didn’t feel comfortable being the only adult. The furniture is kind of old looking but clean. Very few tv channels. For the price it should at least include complimentary breakfast at the minimum.
Close to everything
Stayed in April 2024
Reviewed: 4 March 2024
Natalie
United StatesNothing to note.
Very clean and well kept. Great location. Easy check in and check out. The breakfast was very good and everyone who was working, very helpful and pleasant. We will definitely return.
Stayed in March 2024
Reviewed: 13 February 2024
Sandra
United StatesHad to pay for breakfast, no shuttle to airport
Good location for why we were there, clean, comfortable bed, nice smelling shampoo, conditioner and lotion
Stayed in February 2024
Reviewed: 26 January 2024
Aleksei
RussiaThey didn’t help me with a taxi, I was upset
Stayed in January 2024
Reviewed: 24 December 2023
Michael
United StatesThe thermometer could be more user friendly--or else I'm just not very good at managing temperatures.
Comfort, cleanliness, service, and location.
Stayed in December 2023
Reviewed: 11 December 2023
Spierling
United Stateswas disappointed that the breakfast was not complimentary!
Was quiet, felt safe.
Stayed in December 2023
Reviewed: 8 November 2023
Mark
United StatesIt was hard to get the right temperature in my room, 228. I had to adjust the thermostat frequently. Either too warm or too cold. Also, water got through the gaps in the glass shower door if the showerhead was hitting the glass door directly. Just had to make sure the showerhead was pointed away from the door. Other than that everything was fantastic.
Stayed in November 2023
Reviewed: 11 September 2023
Jemele
United StatesPool was too cold
Most of everything
Stayed in September 2023
Reviewed: 14 July 2023
Lockwood
United StatesNothing!
We did not eat breakfast there. However, that evening we arrived I purchased a drink from the bar. I received excellent service!
Stayed in June 2023
Reviewed: 26 June 2023
Britton
United StatesAll was good.
Location is good, easy to find. Parking is good. I Normally have a 20ft trailer with me and I always have room to park and unload a car on the west side of the building.
Stayed in June 2023
Reviewed: 6 June 2023
Debra
United StatesAside from them doing renovations during our stay, the hotel was very nice.
Everything was very nice.
Stayed in May 2023
Reviewed: 24 April 2023
Lateshia
United Statesbeds were very uncomfortable
location
Stayed in April 2023
Reviewed: 11 April 2023
Gregory
United StatesThe bed was squeaky. The pet deposit was $50 which is very high.
We read online that breakfast was included but it was $9-$12 extra. Only coffee was free.
Stayed in April 2023
Reviewed: 6 April 2023
Krista
United StatesThe sheets and comforter on the bed felt too synthetic. All cotton would be more breathable. Would have loved a hot tub or sauna and some organic food options for breakfast.
Loved the pool, room was spacious
Stayed in April 2023
Reviewed: 14 March 2023
Zulema
United StatesEverything was great, there's nothing we didn't like about this Hotel. I'd recommend this to friends and family.
Rooms are clean and comfortable, the staff was so nice and polite and answered all my questions. If we are in the area again, we will definitely stay here again.
Stayed in March 2023
Reviewed: 20 February 2023
Yolanda
United StatesBreakfast was good exceptional wait staff,
Stayed in February 2023
Reviewed: 21 November 2022
Jennifer
United StatesThe shower in our room has a large gap in between the wall and the door and water spray out of the gap the whole time you're showering, which ends up soaking the floor. Otherwise everything was great!
Very Clean, Nice location. Didn't have any problems with noise from other guests. Loved the bartender Daveeeeeeed and Chef Jeff so make sure you stop by and say hi to them during your stay!
Stayed in November 2022
Reviewed: 13 November 2022
Superking500
United Statesthe pool was closed and at 9am the cleaning staff tried to open our door and it woke up my girlfriend and I.
it was so cozy and clean
Stayed in November 2022
Reviewed: 8 November 2022
Tammy
United Statesnothing
location and was very clean
Stayed in November 2022
Reviewed: 1 November 2022
Lori
United StatesHallways and lobby floors needed vacuuming.
Convenient location. Comfortable, clean room.
Stayed in October 2022
Reviewed: 25 October 2022
Carolyn
United StatesNothing
Everything
Stayed in October 2022
Fredrikstad, Norway
Grenade-sur-Garonne, France
Cortina dʼAmpezzo, Italy
Alikanas, Greece
Cetinje, Montenegro
Poio, Spain
La Bridoire, France
Pokolbin, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content