12 Park Lane, Hilton Head Island, SC 29928, United States
#14 of 257 hotels in Hilton Head Island
Guests' ChoiceBased on 2814 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.7
Value for money
8.8
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Linda
United StatesN/A
They had a laundry room, clean on the property and a pool and a spa pool I like the fact that they had breakfast in the morning when you have a family with you. That’s the best thing it was for me and my family and the staff was very friendly and respectable when we checked in and checked out and when we need anything at the front desk, they always kept a smile on their face and was very friendly
Stayed in March 2024
Reviewed: 25 March 2024
Melissa
United StatesThe suite had a roof access but was off limits unless it was used for emergency use only. Neighbors drank and smoked on the roof and woke us up in the bedroom. Doors should be alarmed so this couldn’t occur.
Fantastic location. Friendly staff. Clean and large rooms.
Stayed in March 2024
Reviewed: 25 March 2024
Betty
United StatesVery pleasant clean and just a great place to stay
Stayed in March 2024
Reviewed: 24 March 2024
Missy
United StatesIf pool is to be open in March should be heated
Friendly staff. Quiet
Stayed in March 2024
Reviewed: 23 March 2024
Mo
CanadaNice clean room. Breakfast was good quality. Lots of space for 4 adults
Stayed in March 2024
Reviewed: 22 March 2024
Jason
United StatesHot tub
Stayed in February 2024
Reviewed: 22 March 2024
Jamelia
United StatesThe quietness of the probably
Stayed in February 2024
Reviewed: 21 March 2024
Missy
United StatesPool could have been heated if it was open in March
Nice and quiet for the most part, everyone friendly
Stayed in March 2024
Reviewed: 20 March 2024
Karen
United StatesThe pool could be heated. It would make it more welcoming. A little out of the way so needed to take a car. Needs a better bus system. Amenities were lacking for the resort fees charged
Nice quiet, low key place. Very clean and the breakfast was great. Loved our loft apartment.
Stayed in March 2024
Reviewed: 19 March 2024
James
United StatesWe enjoyed the time there and look forward to booking again.
Stayed in March 2024
Reviewed: 19 March 2024
Brad
United StatesBreakfast was underwhelming.
Large,clean and comfortable room. Shower has good water pressure.
Stayed in March 2024
Reviewed: 18 March 2024
Mark
United StatesNice place to relax. I would come back. Staff very friendly.
Stayed in March 2024
Reviewed: 18 March 2024
Quintin
United StatesA little dated
Room setup was nice and spacious
Stayed in March 2024
Reviewed: 18 March 2024
Sylvie
CanadaI like everything about my stay.
The room was located on the first floor, which was perfect for having a dog. The bed was very comfortable, and the room was spacious. The only thing that needs to be improved on the room was the location of the television and the sofa. It was hard to watch tv when sitting on the sofa. You always had to turn your head. Breakfast every morning was always fresh and hot. I recommend that paper towels or napkins be in the kitchen for use. I really enjoyed the dog area at the back of Block B, this handy poop bags and the garbage were a great asset.
Stayed in March 2024
Reviewed: 18 March 2024
Brenda
United StatesMy room was near the entry door which I could hear open/shut.
Clean, great location, newly renovated rooms, kind & helpful staff.
Stayed in March 2024
Reviewed: 18 March 2024
Boyana
United StatesBooking.com advertised one price, but once we came there it ended costing us $250 more. I call it false advertising
Location, cleanness, size of the suite and it was well equipped
Stayed in March 2024
Reviewed: 17 March 2024
Carolyn
United StatesThe loft we stayed in was very clean and nicely decorated. The property was pretty and well taken care of.
Stayed in March 2024
Reviewed: 16 March 2024
Charlotte
United StatesGreat location. Clean and beautiful.
Stayed in March 2024
Reviewed: 15 March 2024
Carol
United StatesSuch a lovely property! We stayed in a loft suite with a kitchenette and felt like we were in our own little apartment! There was really nothing that we would change about the accommodations and we're happy we were able to spend two nights.
Stayed in February 2024
Reviewed: 11 March 2024
Brianna
United StatesVery dark entrance & parking light lighting
Comfy big room, good breakfast, loved hot tub
Stayed in March 2024
Reviewed: 11 March 2024
Thomas
United StatesIt was very clean and had everything we needed
Stayed in March 2024
Reviewed: 11 March 2024
Jennifer
United StatesBeds were NOT comfortable at all, could tell mattress’ were on the older side . Blowing leaves and lawn maintenance were also performed before 8am
Rooms clean, breakfast was good, property clean
Stayed in March 2024
Reviewed: 10 March 2024
Brittany
United StatesThe pool area closes too early for the price you pay to stay there. We went to dinner and wanted to come back and enjoy the hot tub for a little while since it had finally stopped raining and the weather was decent (we were only staying for one night for our anniversary). Almost as soon as we got down there we were told the pool area was closed. Totally our fault for not asking the hours, we just assumed it was 10pm like all the other places we’ve stayed at.
The room was great! Lots of space and unlike anywhere else we’ve ever stayed! The hotel was close to everything and everywhere. Little on the pricey side, but we figured because of the area it was normal so we splurged. The ladies at the front desk were super nice and accommodating.
Stayed in March 2024
Reviewed: 10 March 2024
Dan
United StatesNothing
Everything was EXCELENT!!!
Stayed in March 2024
Reviewed: 10 March 2024
Susan
United StatesNoisy, doors slamming
Easy access
Stayed in March 2024
Ribadesella, Spain
Cap-Ferret, France
São Vicente, Portugal
Zell am See, Austria
Roseburg, USA
Puerto Iguazú, Argentina
Melbourne, Australia
Edirne, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content