1751 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830, United States
#209 of 391 hotels in Orlando
Guests' ChoiceBased on 506 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.7
Value for money
7.7
Free WiFi
9.2
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End of dialog contentReviewed: 20 May 2024
John
United StatesBreakfast was expensive and not worth the price. Also $25 a day for parking was way high considering the room cost. Paid $2300 for the stay and then had to pay roughly $250 to self park. Really? That was the only disappointing part of the stay.
Nice restaurants, food good
Stayed in May 2024
Reviewed: 7 May 2024
Lblock
United StatesMaybe more selection of snacks and candy in the market.
The room was large with lots of amenities. The resort is just a short walk away from Disney Springs. The resort had fountains and lush greenery which was beautiful. The bus driver on the shuttle had instructions down really well. The bus seats were comfy after a long day of walking.
Stayed in May 2024
Reviewed: 3 May 2024
Jackie
United StatesNeeds a little upgrade on rooms and microwave in suite
The food was amazing and location was close to everything
Stayed in May 2024
Reviewed: 22 April 2024
Jeannie
United StatesDid not get the room reserved and paid for. Reserved and paid for a room with 2 double beds and sofa bed for 3 adults and two children. Room had no sofa bed. Finally brought up two twin roll away beds that took up most of the room. They said they didn’t have what I had reserved and were booked solid.
Ease of check in
Stayed in April 2024
Reviewed: 7 April 2024
Lauren
United StatesTv channel options
Location
Stayed in March 2024
Reviewed: 31 March 2024
Sarah
United StatesThe bus shuttles were always late to the parks and picking us up.
It's was clean and comfortable!
Stayed in March 2024
Reviewed: 24 March 2024
Alex
United StatesDated
It’s location to Disney world
Stayed in March 2024
Reviewed: 18 March 2024
Michelle
United StatesN/A
Everything good
Stayed in February 2024
Reviewed: 15 March 2024
Maria
United Statesthe location
At the front desk they told me that I had to pay a fee of $38, I had already paid it in booking.com. I don't like this kind of tratments...
Stayed in February 2024
Reviewed: 14 March 2024
Timothy
United StatesHad to pay for parking while staying at the hotel
The food and coffee was great
Stayed in February 2024
Reviewed: 13 March 2024
Ronda
United StatesVery expensive for any service at this hotel. Breakfast for a couple was $60! And the breakfast was nothing special., eggs, bacon, potatoes, toast, juice and coffee.
Location within walking distance to Disney Springs shopping and dining area. They did let us check out late when our flight was delayed but at a fee of $25/hr plus tax but at least it was an option unlike other places I've stayed!
Stayed in March 2024
Reviewed: 12 February 2024
Rabiniaux
United StatesNot much restaurant
Staff were very nice
Stayed in February 2024
Reviewed: 11 February 2024
Deborah
United StatesBooking.com messed up my reservation, even though I had a confirmation number, the hotel couldn't help me, I had to search and find a phone number for booking.com and wait about 40 mins to get it resolved. Once it was resolved, they no longer had the type of room that I had reserved. Hotel was patient, but was extremely frustrating. I had paid booking.com for the room, so hotel couldn't help.
Location and staff were excellent.
Stayed in February 2024
Reviewed: 29 January 2024
Samantha
United States75.00 charge on my card daily for incidentals that took 2wks to credit my card.
Had everything we needed. Great location and clean.
Stayed in January 2024
Reviewed: 24 January 2024
Lwright0118
United StatesNo parking attendant. Took forever to get in and out of parking lot.
Staff was amazing. Very accommodating, friendly and available. Location was awesome. Right next to Disney Springs. Very clean. Wonderful place
Stayed in January 2024
Reviewed: 23 January 2024
Granell
United StatesLocation, cleaned, spacious, easy to check in and check out. Attentions
Stayed in December 2023
Reviewed: 18 January 2024
Ericka
United StatesHonestly for HILTON the rooms were subpar at best. Expected them to match the vibe as the rest of the hotel but I’m assuming they haven’t been renovated yet? The door was super sketchy and outdated wood door from the 80s, I feel like a good push would’ve opened it up. Bathroom light was awful. No extra blankets or pillows in the room which was surprising for Hilton.
Actual hotel was beautiful & nicely updated
Stayed in January 2024
Reviewed: 4 January 2024
Nicole
United StatesThe exterior of the hotel looks old. It used to be vibrant and tons of flowers. Looks like it needs a paint job!
Great location - walkable to Disney Springs. Staff is wonderful. Perfect breakfast and relaxing bar. Clean rooms perfect for families.
Stayed in December 2023
Reviewed: 29 December 2023
Stergios
GreeceBig room but empty.needs closet and drawer for clothes.perhaps and a bigger table
Great location for Disney springs, big room, great staff,rich breakfast, nice warm pool.
Stayed in December 2023
Reviewed: 27 December 2023
Jose
United StatesIt’s aging and needs some repairs. Lights in rooms needs an update.
The location
Stayed in December 2023
Reviewed: 18 December 2023
Charles
United StatesThe room doors are loud. You can hear everybody coming and going no matter what floor they're on.
Stayed in December 2023
Reviewed: 30 November 2023
Christine
United KingdomDidn’t like the coffee maker in the room. Better to have a kettle .
Very convenient to Disney Springs
Stayed in November 2023
Reviewed: 25 November 2023
Lwright0118
United StatesThey said you could request drinking glass and a robe. We I called down someone from security answered and told me both were not available. He stated that they do not give either out.
Front desk were awesome! We arrived early and they let you s checkin and got us into the room. Awesome people
Stayed in November 2023
Reviewed: 24 November 2023
Sam
AustraliaBus service only come by every hour.
Walking distance to Disney Springs area
Stayed in November 2023
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