1751 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830, United States
#209 of 391 hotels in Orlando
Guests' ChoiceBased on 506 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.7
Value for money
7.7
Free WiFi
9.2
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End of dialog contentReviewed: 19 May 2022
Sondra
United Statesneeds updating
convenient to Disney parks
Stayed in May 2022
Reviewed: 10 May 2022
Elizabeth
United Statesshuttle to Disney parks was limited so we had to Uber.
clean, nice restaurant options, pool was great and nice walkway to Disney Springs
Stayed in May 2022
Reviewed: 23 April 2022
Ken
United StatesDid not feel since we paid for the room we should have had to pay for parking to stay there.
Stayed in March 2022
Reviewed: 10 April 2022
Victor
United StatesVery pricey - got breakfast with the room but they only gave passes for my husband and me and had to convince staff not to make our young two children not to pay for additional buffets Paying for parking after already paying for an expensive room
location was great - just a walk across the street from Disney Springs Staff was very friendly breakfast was a beautiful display rooms were quiet
Stayed in April 2022
Reviewed: 1 April 2022
Scott
United Kingdoma busy night of teens running about on a scholarship. it can’t be helped though.
Very clean and useful facilities.
Stayed in March 2022
Reviewed: 29 March 2022
Kimberly
United StatesTook a long time to get into a room after check in at 4pm. Busy hotel.
Bed was comfortable. Walking distance to Disney Springs.
Stayed in February 2022
Reviewed: 21 March 2022
Vanessa
United StatesN/A
I loved breakfast. My server was an older gentleman. He was an exceptional host. He remembered us the following day. The check-in receptionist was very knowledgeable. The lady that helped with booking additional attractions was fantastic. My room accommodation was excellent. I asked for my room 592 to be cleaned and it was when I returned. The hotel is awesome! and is in a fantastic location next to Disney Springs1. What an enjoyable trip!
Stayed in March 2022
Reviewed: 12 March 2022
Dana
United Statesno balcony
great location, super close to everything, great food available on premise early in the morning and late at night.
Stayed in March 2022
Reviewed: 10 March 2022
Mark
PeruI was puzzled as to why there was no breakfast option at the hotel yet, considering that all other COVID-related restrictions, including masks have been lifted.
Stayed in March 2022
Reviewed: 6 March 2022
Michelle
United Statescame for Disney experience and nothing in room Disney.
price
Stayed in March 2022
Reviewed: 3 March 2022
Gaston
United StatesThe room had a bad smell, the A/C was not working properly, not coming back and will not recommend
Location
Stayed in February 2022
Reviewed: 28 February 2022
Alessia
United Statesshuttle to Disney was not often enough, buses were packed. basic room - would benefit from some upgrades especially for handling stuff
Location was great - within walking distance from Disney Springs
Stayed in February 2022
Reviewed: 27 February 2022
Enrique
ChileLocation, location, location
Stayed in February 2022
Reviewed: 4 February 2022
Teresa
United Statesstaff was less than welcoming but not rude or bad. a smile would have been nice.
huge hotel, free coffee and water is sufficient
Stayed in January 2022
Reviewed: 25 January 2022
Ana
SwitzerlandEating facilities are not what I expected from a Hilton, the Benihana was very medicre. No way to get a decent coffe in a coffee cup, international standard ☹️ The bar was ok
Room was very nice and clean and location is excellent
Stayed in January 2022
Reviewed: 7 January 2022
Deborah
United KingdomThe rooms were very old. The hotel could do with being updated
The location to Disney springs was excellent
Stayed in November 2021
Reviewed: 8 December 2021
Maureen
United Statesconveniently located to parks and Disney springs shuttle bus to magic kingdom great restaurants
Stayed in December 2021
Reviewed: 1 December 2021
Robyn
United StatesTemp in the room. No room service. Restaurants not open.
Staff was very friendly and courteous
Stayed in November 2021
Reviewed: 29 November 2021
Jamie
United StatesNeeds some updating, pool area had chairs broken, room had some items that needed maintenance, bed was not comfortable
Ease of getting to Disney, staff was helpful
Stayed in November 2021
Reviewed: 29 November 2021
Robert
United Statesthe bagels in the store had mold on them in the display case. I know they were for display only but other items were being sold out of the case. they could contaminate the good product.
Stayed in November 2021
Reviewed: 29 November 2021
Ashley
United Statesthe beds were terrible
the heated pool
Stayed in November 2021
Reviewed: 28 November 2021
Kathryn
United StatesMore pillows for the beds, chipping paint in the bathroom, no towel holders in sink area
Location, room ready early for check in, front desk staff very friendly, parking nearby
Stayed in November 2021
Reviewed: 18 November 2021
Juan
MexicoThe bed was not comfortable It was very expensive
Stayed in November 2021
Reviewed: 14 November 2021
Leonard
United StatesPricie, no breakfast included, and no room service
Convenient
Stayed in November 2021
Reviewed: 12 November 2021
David
United StatesDidn't much care that I had to pay extra for parking.
was only there for one night so didn't really take advantage of much.
Stayed in November 2021
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