2200 Elm Hill Pike, Nashville, TN 37214, United States
#117 of 195 hotels in Nashville
Guests' ChoiceBased on 1095 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.5
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 28 May 2024
Tedrick
United StatesJust that the ice machine on our floor was out. Small annoyance but not a big deal
Friendly staff. Accommodating location.
Stayed in May 2024
Reviewed: 27 May 2024
Justen
United StatesParking lot gets full fast
Great location friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Susan
United StatesBreakfast price, WiFi price. Unsolicited texting me during my stay. To check if I’m enjoying it. I was until you interrupted it. If I need something I’ll call or text you.
Value full service hotel for a great price.
Stayed in May 2024
Reviewed: 24 May 2024
Willie
United StatesThe hallway on the 8th floor smelled of piss or maybe mold but definitely wet smell + someone spit on the wall by the elevator and it was there for the two days and the day I checked out. Pool area didn’t have towels and was very cold. One of the staff brought us towels, so thanks for that. But other than that I had a good stay.
Stayed in May 2024
Reviewed: 22 May 2024
Brent
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 May 2024
Latham
United StatesThey do hold a damage deposit with your booking that they say will be returned in 3 to 5 days after ck out. Also, the total price did not add up to what staff members told us the damage deposit would be. It was still more than what the booking.com said. We will see how much we get back.
Hotel was very nice, staff as well.
Stayed in May 2024
Reviewed: 14 May 2024
Roberta
United StatesThe room smelled like someone smoked cigarettes in it
Everything was very nice and clean. All employees I came into contact with were helpful and professional.
Stayed in May 2024
Reviewed: 13 May 2024
Youlian
United StatesNeed microwave in room
Great location nearby airport .clean room would love to stay there again
Stayed in May 2024
Reviewed: 12 May 2024
Stephen
United StatesLocation was great - we had a big moving van we could easily park. Big open lobby - lots of seating options. Nice restrooms. Room was all right. We slept well.
Stayed in May 2024
Reviewed: 7 May 2024
Clifford
United States1-Could not e-check in 2-No room service 3-Requested an ADA room. 4- TV would not let me cast from my phone,or allow me to check out as the TV says I could.
Facilities were clean and well maintained very comfortable stay.
Stayed in May 2024
Reviewed: 6 May 2024
Matthew
United StatesThe hallways were hot. They had tons of kids kicking soccer balls down the hallway most of the day and night and nothing was said to them. The elevators need work. The bed was hard and the TV didn't work.
I like the restaurant/bar. The front was clean and the lady who checked us in was very nice.
Stayed in May 2024
Reviewed: 6 May 2024
Allan
United StatesWith anything you could find small items to nitpick here and there but honestly I have nothing negative to say. Location isn't the greatest in the world but if you know the city and are moving about to and fro....it's actually a phenomenal location, but I could see tourists (especially at night looking for food or something) a little stuck. But again, no negatives here, would never turn down staying here.
I'm very familiar with the city and this building, it's not a "new" building by any means nor is it overlooking a majestic landscape...but it's a Hilton and where it counts they live up to it. Rooms are very nice. Beds even better. Water pressure in the shower, eh have had better, but it's not low quality by any means. Honestly just nitpicking there. Whoever designed the elevators knew what they were doing. You'll rarely wait long and the place has way more guests than you think, and those things are humming. Very underrated feature.
Stayed in April 2024
Reviewed: 5 May 2024
Argyle
United StatesIt was very hot in the hall ways The elevator was slow and very loud
The staff was fun and friendly loved the shuttle service
Stayed in May 2024
Reviewed: 4 May 2024
Allie
United StatesThe property was warm in the hallways, the rooms were air conditioned well but the hallways were warm and the pool was chilly inside.
Property was close to the airport with quick shuttle services to and from which was very nice! The wait staff in the dining area for breakfast was AMAZING.
Stayed in May 2024
Reviewed: 2 May 2024
Teri
United StatesAir/heat unit made noise like door closing with every cycle Breakfast buffet not the greatest and pricey
Friendly staff Cleanliness
Stayed in April 2024
Reviewed: 2 May 2024
Tamara
United StatesShower control broke while I was in the shower. Maintenance had to be called, but Jimmy fixed the problem quickly.
Bed was comfortable. Front desk staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 30 April 2024
Kionna
United StatesStaff were super friendly and hospitable. Room was also in excellent condition!
Stayed in April 2024
Reviewed: 30 April 2024
Tracey
United StatesMy room wasn’t up to the Hilton standards I have experienced in the past. There was no soap in the bathroom, a used Keurig pod in the coffee maker, a diet Mnt Dew in the mini refrigerator from a previous guest, and long black hairs (NOT mine) on the back of the toilet.
Location, convenience, amenities
Stayed in April 2024
Reviewed: 29 April 2024
Angela
United StatesThe first night we arrived there was no hot water but they did quickly get it resolved the next day.
The hotel was very nice, clean and well kept.
Stayed in April 2024
Reviewed: 29 April 2024
Niita
United StatesIt advised a jacuzzi and this location does not have one
Stayed in April 2024
Reviewed: 29 April 2024
Dusan
AustriaOn arrival day, there was no warm water to shower, only cold water. The second day our room was not cleaned, we only got new towels, the old ones wer left in the room.
Stayed in April 2024
Reviewed: 29 April 2024
Mary
United StatesMy room was too far away from the elevator and really high up the 12 floor, and no Complimentary Breakfast, most Hotel I’ve stayed in provides breakfast
The staff were nice and the food was good
Stayed in April 2024
Reviewed: 29 April 2024
Melissa
United StatesNo continental breakfast, expected more for the price
Nice property, but definitely expected more because of the price. I was really disappointed they didn’t even offer a free continental breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Tony
United StatesNeeded extra towels. There were 3 of us and room was set up for 2. Staff at desk was great and sent housekeeping up. Unfortunately they didn’t knock and opened door and freaked us out a little. Maybe they thought we weren’t there. Everyone was very pleasant for our stay.
Breakfast was great! Should have more bagels out. The butter and cream cheese should be with them, not across the other side of buffet. Should offer little container of milk for tea so a big container doesn’t go to waste. Just suggestions
Stayed in April 2024
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