Reviews of Hilton Orlando 4 stars
6001 Destination Parkway, Orlando, FL 32819, United States
#195 of 389 hotels in Orlando
Guests' ChoiceReview score
Based on 447 hotel reviews
8.3Score breakdown
-
Cleanliness
8.6
-
Comfort
8.6
-
Location
9.0
-
Facilities
8.6
-
Staff
8.5
-
Value for money
7.7
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 13 May 2024
Kris
United States6 reviews1 helpful vote9.0“We had a great time on property but got a bit frustrated at lack of parking”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Parking garage situation because of the 2 proms
The pools and the restaurants & bars
Stayed in May 2024
-
Reviewed: 13 May 2024
William
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Great brunch
Stayed in May 2024
-
Reviewed: 11 May 2024
Demetrius
United States6 reviews8.0Very good- • Business trip
- • Group
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The rooms needed updating. Also was assigned a room with an additional room adjoined. These double door rooms make me extremely uncomfortable. Asked to switch and there was no accommodation or concern for my experience.
The staff was friendly
Stayed in April 2024
-
Reviewed: 8 May 2024
Kejia
China7 reviews1 helpful vote9.0“Great experience in the pool.”- • Leisure trip
- • Family with young children
- • Queen Room with Pool View
- • Stayed 2 nights
The carpet in the room not clean enough.
The pool and lazy river is perfect. The service guys are really helpful. The location is great. Breakfast was easy but delicious.
Stayed in April 2024
-
Reviewed: 16 April 2024
Oleg
United States2 reviews9.0“Nice hotel, you would like it.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
- • Stayed 5 nights
very nice hotel, clean. kids friendly, my kids enjoyed all the pools, and especially water slide. the food is good too, and surprisingly not too expensive.
Stayed in April 2024
-
Reviewed: 26 February 2024
Albert
United States3 reviews1 helpful vote8.0Very good- • Business trip
- • Couple
- • King Room - Hearing Access
- • Stayed 3 nights
The hotel needs a refresh, it was clean, just old. The bar area is nice and the downstairs restaurant had good food.
Nice bar and breakfast area. Clean facility and close to the convention center. If you are attending a convention this is a great place to stay.
Stayed in January 2024
-
Reviewed: 19 February 2024
Contreras
United States2 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted via mobile
Lazy river was the only reason I booked this hotel but it was under construction so i couldn’t use it yet I had to pay the resort fee. No microwave oven in the room. Shower head was old plus the water pressure was very low.
Stayed in February 2024
-
Reviewed: 13 February 2024
Mccarthy
United States1 review1 helpful vote9.0“We had a great time”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted via mobile
Disappointed that the lazy river was under construction & not given a heads up. It was a big reason we chose the hotel.
What breakfast?? Loved that the elevators served different floors. Service at the pool was fantastic! Andrew made us feel like regulars.
Stayed in February 2024
-
Reviewed: 13 February 2024
James
United States1 review9.0Superb- • Leisure trip
- • Solo traveller
- • PURE Wellness King Room
- • Stayed 4 nights
- • Submitted via mobile
I thought lobby was really nice and room was pretty good, but not as nice as the lobby
Stayed in February 2024
-
Reviewed: 31 December 2023
Angelia
United States2 reviews8.0“Overall……We will return!”- • Leisure trip
- • Couple
- • King Room with Pool View
- • Stayed 3 nights
- • Submitted via mobile
Water in shower took too long to get hot! Parking Fee👎🏻 Rooms need to be updated.
Great location!!! Beautiful resort!
Stayed in December 2023
-
Reviewed: 24 December 2023
Richard
Nigeria1 review8.0Very good- • Leisure trip
- • Family with young children
- • PURE Wellness King Room
- • Stayed 2 nights
- • Submitted via mobile
The rooms were really nice
Stayed in December 2023
-
Reviewed: 10 December 2023
Jessica
United States4 reviews2 helpful votes7.0Good- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
At check-in, I was told there would be a $100 fee charged to my card in addition to the room payment that would be refunded when we checked out. It has not been refunded despite 3 messages sent to Hilton through the booking.com app. These messages have not been answered either.
Convenient location to Volleyball tournament my son was playing in.
Stayed in November 2023
-
Reviewed: 13 November 2023
Stewart
United States2 reviews9.0“Would definitely stay here again!!!!!”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible
- • Stayed 4 nights
- • Submitted via mobile
Price of drinks- hard to afford a $15 beer.
Almost everything!
Stayed in November 2023
-
Reviewed: 12 November 2023
Randall
United States1 review8.0“Very pleasant stay overall.”- • Leisure trip
- • Couple
- • King Room with Pool View
- • Stayed 2 nights
- • Submitted via mobile
Lack of dining options. Really just the sports bar.
Excellent, knowledgeable spa masseuse (Astor). Staff very friendly overall.
Stayed in November 2023
-
Reviewed: 8 November 2023
Indira
Angola2 reviews9.0“AMAZING”- • Leisure trip
- • Solo traveller
- • Queen Room with Pool View
- • Stayed 3 nights
- • Submitted via mobile
Extra unannounced charges
Staff,
Stayed in November 2023
-
Reviewed: 5 November 2023
Mahmoud
Egypt34 reviews4 helpful votes9.0“Great experience.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean Comfortable Nice breakfast Great pool.
Stayed in November 2023
-
Reviewed: 30 October 2023
Prajakta
United States1 review7.0Good- • Business trip
- • Solo traveller
- • King Room with Bath Tub - Mobility Access
- • Stayed 3 nights
Breakfast options were not good for how much is paid on the room. Complimentary breakfast would be preferred.
Stayed in October 2023
-
Reviewed: 29 September 2023
Farah
United States22 reviews1 helpful vote8.0Very good- • Business trip
- • Family with young children
- • Queen Room with Roll-In Shower - Disability Access
- • Stayed 3 nights
the quality of the food from the restaurants was awful and SO over priced--- unfortunately making it cheaper will also not make it actually taste good SO I think best work on the food itself and bring it to a level people are happy to pay premium for it.
the pool area and all entertainment available the rooms were great staff was friendly and extremely helpful the 24 hr market is a great idea and we enjoyed it a lot
Stayed in September 2023
-
Reviewed: 10 September 2023
Joel
United States11 reviews2 helpful votes7.0“Amazing till I got my truck back”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
We used valet parking it was great but my truck had ants all over the side of the passages seat and back seat when we got it back I didn’t have this problem when I drop my truck off to valet parking. I have to spend over 140 dollars more because I need to get my car detail to get them out. This really bother me I have two youth children it was a horrible experience they got bit. I was planning to use this hotel again for my daughter’s cheer competitions, because everything was amazing if but I don’t know if I wanna go through that again. We use valet because it’s easier with 2 kids but even thought it’s extra I hope somebody can reach out to me about this or just figure out what happen
The hotel was great everyone was super friendly
Stayed in September 2023
-
Reviewed: 29 August 2023
Shemar
United States1 review9.0“Comfortable”- • Family with young children
- • Queen Room with Two Queen Beds and Pool View - High Floor
- • Stayed 1 night
- • Submitted via mobile
I like the room
Stayed in August 2023
-
Reviewed: 23 August 2023
Curtis
Australia24 reviews7.0Good- • Leisure trip
- • People with friends
- • Queen Room with Pool View
- • Stayed 4 nights
- • Submitted via mobile
Wasn’t happy with the man at the front desk when my friend arrived and he refused to left she access the room before I had arrived. (This was 1am in the morning). He told her no pay for another room or leave. I had messaged the hotel before hand to let them know she was coming before me. When she arrived and got refused I called the hotel 5 times and nobody answered. So I had her take her phone to him and he still refused her entry it wasn’t until I told him I wanted to speak to his manager he let her in the room. I think this is very bad service and special when we were Traveling around the world to this hotel. If she couldn’t get ahold of me she may never of got I the room. She is also a Hilton VIP member.
Was located well, great food and Bev facilities. Comfy rooms.
Stayed in August 2023
-
Reviewed: 20 August 2023
Castaneda
United States1 review9.0“It was great”- • Business trip
- • People with friends
- • Queen Room with Two Queen Beds and City View - High Floor
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Nice location, nice views, clean and friendly staff
Stayed in August 2023
-
Reviewed: 31 July 2023
Rosemary
United States1 review9.0“We spent one whole vacation day at the hotel to enjoy everything they offered.”- • Leisure trip
- • Couple
- • King Room with Pool View
- • Stayed 4 nights
The lounge chairs by the pool are so uncomfortable. A metal bar right in the middle of our backs.
Lazy River, Restaurants, Beautiful Lobby, Clean and comfortable room. It's a beautiful place and we enjoyed it so much.
Stayed in July 2023
-
Reviewed: 31 July 2023
Aundrea
United States1 review8.0“A relaxing oasis in Orlando.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
No staff at lazy river to enforce rules.
I had lunch at the sports bar. The food was quick, hot, and tasty. Service was excellent, and the staff were friendly and professional.
Stayed in July 2023
Guests also reviewed these properties:
-
Comfort Hotel Victoria FlorøFlorø, Norway
-
-
Urban Hostel & ApartmentsSkopje, North Macedonia
-
Le Petit GîteDorengt, France
-
Parque da Praia by Luz Management ServicesLuz, Portugal
-
Pensiunea ChristianaArad, Romania
-
Holiday home Porta alla FonteMassa e Cozzile, Italy
-
Adore SantoriniImerovigli, Greece
