32 Avenida Menendez, St. Augustine, FL 32084, United States
#13 of 61 hotels in St. Augustine
Guests' ChoiceBased on 236 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.7
Facilities
8.8
Staff
9.0
Value for money
7.7
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End of dialog contentReviewed: 26 May 2024
Clifton
United StatesNothing to dislike
Everything from the staff to the cleanliness to the quality of the service. And the location cannot be beat!
Stayed in May 2024
Reviewed: 12 April 2024
Thomas
United StatesHouse keeping did not resupply coffee service supplies.
Stayed in April 2024
Reviewed: 1 April 2024
Michael
United StatesExcellent location in the heart of the historic district. Walking distance to many historic sites.
Stayed in March 2024
Reviewed: 29 March 2024
Shannon
United StatesThe balcony needs some renovation in some rails were broken. Microwave would be a nice addition. There were some small ants finding their way onto coffee bar.
The view was perfect!
Stayed in March 2024
Reviewed: 15 March 2024
Berit
United StatesI had a great experience
Location and decor was wonderful
Stayed in March 2024
Reviewed: 14 March 2024
Beth
United StatesFood was to expensive.
The staff was amazing. The location to down town historic St. Augustine could not have been better.
Stayed in March 2024
Reviewed: 11 March 2024
Harvey
United StatesJust a note, gratuity is added to all checks…..we double tipped the first couple of times, which was no problem for us because service was excellent!
Wonderful property. Excellent staff, so helpful and personable.
Stayed in March 2024
Reviewed: 20 February 2024
Willard
United StatesThe view and within walking distance to everything
Stayed in January 2024
Reviewed: 16 February 2024
Richard
United StatesWas not pleased with the parking situation but I guess the location limits parking. The bed was uncomfortable resulting in a back ache each morning. The heating/cooling was not working well resulting in some hot nights
Had a balcony room facing the bay, the view was spectacular. The location could not be better
Stayed in February 2024
Reviewed: 11 February 2024
Lynne
United StatesTolet paper low grade,breakfast potatos hard as rocks,starbucks coffee weak!!!!
Great room,and close to everything
Stayed in February 2024
Reviewed: 15 January 2024
Walter
United StatesNothing
Location
Stayed in December 2023
Reviewed: 5 January 2024
Ambar
United StatesThe property has a wonderful location and the staff was great. The hotel is decorated beautifully with Christmas lights throughout.
Stayed in January 2024
Reviewed: 4 January 2024
Catherine
United StatesNothing
Beautiful lights! Wonderful staff in EVERY Department….Best breakfast in St. Augustine….and I live here! Great staycation Hilton. If I see Paris Hilton out and about I’ll let her know! You should be complimented on a job well done.
Stayed in January 2024
Reviewed: 13 December 2023
Denise
United StatesWe've stayed here a few times, always wonderful! Our trip to St Augustine was with family and specifically for Christmas. This hotel was beyond beautiful, it truly was amazing.
Stayed in December 2023
Reviewed: 7 December 2023
William
United StatesOne thing I found very tiny ants in the room
Especially night of lights very surprised to me Hou they are very talented I feel it s North Pole where elfes work
Stayed in December 2023
Reviewed: 22 November 2023
Dianne
United StatesWe had a fabulous room balcony Bayfront unbelievable water view , we will for sure return to the same room. All Staff was fabulous! Restaurant was delicious!
Stayed in October 2023
Reviewed: 19 November 2023
Jeffrey
United StatesFood
Food was not as good as usual. We chose to eat elsewhere after first breakfast.
Stayed in October 2023
Reviewed: 17 October 2023
Amy
United StatesHousekeeping was a little spotty. The pillows were terrible- flat nothings. Room rates were overly expensive for such a minimalist room.
Location was perfect! The desk and valet staff were great.
Stayed in October 2023
Reviewed: 17 September 2023
Terry
United StatesConvenience
Stayed in September 2023
Reviewed: 16 September 2023
Elzbieta
United StatesCheaper parking
LOCATION
Stayed in September 2023
Reviewed: 11 August 2023
Michelle
United StatesOur room was spacious, modern and extremely comfortable.
Stayed in August 2023
Reviewed: 27 July 2023
Danielle
United StatesThey shut off the water to the room at 10:30. A1/2 hour before our checkout time.
The view was great from our balcony to look over the bay.
Stayed in July 2023
Reviewed: 13 July 2023
Karen
United StatesJosh was awesome!!
Stayed in July 2023
Reviewed: 8 July 2023
Julie
United StatesThat I had to pay for parking
I liked that we were in the middle of the town and I wanna thank Josh for helping me with everything
Stayed in July 2023
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