1785 Fifth Avenue South, Naples, FL 34102, United States
#14 of 49 hotels in Naples
Guests' ChoiceBased on 696 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
8.9
Value for money
8.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Wayne
United KingdomBreakfast was very basic. Pool was a bit warm. Air conditioner was loud when it came on.
The location was great - just a short walk to downtown Naples. Hotel was clean and the staff were very friendly, especially the guy at the front desk.
Stayed in May 2024
Reviewed: 9 May 2024
Perla
United StatesClean very nice personnel!
Stayed in May 2024
Reviewed: 9 May 2024
Liliya
United StatesEverything was very clean
Stayed in April 2024
Reviewed: 29 April 2024
Lisa
United StatesNothing
Clean and staff was very helpful and friendly
Stayed in April 2024
Reviewed: 27 April 2024
Daniela
ItalyClean, comfortable room
Stayed in April 2024
Reviewed: 15 April 2024
Danswz
SwitzerlandNothing
Brand new and exceptionally clean. Very close to beach and 5th avenue given the reasonable price. Parking included.
Stayed in April 2024
Reviewed: 13 April 2024
Gerald
United StatesBreakfast fair, facility was clean. A lot of senior managers on site
Stayed in April 2024
Reviewed: 8 April 2024
Dimitra
GreeceNothing, everything was great.
Everything went well. The staff is exceptional and extremely polite.
Stayed in April 2024
Reviewed: 17 March 2024
Scott
United StatesAir conditioning was noisy
Clean and good location
Stayed in March 2024
Reviewed: 15 March 2024
Dana
CanadaNothing
Great breakfast, pool and room. Everything was amazing!
Stayed in March 2024
Reviewed: 1 March 2024
Maria
United StatesHot foods for the money were blah..... other than oatmeal. Everything is overpriced this time of year. It's Naples.....
Clean and nice staff and location wasn't bad
Stayed in February 2024
Reviewed: 5 January 2024
Daniel
United StatesHallways are dark. Colors and lighting should be brighter.
Great value. Super nice staff. Andrea at tiki bar is awesome.
Stayed in January 2024
Reviewed: 30 December 2023
Carlo
United Statesthere was nothing we didn't like
everything very nice fantastic place excellent service.
Stayed in December 2023
Reviewed: 12 December 2023
Donna
United StatesMore parking
Location was perfect. Close to city center & beaches. Complimentary breakfast was expansive & well stocked. The staff were attentive, helpful & professional. Rooms and property were clean & well maintained.
Stayed in December 2023
Reviewed: 25 November 2023
Traci
United StatesAC handlers are a bit loud in the room.
Rooms were clean and comfy! Breakfast was great.
Stayed in November 2023
Reviewed: 21 November 2023
Joshua
United StatesNot really anything I didn't like. I genuinely enjoyed this hotel at every aspect. Even the price was great! Will totally book again in the future
Everything was very close in proximity to all the attractions. They had scooters to rent that were such a blast for me and my wife to go explore around naples without having to drive and spend a bunch of gas money. The hotel was very clean and the bartender was a great time!
Stayed in September 2023
Reviewed: 19 November 2023
Ion
RomaniaExcellent location, kind personnel, enjoyable pool area, quiet atmosphere, very clean. Good quality for the price. I recomend Italian Olive Garden restaurant which is close to the hotel, good food, nice personnel, low prices.
Stayed in October 2023
Reviewed: 5 November 2023
Suzan
United StatesI’ve traveled a lot over the last 4 months & stayed in 4-5* hotels. Comparing those to this stay in Naples, I vote this HIE as the winner! From the comfortable bed, Dove product toiletries, black out shades, and an outstanding free buffet breakfast, I was thrilled. I will definitely stay here whenever I’m in Naples!
Stayed in October 2023
Reviewed: 2 November 2023
Shawn
United StatesThere could be some more updates done. The carpet was frayed in our room at the doorway.
The hotel was clean and comfortable.
Stayed in October 2023
Reviewed: 1 November 2023
Israel
United StatesEverything, including staff!! Very professional and nice!!
Stayed in August 2023
Reviewed: 1 November 2023
Israel
United StatesEverything, including staff!! Very professional and nice!!
Stayed in August 2023
Reviewed: 30 October 2023
Erin
United StatesThe rooms are a little small/it’s ok tho The hotel is relatively quiet, the staff is great Breakfast is served each day complimentary and has a wide variety of options Location is THE BEST -an easy walk or Uber to all the great shops/dining/entertainment on 5th
Stayed in October 2023
Reviewed: 23 October 2023
Alberto
United StatesExcellent
Stayed in October 2023
Reviewed: 19 October 2023
Lisa
United StatesGreat location. The property was super clean. Pool area amazing. Breakfast great. Cant wait to go back!!
Stayed in October 2023
Cascais, Portugal
Zakopane, Poland
Massarosa, Italy
Venice, Italy
Baie Lazare Mahé, Seychelles
Brno, Czech Republic
Wādhiware, India
Reykjavík, Iceland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content