410 New Goff Mountain Road, Cross Lanes, WV 25313, United States
#2 of 3 hotels in Cross Lanes
Guests' ChoiceBased on 228 hotel reviews
8.6Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 7 April 2024
Maria
United StatesNothing
Everything was great. Staff was pleasant. Everything clean. Pool very nice.
Stayed in April 2024
Reviewed: 5 April 2024
Harmon
United StatesNA
Breakfast was delicious and the staff were able to meet our needs
Stayed in March 2024
Reviewed: 2 January 2024
Cash
United StatesNothing at all
Room smelled great. Breakfast was delicious. Staff was wonderful
Stayed in January 2024
Reviewed: 13 December 2023
Dobbs
United StatesOnly down thing was the blanket in the cabinet for the pull out couch had an old blood stain spot on it. However they gave us a new one right away.
Comfort of the beds, breakfast was awesome! The staff was accommodating to meet any need we had.
Stayed in December 2023
Reviewed: 11 December 2023
Carma
United StatesNothing
Good
Stayed in December 2023
Reviewed: 22 October 2023
Delores
United StatesThe bed was a little high
It was clean, the employees were friendly, the bed comfortable and the breakfast was great
Stayed in October 2023
Reviewed: 6 September 2023
Katherine
United StatesShower curtain too short
Great breakfast
Stayed in September 2023
Reviewed: 20 August 2023
Kelly
United StatesVery clean! Friendly staff and quick check in. Very good breakfast with exceptional workers.
Stayed in August 2023
Reviewed: 23 July 2023
Angela
United States1 ply toilet paper is horrible. Such a nice hotel but the cheapest toilet paper I have ever seen.
Very clean and staff at breakfast was so great with good food.
Stayed in July 2023
Reviewed: 22 July 2023
Joseph
United StatesCoffee service set for only one person in room
Friendly staff Great breakfast
Stayed in July 2023
Reviewed: 13 July 2023
Tiffany
United StatesN/A
Everything
Stayed in July 2023
Reviewed: 10 July 2023
Debbie
United StatesOne evening we couldn’t get the TV to work. The lady at the front desk was so kind that she stayed on the phone with us until we got the TV on . Very helpful and the customer service was great. 
Stayed in July 2023
Reviewed: 10 July 2023
Michelle
United StatesThe people at the front desk were very friendly and the room was clean and the breakfast was good but
Stayed in July 2023
Reviewed: 1 May 2023
Charles
United StatesNA
Room type…spa tub.
Stayed in April 2023
Reviewed: 12 April 2023
Marcy
CanadaComforter cover had a couple of stains on it.
Good location, quiet hotel, restaurants nearby.Good selection of food for breakfast.
Stayed in April 2023
Reviewed: 23 March 2023
Mike
United StatesEverything was great
Stayed in March 2023
Reviewed: 13 March 2023
Stephanie
United StatesThe lady at the front desk was very helpful and kind. The rooms was clean and nice except for a spot by the tub. The have dove products u can use and not just tiny bottles. They also give u a tooth brush and tooth paste. And the breakfast was amazing!! Best hotel breakfast I've ever had and it stayed stocked! Thank you guys 😊
Stayed in March 2023
Reviewed: 10 March 2023
Ray
United StatesBeds and bedding was fabulous
Stayed in March 2023
Reviewed: 4 March 2023
Madison
United StatesWe did not receive the room that we had booked, we booked a king with a sitting area but just received a normal king room which made it a lot harder with our kids. They also did not have pack and plays which was surprising because everywhere else we have stayed this week has had them.
The property was clean and very accommodating. The breakfast was wonderful and the worker serving breakfast was so kind! Clean room, comfy bed and they also had shampoo, conditioner and body wash in the shower! Not generic hotel stuff, it was dove.
Stayed in March 2023
Reviewed: 20 February 2023
Rodney
United Statesvery clean. nice breakfast. great staff
Stayed in February 2023
Reviewed: 17 January 2023
Figueroa
United Stateseverything
Stayed in January 2023
Reviewed: 9 January 2023
Paul
United StatesEverything was good. The room was clean and comfortable. The pillows were a little lacking, they kind of mashed down pretty flat, but they were usable. Overall it was a great stay and I would recommend this this hotel.
Breakfast was good, there weren't a lot of options but what was there was good
Stayed in January 2023
Reviewed: 27 November 2022
Fred
United StatesThe bed (which is the most important) was extremely comfortable.
Stayed in November 2022
Reviewed: 18 November 2022
Patti
United Statesnothing
The hospitality & the cleanliness, Of course the breakfast buffet
Stayed in October 2022
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