309 East Main Street, Branford, CT 06405, United States
#1 of 5 hotels in Branford
Guests' ChoiceBased on 341 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Marta
CroatiaSpacious rooms, comfortable beds, quite decent breakfast.
Stayed in April 2024
Reviewed: 7 May 2024
Linda
United StatesEven though I forgot my bathing suit I peered through the window of the pool area & was not delighted to see what looked like greasy foam or something floating everywhere.
Having a real early flight I liked that to go food was available and liked the variety. (The front desk attendants were unaware of whether to go food was available.) The building outside and inside were very attractive and very clean. My room was very nice, bed & pillows comfortable and I loved the showerhead. I've come across many dumpy places that advertised nice looking pics so I was delighted to see this property was very pleasing. Thank you.
Stayed in May 2024
Reviewed: 4 May 2024
Annemarie
United StatesWe were in the first floor, first room beyond the elevator! It was extremely noisy with folks using the elevator, and from the kitchen in the morning! and the room above us was constant pounding!
It was convenient for where we had to go.
Stayed in May 2024
Reviewed: 2 May 2024
Martin
United StatesBreakfast offering. Room cleanliness was not up to par.
I thought breakfast should have had scrambled eggs and some bagels.
Stayed in April 2024
Reviewed: 31 March 2024
Van
United Statesthe egg omelett could use imorovement
Excellent service, very clean.
Stayed in March 2024
Reviewed: 23 February 2024
Mark
United StatesSwimming pool is under renovation. Guest could use it.
breakfast was very good. And room is spacious.
Stayed in February 2024
Reviewed: 5 November 2023
Kun
United StatesFound some small dirty spots on the bedsheet. TV remote didn’t work smoothly.
Good value overall. Housekeepers and people who work at the breakfast bar are very nice and friendly
Stayed in November 2023
Reviewed: 10 October 2023
Patricia
United StatesKids running in the hallways and no hot water
Only had coffee because we had to get on the road and it was too busy when we were leaving
Stayed in October 2023
Reviewed: 3 October 2023
Michael
United StatesFriendly and helpful staff. Comfortable large room, quiet A/C. Breakfast provided nutritiousl options, service of staff was great
Stayed in October 2023
Reviewed: 22 September 2023
Cesar
SpainThe TV was not installed in the wall mount, but just sitting on on the desk looking like it could fall any time my kids moved around it (and I would get the blame). Someone slipped my bill below the door at 2-3am and woke me up; I wish I was asked if I wanted it delivered that way.
Very large room...but very, very! Clean, comfortable. Good breakfast. Excellent.
Stayed in September 2023
Reviewed: 28 August 2023
Julia
United StatesWe had to move to a new room because the safe was broken in our initial room. It would have been good to know that before we moved in the first time, since we did need use of one. But the reception desk employee was very nice and quick to help us make the switch.
We didn't have breakfast at the hotel, but it looks like a nice setup.
Stayed in August 2023
Reviewed: 20 August 2023
Joseph
United StatesWater in shower would change temperature while in shower from hot to cold then cold to hot. It was very inconsistent.
Everything especially morning breakfast
Stayed in August 2023
Reviewed: 8 August 2023
Jackie
United StatesWindow shades too sheer, could see out to parking lot with folks walking by window. Room above us banging/stomping from 2-3:30am.
Clean, comfortable room on first floor. Very friendly staff and excellent breakfast offerings.
Stayed in August 2023
Reviewed: 23 July 2023
Thomas
AustraliaStaff were altogether very indifferent and not very helpful. Unusual in a Holiday Inn for staff to avoid eye contact and not even greet guests.
Convenient location for a stopover
Stayed in July 2023
Reviewed: 22 July 2023
Grace
United StatesThe room
Stayed in July 2023
Reviewed: 9 June 2023
William
United Statesdouble beds, mattress was only ok.
excellent breakfast - omelettes, hard boiled eggs, fresh baked chocolate chip cookies, make your own pancakes, cereal, coffee/tea, assorted pastries, muffins, bagels, yogurt… a bit if something for everybody. Very clean, room was larger than expected. super friendly staff at checkin and very attentive staff at breakfast
Stayed in June 2023
Reviewed: 20 May 2023
Tania
United StatesThe price for a room it was a lit bit high
Room was very clean
Stayed in May 2023
Reviewed: 5 May 2023
Ajda
Belgiumnice rooms, big bed, nice breakfast
convenient location and good price
Stayed in April 2023
Reviewed: 15 April 2023
Anna-marie
United StatesBreakfast was the typical sad hotel buffet; staff kept the area clean and well--stocked. Rooms were clean and extra pillows and towels were provided per request. Front desk staff were all very friendly and polite. Beds were comfortable.
Stayed in April 2023
Reviewed: 22 March 2023
Denise
United Stateselevator had an issue when we were checking out and had to help carry a child friend down 3 flights of stairs.
clean and friendly staff
Stayed in March 2023
Reviewed: 10 March 2023
Valerie
United StatesHaving one more towel and two more wash cloths. I was able to get a towel from the front desk (I was actually given several, which was nice, but there were no wash cloths that could be located. We used the longer hand towels like a wash cloth. It worked, but wash cloths would have been better.
The room was a good size. It was comfortable. The decor was appealing aw well. Breakfast had a nice selection of items. Front desk staff very personable and friendly. Easy check in and check out.
Stayed in March 2023
Reviewed: 3 March 2023
Charles
United StatesTrouble with toilet flushing
good location, good breakfast, nice room
Stayed in February 2023
Reviewed: 21 February 2023
James
United Statesboth the room sink and bathtub/shower drains were clogged and very slow to drain. room was dusty.
location
Stayed in February 2023
Reviewed: 8 February 2023
Gary
United StatesMattress seemed worn out. Not very comfortable. Slow to get hot water to bathroom and shower. We’re supposed to serve breakfast until 09:30, however when we went down at 09:15 almost everything was put away. When I asked she said oh really, what time is it?
Quick check in. Room was ready early actually.
Stayed in February 2023
Melbourne, Australia
Barcelona, Spain
Melbourne, Australia
Santa Susanna, Spain
Benton, USA
Salina, USA
Ischia, Italy
Puerto de Mogán, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content