15707 Oak Grove Boulevard, Lakeway, TX 78734, United States
#5 of 7 hotels in Lakeway
Guests' ChoiceBased on 65 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.1
Value for money
7.6
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 7 January 2024
Johnny
United StatesLocation
Stayed in January 2024
Reviewed: 3 December 2023
Ingrid
United StatesBugs in the room- had to change rooms
Location
Stayed in December 2023
Reviewed: 25 September 2023
Juan
United StatesThat they charge my credit card while I am paying through booking.com so now I am low on funds
The free breakfast and pool
Stayed in September 2023
Reviewed: 15 June 2023
Arthur
United StatesNothing
The breakfast was good, I liked the variety of foods you served and switched it out daily. The only thing I would have liked is more fresh fruit, but I understand that gets more pricey. Bananas were fresh and good and the coffee? Way better than Starbucks!
Stayed in May 2023
Reviewed: 11 June 2023
Carla
United Statescoffee not changed in room from previous guest
location
Stayed in May 2023
Reviewed: 8 May 2023
Lois
United Statesa bit softer sheets. other than that, very good!
Breakfast food was very good! thank you!
Stayed in May 2023
Reviewed: 8 May 2023
Joey
United StatesThe wi-fi didn’t work so well and the shower head in room 218 wasn’t so great.
I really enjoyed the breakfast and location was perfect. 6 minutes from the venue of a wedding go I was attending.
Stayed in May 2023
Reviewed: 11 September 2022
Maren
United StatesVery average
Stayed in September 2022
Reviewed: 5 August 2022
C
United StatesGreat place to stay
Stayed in June 2022
Reviewed: 6 July 2022
David
United StatesRoom was hot
Stayed in July 2022
Reviewed: 15 April 2024
Ravindra
United StatesWe booked it via Booking.com under pet friendly hotel which it is not. When we checked in hotel staff neither told us they were not pet friendly nor that they charge $250 flat fee which is outrageous. Hotel had numerous problems, a detailed list (Over one page) was given to the lady at the counter on check out and we requested a discount of at least 20% and waiver of pet fee which she was unable to do. Total invoice of $981 for theee nights was considerably higher than the quote of around $570 on booking.com which is shocking. We request Booking. Com to reimburse us $311 over charge. This is most shocking. We like to be a loyal customer of Booking.com provided you reimburse us above amount . We can share a copy of our complaint list of our stay at this hotel on your request. Thanks in anticipation of a favorable resolution of our complaint. Thanks Ravindra R Vora
Not much.
Stayed in April 2024
Reviewed: 2 January 2024
Uday
United StatesReceptionist
Receptionist was with a attitude that she doesn't like to server the guests. Very rude and lazy behavior. I would not stay in this hotel again.
Stayed in December 2023
Reviewed: 26 October 2023
David
United StatesNO hot water in the room the first morning. Lighting switch did not work. Staff did NOTHING to address either issue. Breakfast was the worst I've had in a Holiday Inn or Express. This hotel operates on the CHEAP !
Stayed in October 2023
Reviewed: 6 October 2023
Derek
USAStaff very friendly clean
Stayed in October 2023
Reviewed: 2 October 2023
Bruce
United StatesThe amenities were sparse. In the room and what was available. Breakfast was terrible. First day the food was never replenished and there was no more available, second day something was burnt and odor remained
Was very clean
Stayed in October 2023
Reviewed: 14 September 2023
Conrad
United Statespool was out closed for half our stay and was accidentally opened when it should not have been due to too many chemicals in the water and my family and I swam in it twice when if was full of dangerous amounts of chemicals. Also staff didn't really seem to care that it was closed. They were just like well that's how it is sorry kind of attitude.
Stayed in September 2023
Reviewed: 10 July 2023
Baldemar
United Stateslocation
Stayed in July 2023
Reviewed: 12 April 2023
Krantz
United StatesWe had a 2 Br suite, the king and queen beds were nice and comfortable but the pull out couch bed was awful so didnt use it. Kitchenette was really tight and sink was super small with no counter space to store any dry foods for extended stay like for a few night holiday.
Pool was nice for this level hotel and so was the common area, nice and updated. Breakfast was good but had to eat with Styrofoam plates and plastic utensils.
Stayed in April 2023
Reviewed: 3 April 2023
Tatyana
United StatesBreakfast was delicious 😋
Stayed in April 2023
Reviewed: 15 March 2023
Tomas
NetherlandsLoud noise from some units from the back side of the hotel, was disturbing during falling asleep. Breakfast had 3 hot items: pale pattys, omelet, some gray liquid with pale gray sausage pieces. For this price better breakfast was expected.
Clean and tidy. Comfortable beds.
Stayed in March 2023
Reviewed: 18 August 2022
Pamela
United StatesThe elevator delay going from middle floor when in a hurry to leave
Quick check in - great breakfast - comfortable bed & courteous check out...
Stayed in July 2022
Reviewed: 16 July 2021
Heather
United StatesEverything was Great, they were short staffed, but overall everything was Great
Stayed in April 2021
Reviewed: 13 August 2022
Anonymous
United Statesthe room and the toilet was dirty the staff wasn’t friendly
Stayed in August 2022
Reviewed: 22 May 2021
Anonymous
United StatesReserved a suite on the booking.com app and got a simple room when we got to the hotel. When I asked abt it, they told me there were no more suites available and I needed to call booking.com to figure out the rest.
Stayed in April 2021
Showing 1 – 25
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