5171 Brecksville Road, Brecksville, OH 44286, United States
#1 of 1 hotels in Brecksville
Guests' ChoiceBased on 156 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.7
Staff
8.3
Value for money
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 December 2021
Rita
United StatesIt wasn’t the cleanest. Desk lamp was broken. Missing the coffee pot. Fridge was defrosting and leaking. Dirty toilet seat. Hair on the bathroom floor. ( I did notify the staff of problems. They made a note.) Hot tub out of order.
Right off the turnpike. The breakfast was great! The staff was friendly.
Stayed in December 2021
Reviewed: 11 December 2021
Kylie
United StatesBath tub had hair in it and no soap on the dispenser. Pool was not open at posted times, when staff opened it there were dirty towels all over and no clean towels and did not turn on any lights, only 2 bath towels in the room when booked for 4 when we went to the desk for more was given attitude.
The night desk attendant was very kind and helpful. Breakfast was a nice variety.
Stayed in November 2021
Reviewed: 7 November 2021
Andrea
United StatesThe hotel was really dirty. The pool had not been cleaned. They were hairballs floating in the pool and the tile had not been washed in years. The bathroom smelled like cigarette smoke. The doorknobs throughout were caked with grime. The wall in the staircase had a biological stain.
The location was good. The staff was really nice. There was a king size bed.
Stayed in November 2021
Reviewed: 31 October 2021
Jessica
United StatesOur hotel room was not very clean. Found a handful of big toe nail clippings that I continued to pick up and tried to ignore . Then I found small pieces hair all around the bathroom. We tried to make the best of it bc it was only for one night. Then we get a call that someone complained that we were loud l at 5pm , “ crawling around on the ground”. we definitely were not considering that we found toe nail clippings around on the floor.. Then we found out it was the room beside us playing music loudly and to put it nicely having too good of a time but we didn’t care but apparently someone did and assumed it was our room. I’ve stayed in so many hotels throughout my life and never got complaints from our room being loud. especially at 5pm during the day. Our TV was louder then us. Just really took me by surprise, wouldn’t recommend this hotel.
close to our vacation area.
Stayed in October 2021
Reviewed: 10 September 2021
Rochelle
United States.
Bed was amazingly comfortable!
Stayed in September 2021
Reviewed: 28 August 2021
Wendy
United StatesWe loved the jacuzzi room!
Stayed in August 2021
Reviewed: 9 August 2021
Rola
CanadaThe lack of cleanliness and the service
Good location
Stayed in August 2021
Reviewed: 1 July 2021
Richard
United StatesThe hotel grounds, common areas and room were FILTHY! There were bags of garbage piled up outside, dirty lobby floor, elevator, hallways. The room was dirty and smelled.
The bed was comfortable and the staff were pleasant.
Stayed in June 2021
Reviewed: 17 June 2021
Jeffrey
United StatesGood
Stayed in June 2021
Reviewed: 25 November 2023
Anonymous
United StatesLocation in front of a motel
Very nice staff great breakfast
Stayed in November 2023
Reviewed: 21 October 2023
Anonymous
United StatesVery clean good food
Stayed in September 2023
Reviewed: 15 April 2024
Tompsett
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 15 March 2024
Dobrowolski
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 5 December 2023
James
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 6 November 2023
Brenda
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 13 August 2023
Susan
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 14 July 2023
John
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 12 July 2023
Ira
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 26 May 2023
George
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 3 May 2023
Edward
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 27 March 2023
Sherri
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 3 March 2023
David
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 23 December 2022
Mario
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 10 December 2022
Karen
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 29 November 2022
Marquetta
United StatesThere are no comments available for this review
Stayed in September 2022
Aviemore, UK
Málaga, Spain
North Conway, USA
Malga Ciapela, Italy
Ho Chi Minh City, Vietnam
Houston, USA
Vagliagli, Italy
Sarajevo, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content