5171 Brecksville Road, Brecksville, OH 44286, United States
#1 of 1 hotels in Brecksville
Guests' ChoiceBased on 156 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.7
Staff
8.3
Value for money
7.7
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End of dialog contentReviewed: 20 May 2024
Sarkar
United StatesAC was noisy even when off, toilet needed adjustment, unable to print in the business center but the staff helped us to get it done
Breakfast was great, staff were friendly, beds were very comfortable, gym was adequate
Stayed in April 2024
Reviewed: 31 March 2024
Lamers
United StatesGreat customer service. And great staff at the breakfast offering. Clean and consistent food.
Stayed in March 2024
Reviewed: 4 March 2024
Peter
United StatesHallway noise loud, talking after 11 and we believe some kind of noise from the hall heater, as we are at the very last room end of hall
Stayed in March 2024
Reviewed: 19 February 2024
Ted
United StatesShort of staff. Pool out of order for no good reason except short staff. Breakfast selections not refilled within 30 minutes of closing. Outside walks not cleared of snow.
Clean room. Good HVAC control. Excellent breakfast if you get there early. Lots of parking.
Stayed in February 2024
Reviewed: 23 November 2023
Jerry
United StatesBreakfast options
The room was comfortable
Stayed in November 2023
Reviewed: 1 November 2023
Douglas
United StatesEasy to find. Clean, comfortable and good breakfast
Stayed in October 2023
Reviewed: 9 October 2023
Eddy
United StatesThe hot tub & pool were nice however the chemicals were either too strong or the room had poor air circulation. My eyes kept burning & it made my daughter cough often. We didn’t stay in there as long as we planned.
Breakfast was good. Nice room and bathtub.
Stayed in October 2023
Reviewed: 24 September 2023
Michele
United StatesThere was hair on the floor in the corner by the shower.
Better than the usual free breakfast
Stayed in September 2023
Reviewed: 9 August 2023
Dawn
United StatesVery small refrigerator, no vent fan
Good location, nice size room
Stayed in August 2023
Reviewed: 7 August 2023
Marian
United StatesConfusion about how to pay for snacks
Comfortable beds, clean bathroom
Stayed in July 2023
Reviewed: 6 August 2023
Alan
United StatesPricey at $200 per night for this hotel. Shower did not work but they fixed it within an hour - makes you wonder if they checked the shower when cleaning.
Breakfast was very good. Beds comfortable.
Stayed in July 2023
Reviewed: 2 June 2023
Zanele
United Statesthe room and the breakfast is good
the room was clean and well kept, but they were doing construction and the plastic covers were all over it made the price of the place not worth it
Stayed in May 2023
Reviewed: 13 May 2023
Ernst
United StatesWater for showers in evening were not hot enough. More towel bars or hooks would be helpful.
Breakfast options were great, including omelets, bagels, yogurt, fruit & cereals. Bed was comfortable and room was quiet. Close to Cuyahoga Valley National Park, our destination in the area.
Stayed in May 2023
Reviewed: 4 April 2023
Diane
United StatesI didn't like that I had to go downstairs several times to get a key card to open my door. I finally the man at the front desk come up with me to let us in.
I liked the size of the room,we had an addition couch incase we needed extra sleeping room, it was very clean and beds were very comfortable.
Stayed in April 2023
Reviewed: 17 March 2023
Jeffrey
United StatesReserved a king size bed but got two queen size beds
Stayed in March 2023
Reviewed: 6 March 2023
Andrea
United StatesKids running through halls all hours of the night past 2am.
Glad to have a breakfast and was very comfortable there. The suite with jacuzzi was wonderful.
Stayed in March 2023
Reviewed: 19 February 2023
Kimberly
United StatesEveryone working was very friendly. We had a spa tub in the room. There was no plug to fill the tub. Front desk and maintenance were very nice, quickly found a plug and allowed us use of the tub. Tub is old and needs repair but was ok to use.
Stayed in February 2023
Reviewed: 7 January 2023
Alan
United StatesBreakest was good the bathroom in my room is not clean hair and not mine in the shower
Stayed in January 2023
Reviewed: 3 January 2023
Betts
United StatesThe bedding was updated but disappointing. There were stains on the bedding and some crumbs near the bed as well. The shower drain cover was sitting out of the tub and you could see all of the hair stuck in the drain. There was also a lot of trash surrounding the property which could have been a result of a recent storm.
The Breakfast was good. The rooms were updated and comfortable. It could have been a little cleaner but all in all a good value.
Stayed in January 2023
Reviewed: 16 November 2022
Emily
United StatesPaid for a spa room that didnt exist. Couldn't be compensated because i booked through 3rd party. Also there no bath towels available, not even after i had asked.
Breakfast was good. Hotel was clean. Staff was friendly.
Stayed in November 2022
Reviewed: 14 November 2022
Billy
United StatesWe stayed 3 days with 2 queen beds. Only one was made up one day and neither the other 2 days, kinda odd. Shower soaps never refilled. Asked for replacement towels which were only given 2. Breakfast was awesome.
Stayed in November 2022
Reviewed: 12 November 2022
Noelle
United Statesclose to national park, restraunt, very nice staff
great location, helpful staff
Stayed in November 2022
Reviewed: 27 September 2022
Paula
United StatesThe only thing I could find that was a dislike was a stain on the floor between the beds. Also being next to the ice machine sucked. I will definitely stay again but not next to the ice machine, lol
The continental breakfast was amazing. The staff was very friendly. The hotel was quite lovely.
Stayed in September 2022
Reviewed: 11 September 2022
Traci
United StatesRoom had a bad odor when entering.
Convenient
Stayed in September 2022
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