151 West Orchard Street, Hayden, ID 83835, United States
#2 of 5 hotels in Hayden
Guests' ChoiceBased on 607 hotel reviews
7.6Cleanliness
7.7
Comfort
7.7
Location
8.8
Facilities
7.9
Staff
8.7
Value for money
7.2
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Dominique
United StatesMy only complaint, which was why we booked here is that it said it had a hot tub amd pool which is important to us when picking a hotel and it does not. For the price I and not having a pool or hot tub, it wasn't worth it. Paying 75+ each for the use of the Waterpark ontop of a 300+ room stay not worth it just for a hot tub use.
Loved the hotel it was amazing, I had no idea it was so close to many activities. We will definitely be back.
Stayed in May 2024
Reviewed: 13 May 2024
Gayle
United StatesThat the hotel was an older building ,could through the walls above and beside us. The beds need to be updated.
That it was close to Silverwood. And easy access.
Stayed in May 2024
Reviewed: 30 April 2024
Rose
United StatesThe water slides were leaking and couldn't enjoy our patio on the first floor
The convenience of being close to everything was very nice
Stayed in April 2024
Reviewed: 22 April 2024
Nathan
United StatesThe triple play arcade was a little pricey but made due
Location with plenty to do
Stayed in March 2024
Reviewed: 15 April 2024
Karla
CanadaWe loved the convenience of having everything under one roof! The kids love it!
Stayed in February 2024
Reviewed: 3 April 2024
Helvey
United Statesthe bathroom in our room was not good. the wallpaper was peeling and it had several areas of black mold on it.
the easy access to Triple play, the staff was friendly, rooms were made up nicely
Stayed in March 2024
Reviewed: 10 March 2024
Scully
United StatesRooms are dark, beds need updating - the two in our room were like bowls. It would be nice if there was attention to detail in the upkeep, whomever painted it slopped it on baseboards and trim.
Great location and water park next door.
Stayed in March 2024
Reviewed: 1 January 2024
Jeannie
United States.There are never enough chairs by the pool, and the hottub wasn't working for part of the time we were there. Most of the staff was amazing, but a couple of the times we would go to an attraction and have to wait a while or go find someone to come to the attraction to run it. .
We come to Truple play atleast twice a year because it's easy for each member of the famiky to have a good time.
Stayed in December 2023
Reviewed: 31 December 2023
Laurie
CanadaCan’t think of anything. Impressed by all.
We came with our whole family (18) and bought the Triple Play passes. We had a blast. The check in guy let us store luggage in the conference room (thank you!) and a hot breakfast was really nice. We needed more towels and the cleaning lady was fabulous. What a great staff! We were impressed with the Triple Play variety of choices. A great family getaway!
Stayed in December 2023
Reviewed: 4 December 2023
Kylie
United StatesPillows could use to be replaced
Have been there a couple of times and always a great experience and clean.
Stayed in December 2023
Reviewed: 26 November 2023
Brent
United StatesIt appears that the property is becoming a little dated.
Close proximity.
Stayed in November 2023
Reviewed: 19 November 2023
Bill
United StatesLittle pricey
Ok maybe some different things but very nice
Stayed in October 2023
Reviewed: 13 November 2023
Andrea
CanadaFun atmosphere, lots to do.
Stayed in August 2023
Reviewed: 10 November 2023
Mckinnon
CanadaLots of variety and food.
Stayed in October 2023
Reviewed: 10 November 2023
Jessica
United StatesNo access to a hot tub
Breakfast
Stayed in October 2023
Reviewed: 28 October 2023
Lopez
United StatesFor our first time there it was a very family friendly place everyone was so very helpful when it came to checking in and passes where easy to purchase great prices. Definitely coming bavk and making it a 2 to 4 day experience not just one night. Breakfast was amazing many yummy options to choose from.
Stayed in October 2023
Reviewed: 25 October 2023
Elsa
United Statestoo crowded for all of us
breakfast was provided & good value for the stay. Also next to the indoor amusement park
Stayed in October 2023
Reviewed: 22 October 2023
Steve
United StatesThat we did not get a bigger discount staying at the hotel for the fun /wet park with in the same building. wish we had a room with a view ,instead of the water park tubs.
I loved the free breakfast. Location was close to my family ,whom I was visiting. easy to find.
Stayed in October 2023
Reviewed: 11 October 2023
Oelke
USANo notice that hot tub was out of order, room had not been cleaned very well. Garbages hadn't been removed, clearly not vacuumed, there was food on the floor, chair and desk area.
That I had the entrance from the room to the hot tub
Stayed in October 2023
Reviewed: 6 October 2023
Mark
United StatesHotel seemed to be in need to remodeling areas: laundry. hall carpet, a first floor side entry door would not lock. I stayed on the first floor and was concerned for my safety. I mentioned this door to the desk clerk.
Good breakfast.
Stayed in September 2023
Reviewed: 5 October 2023
Richard
United StatesBreakfast, location
Stayed in September 2023
Reviewed: 30 September 2023
Oelke
United StatesThe vending machines lol
The room I got and the staff.
Stayed in September 2023
Reviewed: 26 September 2023
Williams
United StatesLong walks up the waterside haha
Great staff. Nice size family room.
Stayed in September 2023
Reviewed: 25 September 2023
Christa
United Statescommunication between attractions and desk. Didnt realize the discounts you can get through the hotel when checkin wasnt until 4pm.
Attractions, breakfast and room
Stayed in September 2023
Playa del Ingles, Spain
Salisbury, UK
Beijing, China
Bucharest, Romania
Betws-y-coed, UK
Tbilisi City, Georgia
Štinjan, Croatia
Black Hawk, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content