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  5. Reviews of Holiday Inn Express & Suites Monroe, an IHG Hotel

Reviews of Holiday Inn Express & Suites Monroe, an IHG Hotel 3 stars

1687 North Dixie Highway, Monroe, MI 48162, United States

#4 of 9 hotels in Monroe

Guests' Choice

Review score

Based on 118 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Other Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet paper lol.

    The breakfast was AMAZING!! We had the hot tub suite and it was very spacious. The only complaint that I have is that the toilet was horrible. I would definitely stay again!!

    Stayed in May 2024

  • Reviewed: 22 April 2024

    9.0
    Nice 1 day stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about

    The check in Saturday afternoon was wonderful, I smelled bleach and freshness! Front desk clerk was so polite and helpful. My roo. Was really pretty an clean. 1 complaint that was fixed asap the heat went off an stayed off night clerk gave a polite customer service attitude and I love that! She gave us an extra blanket too!! The breakfast was great with a couple choices or 3 for meats and the sides went well. 10/10 I'd book this location again! Noose level 1-2 upstairs walkers lol

    Stayed in April 2024

  • Reviewed: 20 March 2024

    7.0
    Quiet hotel with a wonder breakfast!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    The room could've been cleaner, for the length of stay, they didn't provide enough coffee in the room, the sheets were never changed and we were there for (5) days.

    They offer a phenomenal breakfast buffet every morning!!

    Stayed in March 2024

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Other Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My blinds were broke.

    Friendly and helpful staff. Very pleasant and professional.

    Stayed in January 2024

  • Reviewed: 7 November 2023

    7.0
    Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We were sent to a room that was still being cleaned. They did get us a new room. Also the pool was a little dirty looking. We decided not to swim. The elevator also made some noises. The bed was a bit hard.

    Location was decent but really couldn't walk anywhere. Seemed to be pretty clean.

    Stayed in November 2023

  • Reviewed: 18 September 2023

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I liked the beds in the room the dispensers for body wash, shampoo ,conditioner, lotion, were all empty. The toilet paper is rough as cardboard that should not be at the price of 130.00 a night. There was pink mold in the corner of the tub. Around the sink plug was a nasty brown black ring. The vanity back was very dusty. Only one sugar pack with napkin sweet and low plus stirrer and napkin in the room fo 2. The beds were comfortable the carpet could have been better vacumed. Over all could have been better cleaned. Staff were friendly.

    Stayed in September 2023

  • Reviewed: 2 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We had to change rooms because the TV didn't work.

    The location was wonderful.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was cleaned and nice, but no housekeeping service the following day. Not sure if that was normal for a two day stay, but not a deal breaker from staying there again.

    Room was large enough to feel relaxed

    Stayed in June 2023

  • Reviewed: 14 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No problems. Even with the hot water not being available till later in the day.

    Great location for touring the area. Minimal night noise. Room clean. Breakfast awesome!

    Stayed in June 2023

  • Reviewed: 30 May 2023

    8.0
    Very nice place. I would recommend it.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The only issue was very small ants in the room. I did not see them until morning. The pool was closed. Would have had to go to the property next door to swim.

    Friendly staff. Clean quiet room. Great breakfast.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    9.0
    nice place to stop for the night
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the pool was closed for the time being

    spacious rooms, comfortable beds, amazing breakfast selection

    Stayed in May 2023

  • Reviewed: 26 April 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed

    Comfortable and convenient

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    I booked a family suite. The booking said a king bed and two queen beds. No king bed we had to settle for a pull out couch & 2 queen beds. As the property said they didn't have room for that booking. I have contacted booking.com to let them know that I paid for a family suite and got a downgrade. Still waiting on the status. I will say the hotel is clean, the pool is not in fact heated. The pool is quite cold!!! It is however well maintained. Also I tried to message the hotel weeks in advance about my room and never got a response back! Which is a disappointment.

    Location was good.

    Stayed in April 2023

  • Reviewed: 17 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool could of been warner

    All the front desk personal were amazing friendly and helpful

    Stayed in March 2023

  • Reviewed: 1 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Breakfast

    Stayed in February 2023

  • Reviewed: 10 October 2022

    9.0
    Clean room, helpful staff, wonderful breakfast options.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wasn’t sure if the pool was just old or hadn’t been cleaned in 3 years. Disappointing because my daughter was excited about swimming but didn’t want get in.

    Stayed in October 2022

  • Reviewed: 5 July 2022

    9.0
    Very nice room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the only petty thing I could find would be the bathroom door was too tight for ease of opening and closing, also would have liked to have been informed that $50 added to bill for any charges that may have been made. Though t I was overcharged for my room when looking at ny credit card app that night, had to approach front desk about it to then find out why

    room had a lot of horizontal spaces for storage, bedding was excellent, tv larger than normal with plenty of channels to choose from. breakfast was good

    Stayed in July 2022

  • Reviewed: 9 May 2022

    7.0
    It works. Staff best part
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Good

    Stayed in May 2022

  • Reviewed: 3 April 2022

    8.0
    Very nice, but a truck got broken into in the parking lot.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The need better boat charging capabilities for all the fishermen they get.

    Very friendly check in process.

    Stayed in April 2022

  • Reviewed: 18 March 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    It was neat , clean , the staff were friendly.

    Stayed in January 2022

  • Reviewed: 9 March 2022

    9.0
    a good stay no surprises.
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 1 night

    they ran out of milk, and pancakes, with an hour left to go of breakfast time

    Breakfast was extensive far more than "continental" lots of options

    Stayed in March 2022

  • Reviewed: 25 October 2021

    9.0
    Nice hotel. Friendly staff
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a 10. Friendly chef. Very clean

    Stayed in October 2021

  • Reviewed: 3 October 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The curtains are see thru and the light shines in throughout the night.

    The room and bathroom was outstanding. I loved the shower

    Stayed in October 2021

  • Reviewed: 15 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The lady was arguing that the a/c unit should make the awful noise! I said I wouldn't stay in that room. So they moved us across the hall where there were adjoining rooms, which I had requested weeks before!! So they weren't going to accommodate that request to begin with!

    The location

    Stayed in June 2021

Showing 1 – 25

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