the pool was questionable. kids didn’t feel well after swimming. some of the breakfast items were over cooked.

location was easy to get too.

Stayed in April 2023

There was a used washcloth and bar of soap still in the shower. The breakfast was not good and super limited on items. No meat, no fruit, no yogurt.

Bed slept as needed.

Stayed in March 2023

bathroom was dirty. little shampoo/conditioner/lotion was used. There was trash in the fold up bed, and the phones in the room DID NOT WORK. Felt like they were there for decoration. Informed the front desk and it seemed like they didn’t care.

close to where we were going

Stayed in March 2023

Couldn't change TV channels unless you was right up at the TV.

The bed was comfortable

Stayed in February 2023

It said they had a pool and a spa. The indoor pool was ice cold and there wasn’t a spa. That was reason we choose this hotel was so our son could swim and we could sit in the spa.

The rooms were great. The staff was wonderful. The breakfast was fantastic.

Stayed in January 2023

The TV was difficult to use.

Stayed in December 2022

short staffed. no towels in pool then we got two for 4 people. no sheet for the pull out bed and boys had to sleep on a mattress with 2 small blankets. we were also charged for 2 nights when we cancelled one of the nights.

clean

Stayed in September 2022

There was so much road construction that you couldn't even get into the place once we finally did it was good. Got up the next morning to make some coffee...no coffee cups...grabbed a plastic cup so I could pout it into my travel mug, coffee pot wouldn't brew... Packed up my stuff went to the lobby for 24 hour coffee, both pots were empty... I survived but expected more

The beds were amazing!

Stayed in September 2022

Tables right in front of the elevator on the main floor and our floor made it cramped. On the main floor you had to guess what way those exiting where going so you could stand out of their way. We stayed for 3 nights, but we’re not offered extra towels or clean towels. We had a hide-a-bed for one of our people, but not blankets of sheets in the room to use on it.

The facility was kept clean. The maids let patrons have the elevator even though they had already waited through at least one elevator full of people.

Stayed in July 2022

breakfast mediocre, initially decaf was cold. the room had had some touch-up varnish done in furniture but we discovered by accident that it was still wet. hard to be very careful

location, nice staff

Stayed in May 2022

Location

It was noisy, off the beaten path, not near good restaurants. I didn’t trust my car being parked there..

Stayed in September 2021

The rooms were not soundproof at all, easy to hear noises from neighbors.

The room was spacious and comfortable, wifi was good. Front desk was nice and helpful. The breakfast was less than I expected--nutrigrain bars, coffee, juice, water, or sausage sandwich.

Stayed in May 2021

Convenient location

Stayed in May 2021

Rude staff, check in was not available even an hour after check in opening time. Limited towels in room, went to ask for more, “ we don’t have hand towels or wash cloths”. Room was dirty, air conditioner had crumbs, whole in window screen, couldn’t open without having bugs from the dump yard behind the parking coming in. Bathroom has mold signs and wall paper coming off.

Stayed in April 2024

Pet friendly, staff very professional and friendly. Very helpful. Clean & comfortable.

Stayed in April 2024

Not a complaint, I wasn’t going to use it.. but the pool was under construction at the time.

Room was clean, breakfast was great and location was close to places I needed to be.

Stayed in March 2024

Pool was closed

Breakfast was good and hotel was clean

Stayed in March 2024

Clean, comfortable room - near the elevator, like I requested.

Stayed in February 2024

When going to the front desk I had to wait and then told just a sec when they saw me.

The room was clean, big and comfortable

Stayed in March 2023

Pool was cold and chemical smell was terrible. Caused throat and nose irritation and sore throat in my daughter. My kids and I both were sneezing and had watering eyes. Also there is not a indoor pool, and a indoor heated pool. There is simply an indoor pool.

Staff was very friendly and helpful. Facilities were nice and clean.

Stayed in February 2023

rooms had no temp control, we had 3 rooms and 2 were stuck at 80 degrees and the other at 65. the tv didn’t work, water was not hot.

next to Starbucks

Stayed in November 2022

there was no mini fridge, just a whole where one should have been, the place was covered in dust, the vents on the ac/heater unit was FILLED with dust, dirt, and debre. there wa sa broken knob just on the ground behind the chair in the corner, the bathroom sink stop was not attached so it kept staying down and the sink would fill with water and I had to stick my hand in it and hold it up just to drain. the whole hotel smelled like pool chlorine and everyone hallway was extremely hot.

I liked…. the location. having a Starbucks and IHOP so close was great.

Stayed in November 2022

The front desk staff was horrible. We received notice that our stay was about to be charged to our card prior to the stay and a couple days later received confirmation that our payment was successful again prior to our stay. We reserved 2 rooms and when we arrived to check in they told my husband our payment declined and that we needed to pay for our rooms again if we wanted to stay and that it wasn’t on them. We stayed as every other hotel in the area was sold out due to the event we were attending and we were 3 hours from home at 12 am. I contacted booking.com and explained the situation to them and I was informed that they had no right to charge us for our rooms again as they could clearly see also that our payment was fully successful. I provided booking.com with all of the information and proof needed for the claim in which she also forwarded to the property. When she tried to contact the property they were very rude towards her and refused to refund us for the double charge. She explained to me that they had no right to charge us again there was nothing we had done wrong but that her conversation with the property went very horribly and that they seen no issue with charging us again. We use booking.com for all of our stays and have never had this issue so I know the issue wasn’t on their end!

Stayed in November 2022

I WAS CHARGED TWICE. CHECK IN WAS LATE AND NOT READY.

Nothing

Stayed in September 2022