The evening meal at the property's restaurant, Burger Theory, was wonderful -- BUT the waitress at breakfast was grumpy and not very accommodating. The toast was hard as a rock and my wife's breakfast was slimy.

Beautiful property and very convenient to the major highways. Perfect for an overnight stop on the way to or from OBX.

Stayed in April 2024

Rooms had bugs.

Convenience store and restaurant with breakfast buffet.

Stayed in March 2024

It was good

It was very pleasant and all was good

Stayed in March 2024

Nothing. Everything was phenomenal

Needs are so comfortable. Rooms are so clean.

Stayed in January 2024

The front desk was amazing .. the room size was big .. I really enjoy my stay ..

Stayed in January 2024

Would be nice to have a charger for electric vehicles on site.

I had a problem with my reservation, and Dee at the front desk helped me a lot. She took the time to review all the options with me, and investigate alternatives.

Stayed in November 2023

Check-in time late and stuff weas asking standard questions but process could be expedited. Don't ask me about my day I am tired. Its 7 pm

Very nice updated hotel, good breakfast

Stayed in November 2023

Sheets in both queen beds were not cleaned, lots of stains on the sheets which were very noticeable. Housecleaning was not able to provide me with washcloths, only towels — called the staff downstairs a total of 3 times in on day for washcloths (morning, noon and evening, did not receive them until a hour before midnight.

Loved the indoor restaurant Burger Theory. Loved the complimentary coffee and tea. Loved the heated indoor pool as well as the lounge area.

Stayed in November 2023

NA

The facility was clean and the customer service was great

Stayed in November 2023

Decor, chair in my room, as an example, had lots of marks on the cushion.

staff were super friendly which was nice. Hotel in all honesty looked as if it was ready for a refurb, looking tired.

Stayed in October 2023

There was no pool table The pool had no towels set out to dry off The night receptionist lied to us about the pool hours

The room was so spacious and the beds were comfy I slept like a baby but my sheet had nail polish stain on it that was the only turn off.

Stayed in September 2023

I requested a king room with a sofa I was given a double queen rolm

location access to hotel decor of room space in room

Stayed in August 2023

The carpet felt moist and dirty

I was centrally located, had parking, elevators came quickly and the rooms were spacious

Stayed in June 2023

The use of the microwave and small refrigerator. The plate wouldn't stay in place when it was on. The refrigerator barely kept our bottles of water chilled. So, keeping our leftover food had to be trashed. The chance of eating spoiled food was a huge fear to me. No manual temperature dial was found. Parking. Handicap parking. There are no signs posted where to walk to avoid the steep hill of steps or lights along the walkway by the steps outside on the slope/hill.

The hotel's location and our floor overall were quiet. Located near the elevators, we barely heard people talking loudly at all. Very peaceful at night. Ed checked us in. Reading the reviews, he was mentioned often. It was my pleasure to have him as our desk hospitality personnel. Ed was very professional, patient, and efficient. Staff greeted us as we left and when we returned to the hotel despite the time of the day or night. I especially want to mention the female with pretty pink nails (didn't get her name) who went above and beyond that bought fresh clean washed, right out of the dryer, warm, towels and washcloths straight to our room before we had to leave for our event. Thank you!

Stayed in June 2023

Doors could be more convenient for disabled users. My daughter was with me, but if I were traveling alone, I may have needed help to open the doors from my scooter.

I had a mobility scooter, and the access from the parking lot (handicapped parking spaces) to my room was very convenient.

Stayed in June 2023

Clean, off the highway, quiet, friendly staff, on site restaurant

Stayed in June 2023

The entrance. It's difficult to walk from your car up the hill to the lobby.

Sasha, the front desk receptionist, was very professional and polite. She listened to my concerns relative to room location and tried to accommodate me.

Stayed in June 2023

The breakfast was delicious

Stayed in May 2023

For the prices we paid, we should have had access to complimentary breakfast or snacks.

Cleanliness, friendly staff, convenient location

Stayed in May 2023

It was not an easy process to receive towels. We needed an extra set and the front desk said they had none and noone else was working to get any. The next morning we asked again and were told we had to be put on the list. Also there were no sheets for the pullout bed in the room

Nice location and eating option convenient

Stayed in April 2023

When approach by the young lady waitress she seem annoyed when she spoke to me … I only ask her was she our waitress.. she replied to me not in a friendly courteous way to hold on she will be with me which I understand but is how she said it.. again I approached her she used the commit WHAT IS THE PROBLEM I never said there was a problem… she was assuming again. As stated the gentleman who waited in my family who book a wedding and reception at the hotel took very good care in politeness of our guess for the reception held there over 250 people… Will come back and refer our friends and family Dates we attended March 17-19

Breakfast we had one waiter he was very very polite took special care of my family even until the last day … will look for him on our next stay…

Stayed in March 2023

none

very clean staff was excellent

Stayed in March 2023

nothing

clean, comfortable and beautifully designed.

Stayed in January 2023

Handicap bathroom was too small, My husband is a paraplegic, wheelchair status and non ambulatory. The sink and toilet were so close that I had to push him in side ways so he could sit by the side to brush his teeth, shave, etc. The shower was extremely small, I had to push him straight in, no room at all to get in and assist if he needed it, just room for the wheelchair only. For handicap assist, I would not book here again, thankyou

Not included with my stay

Stayed in January 2023