1900 Hilltop Drive, Redding, CA 96002-0210, United States
#26 of 34 hotels in Redding
Guests' ChoiceBased on 203 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.3
Facilities
7.2
Staff
8.3
Value for money
7.0
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Dcn
United StatesPaper thin walls. The appearance is dated. In great need of renovation - and yes they had a notice. 7 minute wait for a desk clerk to show up!
Location to EV charger . Nice Speakman shower head. Towels were not worn out!
Stayed in May 2024
Reviewed: 6 May 2024
Gail
United StatesNothing
Roomy
Stayed in May 2024
Reviewed: 4 April 2024
Ray
United StatesChecked out a day early and was told I would need to get in touch with booking.com for refund. I responded to a booking.com email for the refund but have not received anything yet. Including no response whatsoever.
Thought the breakfast was included, and it was not.
Stayed in March 2024
Reviewed: 15 January 2024
Dora
United StatesThe parking lot looked like as a trash area with lot of olds furnitures..we prepayed for breakfast but only the half of the group got originally breakfast voucher. And the room only had towels for 3 people although we booked the room for 4 people.
The room was nicely renovated and furnished. The size of the room was nice for 4 people.
Stayed in December 2023
Reviewed: 2 November 2023
Janisvlm
United StatesIn MAJOR need of a remodel, therefore rooms should have been discounted.
Staff friendly, plenty of parking for large auto/truck
Stayed in October 2023
Reviewed: 18 October 2023
Craig
United StatesHousekeeping only came by once in four days.
Having a restaurant on site was convenient.
Stayed in October 2023
Reviewed: 17 July 2023
Sally
United StatesRestaurant staff was rude and slow. We ending up walking out. Our server would not take our order when we asked multiple times and she made a face behind my husband’s back so we got up and left. Hammering going on above our ceiling at 8am.
Front counter staff was friendly and accommodating. Air conditioner was blasting.
Stayed in July 2023
Reviewed: 14 July 2023
Denise
United StatesPlace was being remodeled, elevator permit expired by 2 months so iffy, hallways super hot
Bed was great
Stayed in July 2023
Reviewed: 11 July 2023
Carol
United StatesMentioned above.
The staff was great. Nice, there's a restaurant right there. Free coffee in the room or at the front desk area. The only thing that was dirty was the hall carpets needed a good shampoo. The room was clean and comfortable.
Stayed in July 2023
Reviewed: 11 June 2023
John
United StatesDirty stained carpets in hallways
Breakfast was good. Staff at front desk very friendly.
Stayed in June 2023
Reviewed: 18 May 2023
Denise
United Statesmattress was super hard and A/C was loud
staff super friendly and fast, plenty of parking, clean, restaurant and outdoor pool on property, and centrally located
Stayed in May 2023
Reviewed: 8 March 2023
Termini
United StatesThey advertise free breakfast .. but there was none. Went to the restaurant and was told we needed to pay.
The staff was super helpful
Stayed in March 2023
Reviewed: 4 January 2023
Nicole
United StatesI couldn’t connect to Wi-Fi without calling someone to get it bypassed, my husband and kids devices wouldn’t connect at all, the toilet was super low, and wished the breakfast had been included. couldn’t get comfortable in the bed
location was great, friendly helpful staff, comfy pillows
Stayed in January 2023
Reviewed: 27 November 2022
Patty
CanadaNo breakfast and not even complimentary coffee in the lobby. Stayed at 10 different hotels on this trip and HI was the ONLY one that did not have complimentary coffee.
I was disappointed that breakfast was not included for the price we paid. My error....thought I was booking Holiday Inn Express 2 blocks away, which included free breakfast and had cheaper rates.
Stayed in November 2022
Reviewed: 7 November 2022
Rafael
United StatesThe hotel itself was in renovation so there was a bit of construction going on. Having to pay for breakfast separately was unexpected. It was also a little noisy as the I-5 freeway runs in the back of the property. Not too bad but I think I was tired enough to fall asleep quickly and it not bother me as much.
The beds were really clean and comfortable. Pillows were perfect! Enjoyed having two sinks in the room plus the bathroom was very spacious & great water pressure. It was nice having a gym & restaurant inside the hotel.
Stayed in November 2022
Reviewed: 24 October 2022
Dorn
United StatesThe facility is definitely in need of a renovation. It appears that is in the plans. The place is just worn down.
The facility is laid out nicely and the rooms are comfy. The staff was pleasant and helpful.
Stayed in October 2022
Reviewed: 24 October 2022
Maryann
United Statesit was good
Stayed in October 2022
Reviewed: 23 October 2022
Laurie
United StatesThe hot tub was broken. There were many things that needed repairs. Our shower door were in very bad shape and hard to move.
The restaurant food was good.
Stayed in October 2022
Reviewed: 9 October 2022
Steve
United StatesDated
Ok price for Redding should be 100.00 max
Stayed in October 2022
Reviewed: 13 September 2022
Charles
United StatesNo complaints.
The stay was comfortable, place was clean and staff was respectful and courteous.
Stayed in September 2022
Reviewed: 27 July 2022
Wendie
United StatesInterior parking and room was off the street with no noise with nice landscaping. It was relaxing.
Stayed in June 2022
Reviewed: 12 June 2022
William
United StatesThe refrigerator in the room was very loud with a whining sound. We had to move the very heavy chest it was in and unplucg it to get to sleep.
no complimentary breakfast, ate dinner at hotel, not breakfast. Dinner was good.
Stayed in June 2022
Reviewed: 20 May 2022
Steve
United StatesWe asked for extra pillows, and with a maybe half full hotel, were told there were no extra pillows. The room was clean but the hallways were in poor shape. Not what I expected for nearly $200 per night.
The location and restaurant were great.
Stayed in May 2022
Reviewed: 15 May 2022
Gary
United StatesBreakfast was late and breakfast staff is overworked.
One breakfast was okay.
Stayed in May 2022
Kirchhundem, Germany
Reith bei Seefeld, Austria
Cap-Chat, Canada
Paris, France
Point Lookout, Australia
Barcelona, Spain
Gallipoli, Italy
Smiths Lake, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content