5120 American Blvd West, Bloomington, MN 55437, United States
#22 of 46 hotels in Bloomington
Guests' ChoiceBased on 190 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 18 July 2023
Jean
United StatesThe above. Never been denied
I couldn't get in early and couldn't get ate check out even though I'm platinum eliteread above-mentioned above
Stayed in July 2023
Reviewed: 12 July 2023
Beverley
New ZealandNothing really
Nice room.Tidy. Coffee maker..
Stayed in July 2023
Reviewed: 4 July 2023
Beverley
New ZealandNice room. Comfortable bed, coffee maker, swimming pool..
Stayed in July 2023
Reviewed: 1 June 2023
Tatiana
United Statesna
very clean
Stayed in May 2023
Reviewed: 19 August 2022
Kennedy
United StatesWindow started leaking during heavy rain and caused our bed to get wet that was next to the window.
Did not eat there
Stayed in August 2022
Reviewed: 9 August 2022
Makoce
United StatesFirst I was given a standard king when I booked a king suite and it was not changed. The room had trash on the floor. The sheets and comforter had stains on them and absolutely no one came to clean our room for any of the 3 days we stayed there.
Not a lot.
Stayed in August 2022
Reviewed: 5 July 2022
Jessica
United StatesThe bathroom was incredibly small and a piece of the sink fell on my foot
The lady who checked is in was great
Stayed in July 2022
Reviewed: 15 June 2022
Tyler
United Statesthe phone number appears to be in accurate.
Cassie went above and beyond to make my stay wonderful.
Stayed in June 2022
Reviewed: 6 June 2022
Lonning
United StatesRoom was very misleading. Pictures posted online were not even a room in the hotel. Staff who checked me in was slightly snotty and rude, like I inconvenienced her to be checking in. Bathroom was extremely small. Booked this hotel because it showed pictures of a kitchenette and separate sleeping area, bur the room was small and cramped. When I asked about a different room I was told " yeah, none of our rooms have a kitchenette so sorry"
Bed was comfortable and lighting was good.
Stayed in June 2022
Reviewed: 27 March 2022
Christine
United StatesThe lobby was beautiful and Scott greeted us asked us what we were doing on our stay kids played pool went swimming and the hours were great for pool
Stayed in March 2022
Reviewed: 3 January 2022
Heidi
United StatesFriendly staff family friendly and relaxing too
Stayed in January 2022
Reviewed: 28 November 2021
Schnobrich
United StatesNothing
Staff was very friendly, was greeting by Jennifer at Check-In and always nice and helpful. Sean was very helpful with questions I had
Stayed in November 2021
Reviewed: 28 October 2021
Joseph
United StatesNo hot water upon morning of checkout. Staff said they would look into it. Also said, we had a similar issue last week. Not acceptable. Shows poor customer concern and service.
Room was great. Bedding exceptionally nice. Mattress was firm. TV system was easy to use.
Stayed in October 2021
Reviewed: 1 September 2021
”b”
United StatesRecent updates don’t hide the fact that bedrooms and bathrooms are still small and cramped, a/c is noisy, and coffee machine didn’t work
Location, location, location. Renovations on first floor and in lobby are very eye-catching and pleasing. Bed was comfortable.
Stayed in August 2021
Reviewed: 22 August 2021
Jennifer
United StatesClean modern rooms. Very comfortable.
Stayed in July 2021
Reviewed: 24 July 2021
Victor
United StatesMs Jennifer need to communicate better with color people. She complained that she hates third party booking. That’s not my fault I paid for my room and breakfast before I arrived. Also I had to call twice to the front desk because my tv in my room was missing a controller. In which she never answered the phone so I had to go down stairs to request one. And there was no one in the lobby.
The breakfast was fine. After explaining to the staff Ms Jennifer that I paid for breakfast she still gave me a hard time.
Stayed in July 2021
Reviewed: 22 June 2021
Jane
United StatesRooms were not very clean. No information or directories in the rooms. The website stated that there was breakfast area and there was none and we had a birthday party with five girls and nothing for breakfast!!!
The pool
Stayed in June 2021
Reviewed: 2 August 2021
Anonymous
United StatesNice hotel....great staff
Stayed in July 2021
Reviewed: 31 July 2021
Anonymous
United StatesWe went down in the morning to what we thought was a Free continental breakfast and was brought a bill when we were done. Everyone was nice but didn't say anything about a cost. My 20 year old Son had a simple bowl of cereal and we payed $10. for him to eat.
Rooms were clean and beds were very comfortable. Staff greeted us very nicely and enjoyed the pool and hot tub.
Stayed in July 2021
Reviewed: 27 September 2023
Anonymous
United StatesNo hot water but after letting them know they fixed it
Stayed in September 2023
Reviewed: 18 September 2023
Anonymous
United StatesI didn’t like that the toiletries were single use plastic bottles. I think it could’ve been improved with like wall mounted dispensers to cut back on plastic waste.
Great location. Clean rooms. Friendly staff. Extra fluffy pillows were so amazing!
Stayed in September 2023
Reviewed: 1 June 2024
Andrew
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 May 2024
Nancy
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 10 May 2024
Cheryl
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 May 2024
Nicole
United StatesThere are no comments available for this review
Stayed in April 2024
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