13351 State Road 535, Lake Buena Vista, Orlando, FL 32821, United States
#202 of 388 hotels in Orlando
Guests' ChoiceBased on 2168 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.7
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 5 June 2024
Wendy
United StatesBREAKFAST. It was not good, food was cold, and price was WAY too high. We were deceived into believing that breakfast was included for all but were only given 2 free breakfasts. We paid almost $60. Should have gone to McDonalds
Location, pool, staff, tiki bar, provisions shop
Stayed in May 2024
Reviewed: 30 May 2024
Chynna
United StatesCleaning staff started knocking on the door trying to clean the room starting at 9am. They came back twice before it was even time to check out.
The room was big and very clean. The room was also located near the pool. Easy access.
Stayed in May 2024
Reviewed: 28 May 2024
Laurance
United Stateswater pressure
Setup of the room
Stayed in May 2024
Reviewed: 28 May 2024
Martha
United StatesNo breakfast included and tiky bar was not inside the pool
Location
Stayed in May 2024
Reviewed: 28 May 2024
Angel
United StatesNo hot water in shower
The cleanliness
Stayed in May 2024
Reviewed: 28 May 2024
William
United Statestoo much traffic in area, no water pressure at all and no hot water
large room amazing beds very clean room
Stayed in May 2024
Reviewed: 24 May 2024
Regina
United StatesEverything was perfect EXCEPT we arrived around 6:00 PM and our rooms were not available until 7:30 PM. There were 7 of us and we wanted to get checked in and to our dinner reservation with friends by 6:30 PM (it was a Disney Dinner Reservation only 10 minutes away). Due to the late check-in, we sat waiting to get our belongings into our two rooms and freshen up from our 6-hour drive, which would have been only three if we hadn't experienced a flat tire en route. Most did not want to go to the restaurant until we checked into our rooms. Only one of us went to the dinner and, this started some bad relationships for the next three days.
Stayed in March 2024
Reviewed: 24 April 2024
Lisa
United StatesNothing
Clean and staff very attentivy
Stayed in February 2024
Reviewed: 23 April 2024
Devah
United States2nd night room next to us was very loud early at 430 am Certain people hogged the hot tub
Helpful staff that let me check in early when I arrived early...
Stayed in April 2024
Reviewed: 22 April 2024
Marguerite
United StatesHousekeeping not very friendly Elevator needs tune up Slow and out of order
Front desk helpful
Stayed in April 2024
Reviewed: 22 April 2024
Keisha
United StatesOut of date, room looked old
Location
Stayed in April 2024
Reviewed: 21 April 2024
Francine
CanadaLocation
Stayed in April 2024
Reviewed: 21 April 2024
Sharon
United StatesN/A
The amenities, the location to parks and restaurants.
Stayed in April 2024
Reviewed: 19 April 2024
Carol
United StatesFurniture needs to be replaced- chair at desk had ripped arms
Stayed in April 2024
Reviewed: 18 April 2024
Carlos
United StatesStaff very professional
Stayed in April 2024
Reviewed: 8 April 2024
Azucena
United StatesThe location was perfect!
Stayed in April 2024
Reviewed: 7 April 2024
David
United StatesThere is no free breakfast even though booking.com says there is
The location was good.
Stayed in April 2024
Reviewed: 23 March 2024
Helen
United KingdomAddress given by Booking.com took us to a plot of land in Wintergarden!
Great location to Disney Springs. Lovely pool. Clean rooms
Stayed in March 2024
Reviewed: 22 March 2024
Paul
IrelandIt's tired and needs some love
Price and location
Stayed in March 2024
Reviewed: 20 March 2024
Timothy
AustraliaNo complaints. Everything was very good.
The on site Applebees restaurant is fantastic and the food prices are excellent! Hotel location is great and I had a very comfortable stay. King bed was great and wifi connection very good also.
Stayed in March 2024
Reviewed: 18 March 2024
Alicia
United StatesThe beds are AWFUL. So uncomfortable and loud when you want to turn over to sleep. Luckily we were out most of the time but were upset the 2 nights we had to sleep there.
The proximity to everything we needed for our trip including food places and Disney springs. The best parts for us was the fact that they had a children’s mini movie theater in the lobby and a small but cool arcade area we had tons of fun in. Wish we had a chance to look in the small convenience type store we saw in there. Looked cute when we passed by. The poolside bar was fun for both my kids and husband, they even had children’s drinks so they don’t feel left out.
Stayed in March 2024
Reviewed: 11 March 2024
Britt
United StatesIt was hard to find
Location, beds were comfortable
Stayed in February 2024
Reviewed: 11 March 2024
Kelli
United StatesThe cost was a little high.
The location and cleanliness was great.
Stayed in March 2024
Reviewed: 9 March 2024
Stella
PanamaI left my earrings in the room and the staff didn't find them.
Location room etc
Stayed in March 2024
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