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Reviews of Stay Hotel Waikiki 3 stars

2424 Koa Avenue, Waikiki, Honolulu, HI 96815, United States

#239 of 304 hotels in Honolulu

Guests' Choice

Review score

Based on 221 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    8.7

  • Facilities

    6.3

  • Staff

    8.0

  • Value for money

    6.8

  • Free WiFi

    6.9

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Showing 76 – 100

  • Reviewed: 13 June 2022

    1.0
    Sorry, I can't recommend this hotel to anyone.
    • Business trip
    • Solo traveller
    • Boutique Queen Room
    • Stayed 8 nights

    There is a popular karaoke in the lobby of this hotel. Every night, people are yelling, screaming, and smoking. Sometimes, you can smell weed in your room BECAUSE YOU CAN NOT FULLY CLOSE YOUR WINDOWS. And please give up to use wifi.

    The best location just behind Waikiki. The price is quite reasonable. Free coffee and free computers and printers are also great. Every staff is kind and considerate.

    Stayed in May 2022

  • Reviewed: 11 May 2022

    8.0
    Close to beach, great value!
    • Leisure trip
    • Solo traveller
    • Boutique Queen Room
    • Stayed 4 nights

    Everything was great

    Excellent place, a block from the beach! Free tea and newspaper every morning and free chairs and beach stuff all day. At night they have a karaoke bar right in the lobby. (can be slightly chaotic and noisy). Nearby food, shopping, restaurants and activities.

    Stayed in April 2022

  • Reviewed: 18 April 2022

    8.0
    cool place to stay
    • Leisure trip
    • Couple
    • Twin Room with Two Beds
    • Stayed 10 nights
    • Submitted via mobile

    the beds so small

    walking distance to the beach

    Stayed in March 2022

  • Reviewed: 12 April 2022

    8.0
    GREAT
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 6 nights

    THE LAST DAY WE HAD TO WALK DOWN EIGHT FLOORS BECAUSE THE LIFT HAD STOP WORKING

    very close to everything

    Stayed in April 2022

  • Reviewed: 30 March 2022

    4.0
    Not a good place for children.
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    It was very noisy morning 7:00 am until 3:00 am. Having an adult bar added to the outside noise. Next door establishment had renovations going on and it was very loud.

    Walking distance to Waikiki

    Stayed in March 2022

  • Reviewed: 23 March 2022

    10
    Great homey spot in a great location
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Didn't have a pool or hot tub. No coffee maker in the rooms and neither bathroom tub stopper worked for baths.

    Great location near the beach and shops. A lot to do within walking distance.

    Stayed in March 2022

  • Reviewed: 23 March 2022

    1.0
    Wouldn't recommend this hotel to my worse enemy- Absolutely Horrible
    • Leisure trip
    • Family with young children
    • Twin Room with Two Beds
    • Stayed 6 nights

    This hotel is absolutely horrible. The only thing positive thing regarding this hotel is the ABC store 2 doors down and it is 1 block from the beach. The room was smaller then a Dorm room. Blood on my sons Mattress cover, in fact several stains and marks, as well I was told by housekeeping that these are never changed between staff so they dont know if they are dirty. No House keeping, had to request 3 times for trash to be dumped in my room and it wasnt until I made a scene in the lobby until the linen was changed and the trash was taken out. Misadvertised as having a working TV- misinformation. The TV shut off every 10 minutes. Again complained to the staff- NOTHING WAS DONE. The Manager at this location needs to be fired. Her customer service skills were absolutely horrible, telling me not to be upset at having dried blood on my sons mattress sheets. MY SON DIDNT DESERVE THIS ESPECIALLY AT THE PRICE. Manger never attempted to fix my TV for check in after the incident. Black mold noted on the balcony. Stains on the curtains, not to mention had curtains held up by a rope. Had to ask for additional roles of toliet paper- stayed 1 week was only supplied originally with 2 rolls and never check in on. Noise level is tremendous.

    Stayed in March 2022

  • Reviewed: 14 March 2022

    1.0
    Very poor
    • Leisure trip
    • Group
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Blood stains on sheets

    Stayed in March 2022

  • Reviewed: 12 March 2022

    8.0
    the staff was great they are what makes peoples experience worth it
    • Leisure trip
    • Solo traveller
    • Twin Room with Two Beds
    • Stayed 1 night
    • Submitted via mobile

    carpet can be upgraded

    how close it’s to everything

    Stayed in March 2022

  • Reviewed: 5 March 2022

    2.0
    will never stay there again. staff not helpful.
    • Leisure trip
    • Couple
    • Boutique Queen Room
    • Stayed 1 night
    • Submitted via mobile

    room noisy, bar downstairs open till very late at night. window aircon noisy and beside bed so sleep difficult with noise of aircon and street noise. also I requested a late check out till 2 pm( at stated cost of $75). room was not booked for the next day. Advised by desk staff that housekeeping manager had told them that it was not possible even though room was vacant.

    location- close to beach

    Stayed in March 2022

  • Reviewed: 2 March 2022

    1.0
    One Very Unprofessional Staff Member
    • Leisure trip
    • Solo traveller
    • Twin Room with Two Beds
    • Stayed 5 nights

    I travelled alone for the first time and the lady at the front desk said my room number out loud and kept asking very personal questions while the lobby was full of other guests. Not only that, someone called looking for me and the same lady gave them all of my information with out my consent. Luckily it was a concerned family member but it could have been a lot worse. Very unprofessional. Also, the rooms were not clean. The sheets had stains on them, the curtain and shower curtain have never been washed. Not a good stay.

    The location of this hotel is the only thing going for it. The staff and property was not up to my standards.

    Stayed in February 2022

  • Reviewed: 2 March 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Two Beds
    • Stayed 1 night
    • Submitted via mobile

    easy and communicative

    Stayed in February 2022

  • Reviewed: 22 February 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room with Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    Be prepared to higher noise from the street and surrounding areas.

    Great location close to famous Waikiki beach. The tea and coffee table in hotel lobby is great to start your day. Also the hotel staff is nice and try to help. Because of our evening flight, we asked to leave our luggage at reception during the day and it was not a problem. However we couldn't take a shower in the hotel in the evening, they provided us towels so we could take a shower on the beach.

    Stayed in February 2022

  • Reviewed: 15 February 2022

    10
    Yaay!
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The location is top, 1 block away from Waikiki beach. The staff is friendly. We had our 9yo son with us, he slept on the sofa. We could borrow beach stuff from the hotel (surf boards, beach boards, and a beach towel for each one), and we could keep it for the day after the checkout too. the Garage is below the hotel, not sure about the cost, but around $30 per night.

    Stayed in January 2022

  • Reviewed: 10 February 2022

    3.0
    Below average
    • Leisure trip
    • Solo traveller
    • Twin Room with Two Beds
    • Stayed 1 night
    • Submitted via mobile

    Need new carpets and oh man the ugly curtains hanging from a string.. super shabby. The step in the shower?? I mean what the heck is it 1950's ?? Need a major renovation..

    Location was spot on! Unfortunately the place is way too expensive. Really old and mediocre. Didn't want to stay in the room so was out most of the time 😅

    Stayed in February 2022

  • Reviewed: 8 February 2022

    9.0
    Clean good value
    • Leisure trip
    • Couple
    • Boutique Queen Room
    • Stayed 1 night

    Noth

    Perf

    Stayed in February 2022

  • Reviewed: 5 February 2022

    9.0
    Excellent location at the heart of Waikiki. Close to bus routes.
    • Leisure trip
    • People with friends
    • Twin Room with Two Beds
    • Stayed 10 nights
    • Submitted via mobile

    Morning staff (Lexus) and her morning associate at the front desk were always friendly.

    Stayed in February 2022

  • Reviewed: 4 February 2022

    1.0
    very rude staff, especially the woman with the blonde, her name seems to be Jeannette, I will never stay again there . T
    • Business trip
    • Couple
    • Twin Room with Two Beds
    • Stayed 4 nights
    • Submitted via mobile

    very rude staff, especially the woman with the blonde, her name seems to be Jeannette, I will never stay again there . Terrible behavior, terrible place, I would not recommend to anyone. very bad experience with this hotel . I have never seen such evil people. never stay in this hotel.

    very rude staff, especially the woman with the blonde, her name seems to be Jeannette, I will never stay again there . Terrible behavior, terrible place, I would not recommend to anyone. very bad experience with this hotel . I have never seen such evil people. never stay in this hotel.

    Stayed in January 2022

  • Reviewed: 3 February 2022

    4.0
    Would not come back or recommend to others.
    • Leisure trip
    • Solo traveller
    • Boutique Queen Room
    • Stayed 3 nights

    There was a desk but the chair was upholstered and low so you could not use it with the desk. This meant you are sitting in bed to use your computer. Wifi worked on computer but not on phone. Desk did not have an explanation. I think they need a better wifi system. Wouldn't have worked if you were there on business. There were facecloths but no hand towels. But the deal breaker for me was it was so so so noisy. Luckily I had brought my own earplugs. I hardly slept at all the first night. I was on the 7th floor but you can definitely here the bar next door, people screaming in the street till almost 3, and then the delivery trucks started at 5:00 am.

    I liked the closeness to the beach and the adjoining neighborhood beyond Waikiki. Variety of restaurant and food truck choices.

    Stayed in January 2022

  • Reviewed: 1 February 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Boutique Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    One staff member was very rude, yelled at my mother asking her what she was doing in the lobby even though she was a guest there. Rooms had hair in the drain, exposed wires so very unsafe for children. And very old dark. Curtains torn or dirty with stains. We did get moved to a better room but thehair in the drain was here also.

    Location was perfect Good location for young people or single travellors Balcony but there is no furniture The light in the second room was great but the first room was very dark

    Stayed in January 2022

  • Reviewed: 27 January 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Twin Room with Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    literally no windows, dirt and old stuff, nothing corresponds to the pictures how they advertise themselves. not a nice athmosphere as you can hear your drunk, high and loud neighbors who also stay in this hotel. was afraid that someone would rob me there even with my door locked

    location is not bad as its close to the beach

    Stayed in January 2022

  • Reviewed: 25 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Two Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly and very helpful. I had a issue with the tv not working and moved me to another room right away. They helped with the luggage. Very friendly staff.

    Stayed in January 2022

  • Reviewed: 25 January 2022

    8.0
    i Love it
    • Leisure trip
    • Group
    • Twin Room with Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bed is so high

    near beach

    Stayed in January 2022

  • Reviewed: 24 January 2022

    2.0
    Low budget hotel. Great location.
    • Leisure trip
    • Family with young children
    • Twin Room with Two Beds
    • Stayed 1 night

    the check in experience was extremely poor. the lady was rude to my son, and it took forever for her to check in.

    location is great. central but still quiet. very close to waikiki beach

    Stayed in January 2022

Showing 76 – 100

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