2424 Koa Avenue, Waikiki, Honolulu, HI 96815, United States
#239 of 304 hotels in Honolulu
Guests' ChoiceBased on 221 hotel reviews
6.4Cleanliness
6.9
Comfort
6.9
Location
8.7
Facilities
6.3
Staff
8.0
Value for money
6.8
Free WiFi
6.9
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End of dialog contentReviewed: 13 June 2022
Yunseok
South KoreaThere is a popular karaoke in the lobby of this hotel. Every night, people are yelling, screaming, and smoking. Sometimes, you can smell weed in your room BECAUSE YOU CAN NOT FULLY CLOSE YOUR WINDOWS. And please give up to use wifi.
The best location just behind Waikiki. The price is quite reasonable. Free coffee and free computers and printers are also great. Every staff is kind and considerate.
Stayed in May 2022
Reviewed: 11 May 2022
B
Czech RepublicEverything was great
Excellent place, a block from the beach! Free tea and newspaper every morning and free chairs and beach stuff all day. At night they have a karaoke bar right in the lobby. (can be slightly chaotic and noisy). Nearby food, shopping, restaurants and activities.
Stayed in April 2022
Reviewed: 18 April 2022
Jose
United Statesthe beds so small
walking distance to the beach
Stayed in March 2022
Reviewed: 12 April 2022
Gary
AustraliaTHE LAST DAY WE HAD TO WALK DOWN EIGHT FLOORS BECAUSE THE LIFT HAD STOP WORKING
very close to everything
Stayed in April 2022
Reviewed: 30 March 2022
Sylvia
United StatesIt was very noisy morning 7:00 am until 3:00 am. Having an adult bar added to the outside noise. Next door establishment had renovations going on and it was very loud.
Walking distance to Waikiki
Stayed in March 2022
Reviewed: 23 March 2022
Gabriel
USADidn't have a pool or hot tub. No coffee maker in the rooms and neither bathroom tub stopper worked for baths.
Great location near the beach and shops. A lot to do within walking distance.
Stayed in March 2022
Reviewed: 23 March 2022
Stephanie
United StatesThis hotel is absolutely horrible. The only thing positive thing regarding this hotel is the ABC store 2 doors down and it is 1 block from the beach. The room was smaller then a Dorm room. Blood on my sons Mattress cover, in fact several stains and marks, as well I was told by housekeeping that these are never changed between staff so they dont know if they are dirty. No House keeping, had to request 3 times for trash to be dumped in my room and it wasnt until I made a scene in the lobby until the linen was changed and the trash was taken out. Misadvertised as having a working TV- misinformation. The TV shut off every 10 minutes. Again complained to the staff- NOTHING WAS DONE. The Manager at this location needs to be fired. Her customer service skills were absolutely horrible, telling me not to be upset at having dried blood on my sons mattress sheets. MY SON DIDNT DESERVE THIS ESPECIALLY AT THE PRICE. Manger never attempted to fix my TV for check in after the incident. Black mold noted on the balcony. Stains on the curtains, not to mention had curtains held up by a rope. Had to ask for additional roles of toliet paper- stayed 1 week was only supplied originally with 2 rolls and never check in on. Noise level is tremendous.
Stayed in March 2022
Reviewed: 14 March 2022
Rebecca
United StatesBlood stains on sheets
Stayed in March 2022
Reviewed: 12 March 2022
Valdez
United Statescarpet can be upgraded
how close it’s to everything
Stayed in March 2022
Reviewed: 5 March 2022
Julianne
Australiaroom noisy, bar downstairs open till very late at night. window aircon noisy and beside bed so sleep difficult with noise of aircon and street noise. also I requested a late check out till 2 pm( at stated cost of $75). room was not booked for the next day. Advised by desk staff that housekeeping manager had told them that it was not possible even though room was vacant.
location- close to beach
Stayed in March 2022
Reviewed: 2 March 2022
Taylor
United StatesI travelled alone for the first time and the lady at the front desk said my room number out loud and kept asking very personal questions while the lobby was full of other guests. Not only that, someone called looking for me and the same lady gave them all of my information with out my consent. Luckily it was a concerned family member but it could have been a lot worse. Very unprofessional. Also, the rooms were not clean. The sheets had stains on them, the curtain and shower curtain have never been washed. Not a good stay.
The location of this hotel is the only thing going for it. The staff and property was not up to my standards.
Stayed in February 2022
Reviewed: 2 March 2022
Michael
United Stateseasy and communicative
Stayed in February 2022
Reviewed: 22 February 2022
Petra
Czech RepublicBe prepared to higher noise from the street and surrounding areas.
Great location close to famous Waikiki beach. The tea and coffee table in hotel lobby is great to start your day. Also the hotel staff is nice and try to help. Because of our evening flight, we asked to leave our luggage at reception during the day and it was not a problem. However we couldn't take a shower in the hotel in the evening, they provided us towels so we could take a shower on the beach.
Stayed in February 2022
Reviewed: 15 February 2022
Tomaž
SloveniaThe location is top, 1 block away from Waikiki beach. The staff is friendly. We had our 9yo son with us, he slept on the sofa. We could borrow beach stuff from the hotel (surf boards, beach boards, and a beach towel for each one), and we could keep it for the day after the checkout too. the Garage is below the hotel, not sure about the cost, but around $30 per night.
Stayed in January 2022
Reviewed: 10 February 2022
Vedika
AustraliaNeed new carpets and oh man the ugly curtains hanging from a string.. super shabby. The step in the shower?? I mean what the heck is it 1950's ?? Need a major renovation..
Location was spot on! Unfortunately the place is way too expensive. Really old and mediocre. Didn't want to stay in the room so was out most of the time 😅
Stayed in February 2022
Reviewed: 8 February 2022
Joachim
NorwayNoth
Perf
Stayed in February 2022
Reviewed: 5 February 2022
Stan
United StatesMorning staff (Lexus) and her morning associate at the front desk were always friendly.
Stayed in February 2022
Reviewed: 4 February 2022
Shynggys
United Statesvery rude staff, especially the woman with the blonde, her name seems to be Jeannette, I will never stay again there . Terrible behavior, terrible place, I would not recommend to anyone. very bad experience with this hotel . I have never seen such evil people. never stay in this hotel.
very rude staff, especially the woman with the blonde, her name seems to be Jeannette, I will never stay again there . Terrible behavior, terrible place, I would not recommend to anyone. very bad experience with this hotel . I have never seen such evil people. never stay in this hotel.
Stayed in January 2022
Reviewed: 3 February 2022
Kristel
United StatesThere was a desk but the chair was upholstered and low so you could not use it with the desk. This meant you are sitting in bed to use your computer. Wifi worked on computer but not on phone. Desk did not have an explanation. I think they need a better wifi system. Wouldn't have worked if you were there on business. There were facecloths but no hand towels. But the deal breaker for me was it was so so so noisy. Luckily I had brought my own earplugs. I hardly slept at all the first night. I was on the 7th floor but you can definitely here the bar next door, people screaming in the street till almost 3, and then the delivery trucks started at 5:00 am.
I liked the closeness to the beach and the adjoining neighborhood beyond Waikiki. Variety of restaurant and food truck choices.
Stayed in January 2022
Reviewed: 1 February 2022
Maria
AustraliaOne staff member was very rude, yelled at my mother asking her what she was doing in the lobby even though she was a guest there. Rooms had hair in the drain, exposed wires so very unsafe for children. And very old dark. Curtains torn or dirty with stains. We did get moved to a better room but thehair in the drain was here also.
Location was perfect Good location for young people or single travellors Balcony but there is no furniture The light in the second room was great but the first room was very dark
Stayed in January 2022
Reviewed: 27 January 2022
Kristina
Switzerlandliterally no windows, dirt and old stuff, nothing corresponds to the pictures how they advertise themselves. not a nice athmosphere as you can hear your drunk, high and loud neighbors who also stay in this hotel. was afraid that someone would rob me there even with my door locked
location is not bad as its close to the beach
Stayed in January 2022
Reviewed: 25 January 2022
Pam
United StatesThe staff was very friendly and very helpful. I had a issue with the tv not working and moved me to another room right away. They helped with the luggage. Very friendly staff.
Stayed in January 2022
Reviewed: 25 January 2022
Ha
United StatesBed is so high
near beach
Stayed in January 2022
Reviewed: 24 January 2022
Pia
Denmarkthe check in experience was extremely poor. the lady was rude to my son, and it took forever for her to check in.
location is great. central but still quiet. very close to waikiki beach
Stayed in January 2022
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