400 American Avenue, King of Prussia, PA 19406, United States
#13 of 14 hotels in King of Prussia
Guests' ChoiceBased on 331 hotel reviews
5.3Cleanliness
6.0
Comfort
6.1
Location
7.6
Facilities
5.6
Staff
6.9
Value for money
5.9
Free WiFi
6.2
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End of dialog contentReviewed: 23 May 2024
Ward
United StatesNo breakfast. They promoted breakfast.
Bed was soft. Service was cool
Stayed in May 2024
Reviewed: 1 May 2024
Kimberly
United StatesThe non smoking room smelled like smoke very bad. You had to take the lid off of the toilet every time you used it & jiggle the insides for it to flush. Was not worth the money.
The woman at the front desk was very friendly when we arrived. The location was nice.
Stayed in April 2024
Reviewed: 9 April 2024
Monica
United StatesThe Front Desk was exceptional and very understanding.
Stayed in April 2024
Reviewed: 18 February 2024
Michael
United StatesPoor facility. Got checked in to an occupied room. Room was dirty. Hair all over the bathroom tub.
Location. Located behind the mall.
Stayed in February 2024
Reviewed: 8 February 2024
Tim
United StatesNo usb phone charger ports. Shower leaked. Toilet didn't want to flush correctly.
Stayed in January 2024
Reviewed: 27 November 2023
Pam
United StatesThe room smelled unclean, the refrigerator was loud it woke me up when running and scared me way too many time. I tried to tell staff but they did not care so I left a day early and went somewhere else
Location
Stayed in November 2023
Reviewed: 20 November 2023
Mark
United Statesbeds and pillows
location of area
Stayed in November 2023
Reviewed: 13 November 2023
Asif
United StatesLack or poor quality of amenities, e.g. there were no cups; soap very abrasive, dries skin, towels were thin and were scratching skin. Breakfast more than bad: even 'tea bag' was just powder tea bag, there is absolutely nothing edible in the 'breakfast' menu.
Location is good, and rooms are relatively spacious.
Stayed in November 2023
Reviewed: 23 October 2023
Canita
United StatesThe hotel wasn’t up to good cleaning standards. The hall ways wasn’t swept or vacuumed. The room wasn’t swept or vacuumed. There was hair on the sink in the bathroom, as well as in the tub and on the toilet. The stay was good but the cleaning of the hotel and rooms definitely need to be done better.
The location and price was great.
Stayed in October 2023
Reviewed: 19 October 2023
Regina
United StatesThe full trashcan left in our room from previous guests, sat outside our door to be dumped. The broken key access pad on the other side of building. Tried to get in building while raining, we had to get back in our vehicle and go around building to get in.
Location to events attending. Location to interstate. The full size refrigerator was great!!
Stayed in October 2023
Reviewed: 16 October 2023
Deanna
United StatesThe hallways have a weird smell to them and the furniture is old including the beds which did hurt my back.
Location was great. Beautiful scenery. Staff was friendly.
Stayed in October 2023
Reviewed: 13 October 2023
Jackson
United StatesSince it's an extended stay it would have been preferable if the rooms came with kitchen items ie a few utensils, a few dishes and maybe a pot/ or two.
The room was very clean. The staff were friendly.
Stayed in October 2023
Reviewed: 8 October 2023
Suzana
United Arab EmiratesNo breakfast.. just a coffee at the lobby..
The beds were comfortable and rooms were spacious
Stayed in October 2023
Reviewed: 5 October 2023
Shelby
United StatesNo towels,shampoos,
Good location
Stayed in October 2023
Reviewed: 11 September 2023
Betsy
United StatesStaff was unfriendly did not explain that we needed to ask to supply basic things in our room including toilet paper!
Bed was comfortable and the location is great
Stayed in September 2023
Reviewed: 30 August 2023
Rob
United StatesAWFUL experience at check-in; hotel made me wait 50 MINUTES to check in @ 1:30 am, saying they couldn’t assign me a room during the daily audit - then the asst. manager Felicia woke me up the next morning not to apologize - but to justify the issue. I WILL NEVER ATAY HERE AGAIN - THEY DON’T SEEM TO CARE ABOUT THE CUSTOMER!!
Good location, clean rooms, decent value.
Stayed in August 2023
Reviewed: 25 August 2023
Jodi-kay
United StatesStaff
Property is close to a lot of things including the mall.
Stayed in August 2023
Reviewed: 12 August 2023
Fernandes
United StatesSmell cigarette very bad
Not good.
Stayed in August 2023
Reviewed: 6 August 2023
Sabrina
United StatesNoise, no clean towels or wash clothes, kids running up and down the hallways.. I was unable to sleep because of doors constantly slamming and it’s more like rental rooms instead of a hotel or motel. They have residents
Location
Stayed in August 2023
Reviewed: 4 August 2023
Sabrina
United StatesNosey, doors slammed all night! Kids running up and down the hall… room smelled like weed and cigarettes! Tiolet barely flushed, asked for maintenance but was given a plunger.
Cleanliness
Stayed in August 2023
Reviewed: 26 July 2023
Cindy
United StatesBad breakfast choices, outside door does not work with the key card I parked around the building to get in easier and had to walk all the way around because the key card didn’t work. Didn’t feel safe doing that. Dirty carpet (stains)
Location
Stayed in July 2023
Reviewed: 22 July 2023
Jeffrey
United StatesRooms had an odd odor
Location was convenient
Stayed in June 2023
Reviewed: 10 July 2023
Chris
United StatesBreakfast. Also when I arrived I was given a room that was occupied. I needed to go back to the desk and get a new room.
Breakfast was in all honesty a joke. There was a few granola bars and literally one muffin at 7:00 AM
Stayed in July 2023
Reviewed: 25 June 2023
Luz
United StatesI didn’t like a few things. The floor in the room was extremely sticky. There was someone’s toothbrush still there. The shower had mold. The breakfast was by far the most disappointing. I would think for paying almost $200 the breakfast would be a lil better. Got there around 8 & there was no coffee. The receptionist came with a cup of coffee that had coffee grounds in it. The selection for breakfast was oatmeal & prepackaged muffins.
Staff was friendly.
Stayed in June 2023
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