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  5. Reviews of Extended Stay America Suites - Virginia Beach - Independence Blvd

Reviews of Extended Stay America Suites - Virginia Beach - Independence Blvd 2 stars

4548 Bonney Road, Virginia Beach, VA 23462, United States

#100 of 136 hotels in Virginia Beach

Guests' Choice

Review score

Based on 194 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    7.8

  • Value for money

    6.4

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 18 April 2024

    5.0
    I made it
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room smelled moldy, I tried not being there other than sleeping

    Nothing

    Stayed in April 2024

  • Reviewed: 23 January 2024

    6.0
    Nice Rooms but You Get What You Pay For
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 4 nights

    People were yelling and slamming doors at 5 am in the hallways, the hallways had a strange odor and as soon as I walked into my room, I saw two (2) roaches within 5 minutes. I have never stayed/lived anywhere with roaches so I didn't sleep comfortably at all.

    The staff was super friendly and helpful! They explained everything perfectly and helped me to understand all the costs. I loved the layout of the room! The rooms are set up with a full-sized kitchen, and a complete workstation with a removable rolling desk (those are super helpful and convenient). It has the looks and feel of a studio apartment. I am looking for an extended stay a little more long term than one (1) night and I would have loved to stay here.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    6.0
    I was supposed stay two nights that I paid for but we only stayed one night and left due to the dissatisfaction of not g
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Was a live in and did not get the room that we asked for

    Stayed in January 2024

  • Reviewed: 9 October 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That people was standing outside of the property

    Suitable

    Stayed in October 2023

  • Reviewed: 22 September 2023

    5.0
    Fine for an overnight stop but wouldn’t use for an extended stay.
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was aged and the bathroom was dirty in areas.

    A good central location was ideal for my type of trip.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    6.0
    Good
    • People with friends
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was basically oatmeal

    Central location, reasonably priced

    Stayed in September 2023

  • Reviewed: 4 September 2023

    5.0
    Kinda rough
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The floors in our room were flithy. We got some water on the floor from the shower, so we wiped it up with the damp towel that we used after the shower. Well, the towel came back with black streaks on it because of the dirty floor. I ended up wearing socks or shoes at all times in the room because of the floors. I ended up buying new pillows and a blanket from Target and using them on top of the comforter because I swore some kind of bug crawled on my foot under the blanket, my boyfriend didn't feel anything, but I wasn't taking any chances. The pillows were just flat and uncomfortable and the bed made my back hurt. The small kitchen was cute in the room, even though we only used the refrigerator. The drawer in the kitchen was gross, though. The surrounding area was loud with sirens and cars, so it really wasn't a quiet weekend, and there were some questionable people hanging around later at night who seemed under the influence of something. This morning (the final morning) we were here, we were woken up by loud banging on the door, and I mean it was loud & aggressive banging that lasted several mminutes, to be greeted by 2 kids who happened to "have the wrong room". That wasn't the hotel's fault, but I figured I'd describe the whole experience. I probably won't come back here.

    This was the cheapest hotel we could find to go on a spontaneous weekend beach trip (no, I didn't realize it was a holiday weekend at the time), so we spent 2 nights here. Overall, the staff were nice. The kitchen in the room was nice, and we would have probably used it if we stayed longer.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    5.0
    Shortened stay due to not meeting my expectations for a Marriott property.
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights

    unattractive room

    clean room, comfortable bed, no visible insects/bugs

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    It could've been at least more comfortable for supplies for 2 people during the stay.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough hand soap to wash hands and the shower pressure was terrible. However only was given 2 pillows for me and my partner during our stay. However I would expect at least 4 pillows for a queen size bed for 2 people but for the price I paid I expected better at least.

    It had everything it was needed for the night I was staying.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Despite being a "suite" you need to tell them what you need for your use in the kitchen part. They are happy to provide what you want. Inconvenienced a bit is all. Overall a good place to stay a night or more.

    Price.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    5.0
    Glad it’s over
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The mattress pads, pillows, and towels had yellow stains on them. Gross! When I first arrived my tub had a pubic hair in it.

    The location is the only good thing about this place. The washers and dryers were convenient. This place is a dump. They are way overpriced.

    Stayed in May 2023

  • Reviewed: 31 March 2023

    6.0
    If they put a better effort to clean it will be the best and i can give a 10
    • Business trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was not clean well and heater took some time to work

    Bed very comfortable

    Stayed in March 2023

  • Reviewed: 19 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A little run down looking, overflowing trash cans right outside room, mildew in shower stall

    Good rates, small kitchen, able to work from room

    Stayed in February 2023

  • Reviewed: 9 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows weren’t comfortable. Cash not accepted unless staying for longer than a week- even if you still have a card on file.

    Stayed in December 2022

  • Reviewed: 15 January 2023

    7.0
    The room next to me had a couple that woke me up at 3am because they were fighting and I could hear the woman screaming
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like having a bag breakfast

    The location was perfect

    Stayed in January 2023

  • Reviewed: 6 October 2022

    7.0
    Good
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There seemed to be a lot of remodeling going on all around my room.

    The bed was very comfortable.

    Stayed in October 2022

  • Reviewed: 16 September 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very basic. Would have liked to have had at least a choice of muffins instead of just nutrigrain bars, but it's understandable with the price point of the room.

    The staff was very nice. Very nice and accommodating when asking to switch rooms and answering questions overall.

    Stayed in September 2022

  • Reviewed: 22 August 2022

    6.0
    It was OK
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Guests not being considerate of other guests at night; loud outside voices (i.e. arguing) when other guests are trying to sleep at night

    Never having stayed at an Extended Stay, I was not sure what to expect. Overall, it was OK.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    6.0
    it was okay.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The whole time we were there, you could smell the cannabis from the other room. it was too much for the younger children. Also, walls are semi thin, I am happy someone was getting it. However, very scary for younger ears, especially when it was at random times in the middle of the night.

    customer service was amazing.

    Stayed in July 2022

  • Reviewed: 6 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No amenities

    The a/c worked very well. Bobby was very helpful when we needed to change rooms

    Stayed in August 2022

  • Reviewed: 3 August 2022

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    shower and floors need to be cleaned better. bed was uncomfortable.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    No complaints

    Stayed in July 2022

  • Reviewed: 27 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    were not able to check in until much later than anticipated

    Stayed in June 2022

  • Reviewed: 19 June 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was rock hard… every morning woke up with back hurting

    Stayed in June 2022

Showing 1 – 25

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