9025 Church Street East, Brentwood, TN 37027, United States
#19 of 20 hotels in Brentwood
Guests' ChoiceBased on 80 hotel reviews
6.2Cleanliness
6.9
Comfort
6.9
Location
7.8
Facilities
6.5
Staff
7.3
Value for money
6.8
Free WiFi
4.2
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End of dialog contentReviewed: 13 May 2024
Debbie
South AfricaNothing in the kitchen not even a pot to boil water or a cup and spoon absolutely nothing. The hall way needs a different airfreshener as the one they use smells nasty. Definitely not home from home.
Tv 😏
Stayed in May 2024
Reviewed: 27 April 2024
Will
United StatesBreakfast bars and oatmeal packets are not a continental breakfast. In 11 days my room diddnt get cleaned. My room keys got turned off twice because I left my pistol in my room. I was told guns aren't allowed. When I asked for that in writing they couldn't produce said restrictions.
Quiet, great bed
Stayed in April 2024
Reviewed: 22 April 2024
Anderson
United StatesThere was a funny smell in the hallways and in the room. In the lobby you have to go up some stairs and additional stairs if you are on the 3rd floor. There aren't any elevators. Since it is extended stay housekeeping only comes every 14 days, so you are responsible for taking out your own trash.
It was an easy location to find. There are a lot of food options around the area. The rooms were clean and neat. Your room will come with a fridge, stove and microwave. You can get utensils from the front desk.
Stayed in April 2024
Reviewed: 11 March 2024
Jamie
United StatesAll the stairs
Price
Stayed in March 2024
Reviewed: 5 July 2023
Barnes
United StatesNothing
All
Stayed in April 2023
Reviewed: 26 March 2023
Rebecca
United Statesstaff was not friendly nor helpful, grab and go breakfast was only out for about 30 minutes.
inside corridors
Stayed in March 2023
Reviewed: 21 March 2022
Sarah
United States-The strong smoky smell of the room - no trashcan was provided - the toilet did not flush properly - the bathroom was not cleaned. There were dried sprays of someone’s spit/toothpaste above the sink/on the mirror, hair on the towels - it was NOT clear on the booking site that the lobby would be locked and unmanned after a certain time (even when I provided my ETA). I was lucky to catch the clerk as he was leaving.
The location was excellent.
Stayed in March 2022
Reviewed: 9 July 2021
Melody
United StatesI had a good experience but the place had an odor throughout the building and rooms.
The staff was very helpful and nice. The location was great.
Stayed in July 2021
Reviewed: 13 May 2024
Ivory
United StatesWas give the wrong room. Pull out bed didn’t even have a mattress on it.
Nothing
Stayed in April 2024
Reviewed: 7 May 2024
Jayme
United StatesThe breakfast was only bags of oatmeal and coffee. But there wasn't any bowls out for the oatmeal.
The staff were friendly and helpful. For the most part it was pretty clean.
Stayed in May 2024
Reviewed: 7 May 2024
Karen
United StatesRoom coach was broken. If you sat in it, it would fold up like a taco. While nice to have a kitchenette, how about something stocking it other than a kitchen towel and trash can? No hair dryer nor clothes iron, yet an ironing board? Also, no elevator and 3 floors.
Ran out of coffee at 7:00 am Breakfast was a granola bar or hot water and an oatmeal packet.
Stayed in May 2024
Reviewed: 4 May 2024
Sonya
United StatesMy a/c didn’t get really cool. I had to keep the handle down in order for the toilet to flush.
Convenient , affordable during the week, kitchen .
Stayed in May 2024
Reviewed: 17 April 2024
Wright
United StatesMy bathroom was extremely nasty ! Snot on the walls of the shower , scum all in the tub , dirt and hair in the corners of the bathroom, bed sheets were discolored 🤮. Bath towels were stained and wash rags were stained
Stayed in April 2024
Reviewed: 13 April 2024
Caitlin
United StatesService was a little slow, and there was an off smell on the floor and in the room, there was also hair on the bed.
N/a
Stayed in March 2024
Reviewed: 10 April 2024
Leslie
United StatesThey charged my card over 180 dollars and I have no idea why.
I like the fridge.
Stayed in April 2024
Reviewed: 31 March 2024
Jesus
United StatesN/A
Location
Stayed in March 2024
Reviewed: 27 March 2024
Jesus
United StatesStove burners didn’t work well.
Location.
Stayed in March 2024
Reviewed: 27 March 2024
Isabela
United StatesBreakfast is grab and go and it is good. I loved the muffins but I don't know why there are not anymore!!.I used to grab 1 for me 1 for my daughter and 1 for my grandson ..and were deliccious. The staff is excellent proficiency and always taking care of the guests.
Stayed in February 2024
Reviewed: 22 March 2024
Patrick
United StatesThis place is absolutely nasty. Place smells like death. Rooms are absolutely nasty. I would not walk around in the room without socks on. Bugs were all over the place. Window was open when we got in our room. Staff has no idea what they're doing. I was told I would get a refundd and never did. They won't release the funds through Booking.com to pay me back.
Absolutely nothing. It was a horrible experience.
Stayed in February 2024
Reviewed: 11 March 2024
Shannon
United StatesWhen we arrived, the gentleman checking us in said he did not have a room available. He said they usually have a room blocked off for situations like ours, and said not to worry. He went to make sure the rooms were available to use, and when he returned he was carrying an Ozone generator which I thought was very odd. He proceeded to tell me that the Ozone generator was used in the room to get rid of lingering smells. We were very concerned at this point, but tried to stay positive since we were 4 hours away from home and I knew rooms were very limited due to a big concert being in town. After looking into it, he said there were 2 rooms available but that the microwave didn’t work and one of the cabinet door facings were missing in one of the rooms. The other he said was fine. He led us downstairs to look at each room and decide which one we wanted. There was no elevator, only a stuffy, and smelly stairwell leading to the lower level. The hallway was dim lit and smelled awful. He took us down to the first room which was all the way at the very end of the creepy hallway, and there was an awful smell. So he took us to the next room which was at the complete opposite end of the hallway, and it still smelled awful but not quite as bad as the first. We told him the second room would be okay we literally just needed somewhere to freshen up and then sleep for the night, and be leaving early the next morning. We got our room key, placed our belongings in the room, freshened up and left for the concert. My daughter and her cousin sprayed lots of perfume to try to cover up the smell. They were both very freaked out by being in what felt like a basement at the end of a dark hallway in an extremely foul smelling room. I won’t lie, I felt quite uncomfortable too. After we returned from the concert it was late and I was very tired. We walked into the room and the smell was worse than before. We packed up and hit the road.
The hotel was in a good location, close to shopping and dining and a nice area.
Stayed in March 2024
Reviewed: 4 March 2024
Ira
United StatesVery clean place to stay
Stayed in March 2024
Reviewed: 2 March 2024
Lamontcarla
United StatesVery dirty. Blood stains on the sheets. Very nasty and will never stay there again!
Location
Stayed in February 2024
Reviewed: 1 March 2024
Kelkel2023
United StatesNice staff, room and location
Stayed in February 2024
Reviewed: 25 February 2024
Sarah
United StatesHollow walls? Quest upstairs jumping/running until 3 a.m. being vegan could not eat the packaged muffin, maybe offer fruit. Very nice kitchen area, not one fork or pot in sight. Goodwill has affordable pans incase of thief. We booked 3 rooms, 2 rooms the shower did not work, 1 tv 2as broken.
Very affordable, spacious rooms, hot coffee in a.m. plenty of parking.
Stayed in February 2024
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